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Amillan Intro Presentation

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Presentation introducing Amillan\'s background and capabilities for IP Voice and Data networking applications and solutions.

Presentation introducing Amillan\'s background and capabilities for IP Voice and Data networking applications and solutions.


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  • So, with all that said - why do we believe that we should be your partner of choice ? Our core philosophy is one of partnership, where we work closely with our clients to bring innovative, flexible and APPROPRIATE benefits through the solutions we provide – all backed by our capabilities, skills and expertise. We then provide an unmatched level of care and attention to ensure that your company gets maximum benefit from the solutions we have provided – a claim that is borne out by our prestigious customer base.
  • … but most importantly, our focus is the health and effectiveness of YOUR business. we never lose sight of the fact that our business has grown and developed only because we’ve been able to contribute to the success of our clients’ business…and we look forward to being your partner for many years.
  • Transcript

    • 1. .......an introduction
    • 2. Amillan Background Infrastructure Interfaces Applications Founded in 1983 by current directors Consistent Profitable Growth Dedicated and Loyal Team Strong Balance Sheet with no debt Ethos of customer care Prestigious customer base
    • 3. Amillan Capabilities
      • Infrastructure Cabling
      • Around 4 million end-points installed
    • 4. Amillan Capabilities
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
    • 5. Amillan Capabilities
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
      • Voice/Unified Communications
      • Contact Centres/Collaboration/Mobility
    • 6. Amillan Capabilities
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
      • Voice/Unified Communications
      • Contact Centres/Collaboration/Mobility
      • Cloud/Network-based Services
      • Hybrid solutions for maximum flexibility
    • 7. Amillan Capabilities
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
      • Voice/Unified Communications
      • Contact Centres/Collaboration/Mobility
      • Cloud/Network-based Services
      • Hybrid solutions for maximum flexibility
      • Amillan value-added services
      • Integration expertise and managed services
    • 8. Amillan Capabilities Fully Integrated Communications Solutions
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
      • Voice/Unified Communications
      • Contact Centres/Collaboration/Mobility
      • Cloud/Network-based Services
      • Hybrid solutions for maximum flexibility
      • Amillan value-added services
      • Integration expertise and managed services
    • 9. Amillan Capabilities Fully Integrated Communications Solutions
      • Infrastructure Cabling
      • Around 4 million end-points installed
      • Data Networking
      • Intelligent Networks /Data Centre Switching
      • Voice/Unified Communications
      • Contact Centres/Collaboration/Mobility
      • Cloud/Network-based Services
      • Hybrid solutions for maximum flexibility
      • Amillan value-added services
      • Integration expertise and managed services
    • 10.
      • specialists in what we know & do
        • leaving you to concentrate on your business
      • desire to understand our clients business
        • so that we can relate & contribute
      • excellent service
        • safe in the knowledge we will always be there for you
      • proven experience
        • wealth of customers happy to talk about their experiences
      flexible approach because every business is different Amillan Values
    • 11.
      • specialists in what we know & do
        • leaving you to concentrate on your business
      • desire to understand our clients business
        • so that we can relate & contribute
      • excellent service
        • safe in the knowledge we will always be there for you
      • proven experience
        • wealth of customers happy to talk about their experiences
      flexible approach because every business is different it’s less about the technology...more about being a business partner Amillan Values
    • 12. Identify Amillan cycle of partnership Identify Needs what you do… and why you do it Amillan Values
    • 13. Amillan cycle of partnership Explore Identify Explore Opportunities and scenarios Design working solutions Amillan Values
    • 14. Amillan cycle of partnership Create Identify Explore Create the business case Present a different way of working Highlight ROI Amillan Values
    • 15. Amillan cycle of partnership Identify Explore Create Implement Implement the solution Migrate current systems Change business processes Amillan Values
    • 16. Amillan cycle of partnership Identify Explore Create Implement Support Support users, systems and business Provide tactical and strategic support While YOU accrue the benefits Amillan Values
    • 17. Amillan cycle of partnership Explore Create Implement Support Identify Identify Needs … because every change opens up new opportunities Amillan Values
    • 18.
      • Dixons Group
        • 14 year relationship
        • 700 stores
        • 17 administration sites
        • 35,000 infrastructure cabling end-points
        • 22,000 users on telephony network
        • 3,000 agent contact centre across 14 sites
        • UK, Ireland and eastern Europe
      • “ The solution provided by Amillan has brought a number of immediate cost and productivity benefits to DSGi. The new infrastructure is IP enabled giving us a future proofed platform for developing new branch services.”
      • Paul Phillips, Telecoms Manager, DSGi
      Amillan References
    • 19.
      • Swinton Insurance
        • 12 year relationship
        • 650 high street shops
        • 22,000 infrastructure cabling end-points
        • 3,000 Contact Centre seats
        • Click and bricks approach to insurance
        • Annual savings of £100,000 on call costs
        • 25% reduction in abandoned calls
        • Transfers to overspill contact centre down 60%
      • “ T he primary goal of the new solution was to answer more calls, more efficiently. Thanks to A m illan, we have already increased revenue from insurance policy sales, reduced abandoned calls by 25% and improved customer service.
      • Adrian Hazeldene, IT Director, Swinton Group
      Amillan References
    • 20.
      • BEN PCT
        • 1,700 employees
        • 237 GPs
        • 87 practices
        • Budgets for 2 sites provided IP Telephony for 40 sites
        • 6,500 infrastructure cabling end-point
        • Phased migration project
        • Contact centre
        • Managed service (Voice and Data networks)
      • “ Amillan has taken a lead role in the development and deployment of our IP telephony strategy. Their expertise and experience has contributed to the swift implementation of our new LINK building project.”
      • Kim Gowers, ICT M a nager, Birmingham East and North PCT.
      Amillan References
    • 21.
      • University of Westminster
        • Multi-site campus restructuring program with over 4,000 users
        • IP telephony, softphones and Unified Communications
        • Collaboration services such as instant messaging, audio and video conferencing – for students and partner organisations
        • Advanced telephony and messaging services for mobile workers with single mailbox for voice mail, fax and email
        • Presence services enabling staff to locate and connect with colleagues in real-time
      “ Amillan completed the initial IP telephony rollout to 400 employees in just two months, allowing the university to migrate staff to the office with minimal disruption. Moving forward, we’re looking to use technology to enhance the student experience, thanks to the new IP platform from Amillan, communications services such as these are now well within our reach.” Lee Rose, Associate Director Infrastructure, University of Westminster Amillan References
    • 22.
      • Walsall College
        • New build Campus
        • 1,500 IP telephone extensions
        • HP Data Network – 2,500 ports
        • 7,000 infrastructure cabling end-points
        • WiFi Network
        • AV design and install
        • Design, Implementation & Support
        • 2 Year Relationship
      “ Seamless migration was our objective on this project and with Amillan we achieved that. Throughout the project we had every confidence that they would deliver what they promised and they did.” Deb Rajania, Project Director, Walsall College Amillan References
    • 23.
      • Business Telephony – 3,000 extensions
      • Campus environment with ‘Hybrid’ solution
      • Virtual Call Centre - 120 Agents
      • ‘ On demand’ expansion of Call Centre to meet peaks
      • Implementation & Support services
      • 6 Year Relationship
      The NEC Group “ The evolution of The NEC Group meant that we required a more advanced approach to telephony. Given the obvious cost-savings and efficiencies that could be achieved through convergence, it made sense to transform the entire network and migrate to IP. We had a tight timescale for deployment and Amillan were able to meet these requirements exactly, delivering the project on time and within budget.” Andrew McManus, IT Director, The NEC Group Amillan References
    • 24. All-England Lawn Tennis Club - Wimbledon
      • Relationship spanning 15 years
      • Amillan selected as sole infrastructure provider in 2008
      • Complete campus audit and refresh
      • Press building with over 2000 Outlets
      • Court No 1 - 600 Outlets
      • Museum Building - 700 Outlets.
      • Centre Court Redevelopment -1200 Outlets.
      • Court No 2 - 300 Outlets
      • Broadcast Centre - 1300 Outlets
      • Site Wide additions Pre Championships -300 Outlets
      • Court 3 Completed for 2011 Championships
      • Now engaged by Locog for 2012 Olympics
      “ We have worked with Amillan for over 15 years now and in that time we have completed many projects, all of which are always against very strict deadlines and Amillan have always measured up to the challenge” Gary Mayle, Network Manager, AELTC Wimbledon Amillan References
    • 25. Amillan Recent Wins Bournville College £66m build project, as part of £1bn regeneration program £360K infrastructure cabling completed to plan and schedule Warwickshire County Cricket Club (Edgbaston Stadium) £30m redevelopment of the stadium Full infrastructure, data network and IPTV solution delivered
    • 26. Broad range of capabilities and expertise Superb customer care Leading solutions that are completely flexible True partnership ethos Proven performance and large deployments that can be referenced Why Amillan?
    • 27. what we do isn’t important….. it’s what we do for YOU that really matters Why Amillan?