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110707 e-safety - creating a social media policy to safeguard service users
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110707 e-safety - creating a social media policy to safeguard service users

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I delivered a 90 minute briefing about why and how to develop a social media policy, to help charities make safe use of the web. …

I delivered a 90 minute briefing about why and how to develop a social media policy, to help charities make safe use of the web.

Although I use the phrase 'social media policy' some people in the session felt that social media was too narrow a term and does not encompass email, websites or other IT stuff.

In fact that is exactly what I think social media does encompass. Maybe it's because I'm using it every day but I realise now use the term as a code for all online activity. We agreed that this is is one example of why the discussion about having a policy is so important, as it helps to challenge the language which we can take for granted but which can be a barrier to others.

In researching the session I discovered a lot of information about e-safety for young people prepared by and for schools but very little for community organisations.

I also found just about nothing on the web that was about safe web use by anyone other than young people. More and more older people's services are offering IT access, so this presentation is as relevant to them as it is to young people.

Published in: Education, Technology, Business

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    Thanks Lynne
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Transcript

  • 1. Balancing Act
    Developing an online safety policy
    Mark Walker, SCIP
  • 2. Understanding social media
    Benefits vs risks
    Who is responsible?
    Your social media policy
    Next steps
    Your questions
    Balancing Act
    Developing an online safety policy
    Mark Walker, SCIP
  • 3. Get the balance right
    Benefits and Risks
    Opportunities and Threats
    Trustees and Front-line
    Governance and Operations
    Short Term Fix and Long Term policy
  • 4. Context
  • 5. What is social media?
  • 6. What is social media?
    It includes stuff like:
  • Who uses social media?
  • Benefits of social media
    Do things better
    More efficient
    Lower cost
    Faster
    Greater reach
    Do better things
    More effective
    Personalised
    Timely
    Engaging
    Empowering
  • 37. What is social media for?
    Fundraising
    • Raising awareness
    • 38. Telling stories
    • 39. Collecting money
    Service Delivery
  • What are the risks?
  • Who is responsible?
  • What to do
    • Agree to do something
    • 58. Identify positives
    • 59. Acknowledge and understand the risks
    • 60. Identify relevant issues to be addressed
    • 61. Work with key stakeholders
    • 62. Draft a social media policy
    • 63. Consult with key stakeholders
    • 64. Adopt a social media policy
    • 65. Monitor and review your policy
    • 66. Offer training
  • Social Media Policy
    • What have we agreed?
    • 67. Why is social media is relevant to us?
    • 68. What are the benefits?
    • 69. What are the risks?
    • 70. Who is responsible for what?
    • 71. What will we do to make sure our policy is implemented?
    • 72. How will we support staff, volunteers and trustees?
    • 73. When will this policy be reviewed and by whom?
  • What it could include
  • Next steps
  • Top tips
  • More help
    Safer Internet www.saferinternet.org
    Youth Work Online www.youthworkonline.org.uk
    Local examples: Scouts, allsorts, SCIP list
    www.scip.org.ukmark@scip.org.uk
    www.scip.org.uk/sciplist
    Thank you to Jess Wood at allsorts for her help