How to choose a database Mark Walker, SCIP Regional ICT Champion for the South East

These notes are from a workshop prepared and presented by Mark Walker for SCIP, in Brighton on 11 February 2008. This work is licensed under the Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 UK: England & Wales License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/2.0/uk/ You are free to copy, distribute, display, and perform the work under the following conditions: Attribution. You must give the original author credit. Non-Commercial. You may not use this work for commercial purposes. No Derivative Works. You may not alter, transform, or build upon this work. For any reuse or distribution, you must make clear to others the licence terms of this work. Any of these conditions can be waived if you get permission from the copyright holder, who is Mark Walker on behalf of SCIP: www.scip.org.uk Nothing in this license impairs or restricts the author's moral rights.

These notes are from a workshop prepared and presented by Mark Walker for SCIP, in Brighton on 11 February 2008. This work is licensed under the Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 UK: England & Wales License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/2.0/uk/

You are free to copy, distribute, display, and perform the work under the following conditions:

Attribution. You must give the original author credit.

Non-Commercial. You may not use this work for commercial purposes.

No Derivative Works. You may not alter, transform, or build upon this work.

For any reuse or distribution, you must make clear to others the licence terms of this work.

Any of these conditions can be waived if you get permission from the copyright holder, who is Mark Walker on behalf of SCIP: www.scip.org.uk

Nothing in this license impairs or restricts the author's moral rights.

How to choose a database Your requirements Your options How to choose What next?

Your requirements

Your options

How to choose

What next?

About SCIP Not for profit social enterprise Training inc net:gain IT Support Web Design Databases Community Projects

Not for profit social enterprise

Training inc net:gain

IT Support

Web Design

Databases

Community Projects

Your questions One thing you want to try to answer today Write it on post-it note Put it on the wall when we move around

One thing you want to try to answer today

Write it on post-it note

Put it on the wall when we move around

Where to get help www.ICTHubKnowledgebase.org.uk ICT Hub Guide to Managing ICT - p49 Other voluntary and community organisations Local and national Suppliers: ICT Hub Suppliers Directory

www.ICTHubKnowledgebase.org.uk

ICT Hub Guide to Managing ICT - p49

Other voluntary and community organisations

Local and national

Suppliers: ICT Hub Suppliers Directory

Project Management Prepare: Permission, buy in, resources, leadership Timescale : Scope : Budget Understand Your Requirements Understand Your Options Select a Solution Agree a Functional Specification Build then Test Re-build then Re-test Roll Out

Prepare: Permission, buy in, resources, leadership

Timescale : Scope : Budget

Understand Your Requirements

Understand Your Options

Select a Solution

Agree a Functional Specification

Build then Test

Re-build then Re-test

Roll Out

What is your database for? Collecting Information Managing Information Sharing Information

Collecting Information

Managing Information

Sharing Information

What is your database for? Fundraising Managing volunteers Managing client records Collecting monitoring information Managing room hire Managing mail outs Providing information to clients Diary management Managing membership

Fundraising

Managing volunteers

Managing client records

Collecting monitoring information

Managing room hire

Managing mail outs

Providing information to clients

Diary management

Managing membership

Understanding your options Build it yourself Buy one off the shelf Have one built for you

Build it yourself

Buy one off the shelf

Have one built for you

Understanding your options Build it yourself Use the same project management processes Training for key people Ongoing management

Build it yourself

Use the same project management processes

Training for key people

Ongoing management

Understanding your options Buy one off the shelf Same project process [?] You may need to change your processes to match capabilities of the system What is managed by supplier, what is managed by you? Upgrades, improvements, versions, etc

Buy one off the shelf

Same project process [?]

You may need to change your processes to match capabilities of the system

What is managed by supplier, what is managed by you?

Upgrades, improvements, versions, etc

Understanding your options Have one built for you Same project process What is managed by supplier, what is managed by you? Supplier or volunteer Probably based on existing system, tailored to your needs Upgrades, improvements, versions, etc

Have one built for you

Same project process

What is managed by supplier, what is managed by you?

Supplier or volunteer

Probably based on existing system, tailored to your needs

Upgrades, improvements, versions, etc

Understanding your options What am I looking for? Specific Products Bespoke Programmers ICT Hub Suppliers Directory www.directory.icthub.org.uk Local, regional or national networks Email lists Google, etc

What am I looking for?

Specific Products

Bespoke Programmers

ICT Hub Suppliers Directory

www.directory.icthub.org.uk

Local, regional or national networks

Email lists

Google, etc

How to choose Key functions Reporting Ease of use - more than one person to try it out Fit with existing setup Security issues References Specialist skills and knowledge What support is included + cost Training available + cost Price vs Total Cost of Ownership

Key functions

Reporting

Ease of use - more than one person to try it out

Fit with existing setup

Security issues

References

Specialist skills and knowledge

What support is included + cost

Training available + cost

Price vs Total Cost of Ownership

Top Tips from Suppliers One piece of advice to make the process work as well as possible for the client Answers included: Always be clear about what you want Research all available products and talk to suppliers Allow twice as long as you think for the project Talk to colleagues and get references Don’t forget costs after the build - training, upgrades, etc

One piece of advice to make the process work as well as possible for the client

Answers included:

Always be clear about what you want

Research all available products and talk to suppliers

Allow twice as long as you think for the project

Talk to colleagues and get references

Don’t forget costs after the build - training, upgrades, etc

Who’s here? SCIP www.scip.org.uk The Really Helpful IT Company www.trhitc.co.uk RISE Computers www.risecomputershop.com Tinit www.tinit.co.uk Donor Strategy www.donorstrategy.com LASA/AIMS www.lasa.org.uk/aims eMonitoring www.emonitoring.org ContactLink : www.itsorted.org.uk Fisk Brett/Progress CRM www.fiskbrett.co.uk Iris www.iris.co.uk/nfp Lamplight www.lamplightdb.co.uk ESIT/ThankQ www.esit.co.uk IT4Communities www.it4communities.org.uk

SCIP www.scip.org.uk

The Really Helpful IT Company www.trhitc.co.uk

RISE Computers www.risecomputershop.com

Tinit www.tinit.co.uk

Donor Strategy www.donorstrategy.com

LASA/AIMS www.lasa.org.uk/aims

eMonitoring www.emonitoring.org

ContactLink : www.itsorted.org.uk

Fisk Brett/Progress CRM www.fiskbrett.co.uk

Iris www.iris.co.uk/nfp

Lamplight www.lamplightdb.co.uk

ESIT/ThankQ www.esit.co.uk

IT4Communities www.it4communities.org.uk

Where to get help What help does your organisation need? Project management Procurement Delivery Testing Who currently provides that help? Where can you get more help?

What help does your organisation need?

Project management

Procurement

Delivery

Testing

Who currently provides that help?

Where can you get more help?

Types of help for groups Volunteers - project management or delivery Accidental Techies IT Support Companies - day rate? Database Suppliers - day rate? Database Consultants - day rate? Circuit Riders Net:gain Centres UK Online Centres

Volunteers - project management or delivery

Accidental Techies

IT Support Companies - day rate?

Database Suppliers - day rate?

Database Consultants - day rate?

Circuit Riders

Net:gain Centres

UK Online Centres

Who can help you? National ICT Hub, IT4Communities, NAVCA, helpline Regional RAISE, ICT Champion Local/sub-regional IT support orgs, volunteer bureau, university, private companies

National

ICT Hub, IT4Communities, NAVCA, helpline

Regional

RAISE, ICT Champion

Local/sub-regional

IT support orgs, volunteer bureau, university, private companies

Who can help you? ICT Hub: www.icthub.org.uk Knowledgebase - www.icthubknowledgebase.org.uk Suppliers Directory Publications IT 4 Communities: www.it4communities.org.uk Volunteers AbilityNet: www.abilitynet.org.uk Accessibility

ICT Hub: www.icthub.org.uk

Knowledgebase - www.icthubknowledgebase.org.uk

Suppliers Directory

Publications

IT 4 Communities: www.it4communities.org.uk

Volunteers

AbilityNet: www.abilitynet.org.uk

Accessibility

Any other questions? Mark Walker SCIP 01273 234049 [email_address] .org.uk www.scip.org.uk www.scipmark.org.uk

Mark Walker

SCIP

01273 234049

[email_address] .org.uk

www.scip.org.uk

www.scipmark.org.uk