Leading Today




             Scott Little
Michigan School Business Officials
          517-327-2582
        slittle@msbo...
“Who Moved My Cheese?”

• ―If you don’t like change, you’re going to
  like irrelevance even less.‖
          » General Er...
The Flattening of the World
• American Chinese Language Students:
   – 50,000
• Chinese English Language Students:
   – Sa...
–―Certainly anyone who has seen
 how deadly serious Chinese
 families are about the education
 of their children, or who h...
• Many jobs going abroad are high-end
  research jobs
   – The talent is cheaper and a lot of it is as well
     educated,...
New global labor market

• Swiftly integrating world-wide labor
  market at ALL skill levels
• Poor countries producing la...
People doing routine work
         most at risk
• If your job is routine, it can be reduced
  to an algorithm
• If it can ...
The Challenge

• Coalescing global labor market pushing
  wages down at all skill levels

• Result will be continuous down...
Profile of Successful
U.S. Firms in the Future




          Source Information Here
International Attainment




  Source: Organization for Economic Cooperation and Development,
      Education at a Glance,...
Why The Current System
      Isn’t Up to the Job

• We’ve tried:
  – More money
  – Countless programs and initiatives
• O...
The Report’s Proposals

     Building A NEW System
       for the 21st Century
First Principles

• Recruit teachers from the top third
• Let students go on when ready
• Reprogram funds for higher payof...
First Principles, Cont’d

• Create a fair financing system so all
  students have a shot at success, and
  those who need ...
• Reprogram funds for higher payoff

• Create lean, performance-oriented
  management system

• How we provide School Faci...
360 Degree Leader
                John Maxwell


• 99% of all leadership occurs from the
  middle of the organization

• A...
• May not be inventor of the vision – usually
  the interpreter
• Interpret Vision - include
  – Clarity
  – Connection of...
“Good is the Enemy of Great”
Good To Great


                                Jim Collins



Copyright 2001
HarperCollins Publishers Inc.
• If we are not great now, how do we
  become great?
The Transformation

• Build up followed by Breakthrough
• Three Broad Stages
  – Disciplined People
     • Level 5 Leaders...
Flywheel

• Wrapping around the framework
• No single defining action/grand
  program/one killer application/solitary
  lu...
Level 5 Leadership

• Level 1-Highly Capable Individual
  – Makes productive contributions through
    talent, knowledge, ...
• Level 3-Competent Manager
  – Organizes people and resources toward the
    effective and efficient pursuit of pre-
    ...
Level 5-Executive
• Builds enduring greatness
  through a paradoxical blend of
  personal humility and
  professional will
First Who…Then What

• Get the right people on the bus (and the
  wrong people off the bus)

• Then decide where to drive ...
Confront the Brutal Facts
   (yet never lose faith)
• Lead with questions, not answers
• Engage in dialogue and debate, no...
The Hedgehog Concept
• Foxes vs Hedgehogs
  – Foxes pursue many ends at the same time
    and see the world in its complex...
Hedgehog Concept

• Flows from understanding the
  intersection of the following three circles
  – What you can be the bes...
Culture of Discipline
• Culture full of self-disciplined people
  who take disciplined action, consistent
  with the three...
Seven Measures of Success:
What Remarkable Associations
     do that Others Don’t
• Commitment to Purpose
  – A Customer S...
Why?

• It’s no harder to build something great
  than to build something good
  – Not easy, but no more suffering require...
A Whole New Mind
                       Daniel H. Pink

• Pink discusses 6 key ―right brain‖ senses –
  Design, Story, Sym...
The Future-Hot Skills for FM

•   Be a Change Agent
•   Be a Decision Maker
•   Be a People Leader
•   Be an Entrepreneur
...
• Get Knocked Around (be visible, be open to
  criticism, and manage by walking around)
• Don’t Confuse Truth with Convent...
Leadership Thoughts from
         John Gardner
•   Affirm Values
•   Envision/Determine Goals
•   Renewing
•   Explaining
...
Ongoing

• More growth oriented than goal oriented

• Keep learning – you will be better
  tomorrow than you are today
Think Like a Leader
• Constantly Refresh Ourselves With New
  Information

• Great Leaders Tend To Be Great Thinkers

• Ma...
TTWWADI

• That’s the way we’ve always done it
Stretch
• Participate in upper level meetings

• Present to the board

• Plan for transition/succession
  – Mentor

• Read...
212 Degrees

• Water boils at 212 degrees – generates
  enough force to power a machine

• At 211 degrees it is just very ...
Finally
It is imperative that FM professionals commit
   themselves to asking the appropriate
   questions and putting in ...
Leading Today - Scott Little
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Leading Today - Scott Little

  1. 1. Leading Today Scott Little Michigan School Business Officials 517-327-2582 slittle@msbo.org
  2. 2. “Who Moved My Cheese?” • ―If you don’t like change, you’re going to like irrelevance even less.‖ » General Eric Shinseki, U.S. Army Chief of Staff, 1999-2003 • Distinct versus Extinct » Re-imagine, Tom Peters, 2003
  3. 3. The Flattening of the World • American Chinese Language Students: – 50,000 • Chinese English Language Students: – Same as people who speak English as 1st language in U.S., Canada, U.K. – combined • Demonstrates how slowly schools adapt to important change • China, Inc, Ted Fishman (2005)
  4. 4. –―Certainly anyone who has seen how deadly serious Chinese families are about the education of their children, or who has seen how rapidly China has refashioned its best high schools and universities, would immediately grasp how nontrivial education is to the Chinese.‖ China, Inc 2005 pg 314
  5. 5. • Many jobs going abroad are high-end research jobs – The talent is cheaper and a lot of it is as well educated, if not more so, than American workers • ―The sky is not falling today, but it might be in 15-20 years if we don’t change our ways, and all signs are that we are not changing, especially in our public schools‖ • The World is Flat, Thomas L. Friedman(2005)
  6. 6. New global labor market • Swiftly integrating world-wide labor market at ALL skill levels • Poor countries producing large and growing numbers of HIGH SKILL, LOW COST workers • Internet makes them available to the world’s employers without moving
  7. 7. People doing routine work most at risk • If your job is routine, it can be reduced to an algorithm • If it can be reduced to an algorithm, it can be automated • Cost pressures to automate jobs are high and increasing • For every job being offshored, ten are being automated
  8. 8. The Challenge • Coalescing global labor market pushing wages down at all skill levels • Result will be continuous downward pressure on American standard of living as smart machines and low-paid, well educated people compete with American workers in the global market
  9. 9. Profile of Successful U.S. Firms in the Future Source Information Here
  10. 10. International Attainment Source: Organization for Economic Cooperation and Development, Education at a Glance, Table A1.2a. (Paris: Author, 2006).
  11. 11. Why The Current System Isn’t Up to the Job • We’ve tried: – More money – Countless programs and initiatives • Only thing we have not changed — in over 100 years — is THE SYSTEM
  12. 12. The Report’s Proposals Building A NEW System for the 21st Century
  13. 13. First Principles • Recruit teachers from the top third • Let students go on when ready • Reprogram funds for higher payoff • Create lean, performance-oriented management system • Create incentives for schools to perform • Give schools room to innovate
  14. 14. First Principles, Cont’d • Create a fair financing system so all students have a shot at success, and those who need the most resources get them • Reform our 19th C. governance system to reflect 21st C. realities • Use fewer, much higher quality tests • Create the same opportunities for adults
  15. 15. • Reprogram funds for higher payoff • Create lean, performance-oriented management system • How we provide School Facilities Services will change
  16. 16. 360 Degree Leader John Maxwell • 99% of all leadership occurs from the middle of the organization • Anyone can choose to become a leader wherever he or she is • Average tenure of a superintendent?
  17. 17. • May not be inventor of the vision – usually the interpreter • Interpret Vision - include – Clarity – Connection of past, present, and future – Purpose – Goals – Challenge – Passion • Vision = Passion
  18. 18. “Good is the Enemy of Great”
  19. 19. Good To Great Jim Collins Copyright 2001 HarperCollins Publishers Inc.
  20. 20. • If we are not great now, how do we become great?
  21. 21. The Transformation • Build up followed by Breakthrough • Three Broad Stages – Disciplined People • Level 5 Leadership • First Who…Then What – Disciplined Thought • Confront the Brutal Facts • Hedgehog Concept – Disciplined Action • Culture of Discipline • Technology Accelerators
  22. 22. Flywheel • Wrapping around the framework • No single defining action/grand program/one killer application/solitary lucky break, etc. • The idea of relentlessly pushing a giant heavy flywheel in one direction, building momentum until breakthrough and beyond
  23. 23. Level 5 Leadership • Level 1-Highly Capable Individual – Makes productive contributions through talent, knowledge, skills, and good work habits • Level 2-Contributing Team Member – Contributes individual capabilities to the achievement of group objectives and works effectively with others in a group setting
  24. 24. • Level 3-Competent Manager – Organizes people and resources toward the effective and efficient pursuit of pre- determined objectives • Level 4-Effective Leader – Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards
  25. 25. Level 5-Executive • Builds enduring greatness through a paradoxical blend of personal humility and professional will
  26. 26. First Who…Then What • Get the right people on the bus (and the wrong people off the bus) • Then decide where to drive the bus • The key is who before what
  27. 27. Confront the Brutal Facts (yet never lose faith) • Lead with questions, not answers • Engage in dialogue and debate, not coercion • Conduct autopsies, without blame • Build ―red flag‖ mechanisms
  28. 28. The Hedgehog Concept • Foxes vs Hedgehogs – Foxes pursue many ends at the same time and see the world in its complexity. However, they are scattered or diffused, never integrating their thinking into one overall concept or unifying vision. – Hedgehogs simplify a complex world into a single organizing idea, a basic principle or concept that unifies and guides everything.
  29. 29. Hedgehog Concept • Flows from understanding the intersection of the following three circles – What you can be the best in the world at (and what you can not be the best at) – What drives your economic engine – What you are deeply passionate about
  30. 30. Culture of Discipline • Culture full of self-disciplined people who take disciplined action, consistent with the three circles • Diminish need for suffocating bureaucracy when the right people are on the bus • A duality-requires people to adhere to consistent system; and gives people freedom and responsibility within the framework of that system
  31. 31. Seven Measures of Success: What Remarkable Associations do that Others Don’t • Commitment to Purpose – A Customer Service Culture • Commitment to Analysis and Feedback – Data-driven Strategies • Commitment to Action – Adaptabilty; willing to change, but also know what not to change
  32. 32. Why? • It’s no harder to build something great than to build something good – Not easy, but no more suffering required than to perpetuate mediocrity – By definition we can’t all be above average • If we have passion for what we do; we love and care about it: – Why not?
  33. 33. A Whole New Mind Daniel H. Pink • Pink discusses 6 key ―right brain‖ senses – Design, Story, Symphony, Empathy, Play and Meaning – Story - fact-finding has been democratized. Anyone can find information. What matters more is putting facts in context and delivering them with emotional impact. – Symphony – seeing the big picture; how do things work together in our organizations – Empathy – seeing things from others point of view; employees?, customers?, superiors? Forge relationships, care for others.
  34. 34. The Future-Hot Skills for FM • Be a Change Agent • Be a Decision Maker • Be a People Leader • Be an Entrepreneur • Set and Follow through on priorities • Develop and Maintain a Network • Cotts lists ―Hot Skills‖ for future Facility Managers from a 1997 article in Facilities Design and Management magazine (no longer published) by Anthony Zulkeski
  35. 35. • Get Knocked Around (be visible, be open to criticism, and manage by walking around) • Don’t Confuse Truth with Conventional Wisdom • Be the Type of Person Who Other People Trust • Be Flexible
  36. 36. Leadership Thoughts from John Gardner • Affirm Values • Envision/Determine Goals • Renewing • Explaining • Management • Unity • Represent the District Externally • Symbolize
  37. 37. Ongoing • More growth oriented than goal oriented • Keep learning – you will be better tomorrow than you are today
  38. 38. Think Like a Leader • Constantly Refresh Ourselves With New Information • Great Leaders Tend To Be Great Thinkers • Make Time To Think You Don’t Need a Title to be a Leader – Mark Sanborn
  39. 39. TTWWADI • That’s the way we’ve always done it
  40. 40. Stretch • Participate in upper level meetings • Present to the board • Plan for transition/succession – Mentor • Read to kids
  41. 41. 212 Degrees • Water boils at 212 degrees – generates enough force to power a machine • At 211 degrees it is just very hot • Seemingly small things can make tremendous differences
  42. 42. Finally It is imperative that FM professionals commit themselves to asking the appropriate questions and putting in place the tools with which to demonstrate the value of their decisions. Why? Because in the future, those who don't add value won't matter; and those who don't matter won't survive. ―Tough Choices and the Road Less Traveled‖, Today’s Facility Manager, June 2004, Tim Springer
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