10 Best Practices For Virtual Classrooms


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Ten tips for moving face-to-face training to delivery via web conference in a virtual classroom.

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10 Best Practices For Virtual Classrooms

  1. 1. 10 Best Practices for Web Conferences<br />Moving face-to-face training to delivery via web conference<br />By Darlene Christopher<br />Copyright 2009 D. Christopher<br />
  2. 2. Web Conferencing is...<br />Interactive<br />Engaging<br />Convenient<br />Effective<br />Copyright 2009 D. Christopher<br />
  3. 3. However some web conferences are…<br />Boring<br />Disorganized<br />Frustrating<br />Ineffective<br />Copyright 2009 D. Christopher<br />
  4. 4. Follow these 10 best practices to deliver a <br />top-notch web conference<br />Copyright 2009 D. Christopher<br />
  5. 5. 1. Content Matters<br />Don’t dump your slides used in face-to-face training into a web conferencing tool and expect a successful session.<br />Trim your content, create <br /> pre-work/post work and <br /> optimize remaining content.<br />Copyright 2009 D. Christopher<br />
  6. 6. 2. Dress it Up<br />Add images to convey key concepts.<br />Replace text heavy slides with images. <br />Pay close attention to copyright rules.<br />Copyright 2009 D. Christopher<br />
  7. 7. 3. Keep it Lively<br />Plan to interact every 3-5 minutes.<br />Use polls, chat, white boarding, breakout rooms and status icon changes.<br />The interactivity will take time, which is why you need to trim your content (see #1).<br />Copyright 2009 D. Christopher<br />
  8. 8. 4. Pair Up<br />It’s difficult to talk, read and type at the same time. These tasks need to be shared. <br />The facilitator is the subject matter expert who does most of the talking. He or she pairs up with a producer who is the web conferencing expert and does most of the reading and typing.<br />Copyright 2009 D. Christopher<br />
  9. 9. 5. Practice Makes Perfect<br />Rehearse with a mock audience. Otherwise the first time you deliver your training, you will rehearse with your live audience.<br />Rehearse a complete delivery to ensure you can cover the material and exercises in the allotted time.<br />Copyright 2009 D. Christopher<br />
  10. 10. 6. Find Your Voice<br />The facilitator’s voice carries additional importance.<br />Use clear and precise language.<br />Avoid slang and monotony.<br />Record your rehearsal and hear it for yourself.<br />Copyright 2009 D. Christopher<br />
  11. 11. 7. Show Time<br />Log in at least 30 minutes early, then start and end on time.<br />Engage the audience early, exposing them to the interactive features (chat, polls, audio, status icon changes, polls).<br />Copyright 2009 D. Christopher<br />
  12. 12. 8. The Sound of Silence<br />Your audience needs time to processa question or read a poll and determine how they will respond. Typing a response in the chat area requires even more time.<br />Resistthe urge to jump in and break the silence . Let your participants fill the pause instead. <br />Copyright 2009 D. Christopher<br />
  13. 13. 9. Have a Plan “B”<br />Log in as a host/presenter on your computer. Have an extra computer logged in as a participant next to you. That way you can see the participant view and you have a back up computer.<br />Keep screen shots handy in a PowerPoint, if you plan to do application sharing.<br />Think of other back-up plans <br />specific to your needs.<br />Copyright 2009 D. Christopher<br />
  14. 14. 10. Rinse. Lather. Repeat.<br />Conduct an online evaluation during the last few minutes of your session. <br />Debrief with your delivery team immediately after your session concludes.<br />Incorporate feedback from attendees and the delivery team into your training program for continuous improvement.<br />Copyright 2009 D. Christopher<br />
  15. 15. About Me<br /> Darlene Christopher is a web conferencing professional. She designs and delivers web conferences for global audiences at the World Bank Group. Follow her web conferencing blog at: http://webconferencingzone.blogspot.com/<br />Copyright 2009 D. Christopher<br />