Video. The new dialtone for business communications


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Video. The new dialtone for business communications

  1. 1. Welcome to Today’s IDC Webcast Video: The New Dialtone for Business Communications? •Today’s presentation will begin at 3pm GMT/4pm CET, please stand by. There will be silence before we begin. •There is no separate dial-in number – both the presentation and audio will be delivered via the console. Please un-mute and adjust the volume on your computer accordingly. •Slides are available for immediate download. An archived replay of today’s Web conference will be available within 24 hours using the same URL provided for the live event. •Questions may be asked at any time during the presentation via the console. •For assistance, please use the Help button on the console.© IDC Mar-11 1
  2. 2. Video: The New Dialtone forBusiness Communications?Melissa FremeijerResearch Analyst,EMEA Unified CommunicationsCopyright IDC. Reproduction is forbidden unless authorized. All rights reserved.
  3. 3. Agenda  Market highlights  Videoconferencing adoption in EMEA  Competitive landscape  Future view  Essential guidance  Questions?© IDC Mar-11 3
  4. 4. Videoconferencing EquipmentMarket Highlights • Market awareness Technology • Enhanced compressing techniques, less capabilities, bandwidth interoperability • Open standards Industry • Cisco/Tandberg, Lifesize/Logitech, Radvision/Aethra consolidation and • Collaboration between all types of collaboration vendors Cloud drives • From capex to opex model managed and • TaaS/VaaS hosted models© IDC Mar-11 4
  5. 5. Adoption Trends:Accelerators Driving the Market • Bring down travel costs • Accelerated time to market • Cross-cultural collaboration • Improved relationship with customer and supply chain partners • Responsible energy usage • Enhanced employee productivity and satisfaction • Consumerisation© IDC Mar-11 5
  6. 6. The New Normal: Profiling the Mobile Worker International SitesFunctional Profile  Devices  Applications Office Based Voice, CRM, ERP, messaging, social network Home Field  Access Home Based Desk Based Based Force WiFi, cable, DSL, Ethernet Office Based International Business Travellers © IDC Mar-11 6
  7. 7. Challenging Factors Security IT/telephony integration; conflicting skill sets Interoperability Different Supply Supply generations and Demand Demand employees Quality No use due to practical ROI indicators reasons missing© IDC Mar-11 7
  8. 8. Video Part of UC Environment Integrated workflow applications Documents and files Land, mobile, radio Calendaring Team workspaceMessaging Video Joined by unified interface to collaborate, communicate and connect any time, any place, any where Web conferencing Presence and status Audio conferencing Instant messaging Mobility Voice © IDC Mar-11 8
  9. 9. Use of Videoconferencing in EMEA120% • 65% of all companies said they use or100% have plans to use videoconferencing (other than immersive telepresence).80% 35% of companies have not considered it or have no plans to use it.60%40%20% 0% Not using videoconferencing Plan in 1–2 years Use videoconferencing Source: IDC, WAN Manager Survey, August 2010 © IDC Mar-11 9
  10. 10. Use of Videoconferencing in Western EuropeHave rejected it or Have rejected it or not considered not considered Use now or plan to use Plan to use 2010 2009 0% 50% 100% Use now • In 2009 49% of companies in Western Europe are using videoconferencing or planning to use it. In 2010 this increased to 63% of companies that had said they use or had plans to use videoconferencing. 2010 0% 20% 40% 60% 2009 Source: IDC, WAN Manager Survey, August 2010 © IDC Mar-11 10
  11. 11. Implementation Status of Telepresenceand Other VideoconferencingCustomers most value service/support, performance, pricing and flexibility. Western Europe: Q26. Apart from telepresence, can you tell me if your In 2009 11% of videoconferencing organisation is using or planning to use the following type of videoconferencing? was managed by a third party. In 2010 this increased to 15%. n = 1,546 (all companies)Source: IDC, WAN Manager Survey, August 2010© IDC Mar-11 11
  12. 12. Competitive Landscape Immersive Room-based Personal Videoconferencing Othertelepresence videoconferencing videoconferencing infrastructure Cisco (Tandberg), Polycom, HP, Teliris Lifesize, Radvision, Vidyo, Avaya, Alcatel-Lucent, Siemens, Aastra, Mitel, Shoretel, NEC, Broadsoft and many niche (local) video players© IDC Mar-11 12
  13. 13. Future View of the Market Telepresence moves downstream • Driving multiple levels of interoperability, reaching more endpoints Managed services for videoconferencing and telepresence • From capex to opex model Specific industry requirements, social media • Search for more killer applications, integration with business processes and social platforms SMB opportunity • More bundled solutions Mobility and virtualisation • Mobility explosion will continue, the rise of the tablets Western Europe versus rest of EMEA • Economic and political landscape, quality of the network© IDC Mar-11 13
  14. 14. EMEA Videoconferencing EquipmentForecast, 2009–2014 2.5 • Total revenue to increase from $611 million in 2009 to $1.96 billion in 2014. 2.0 •Total number of immersive telepresence rooms/systems to 1.5 grow from 1,000+ in 2009 to more than 6,000 in 2014. 1.0 0.5 0.0 2009 2010 2011 2012 2013 2014 Videoconferencing revenue ($B)© IDC Mar-11 14
  15. 15. Impact on the NetworkIndustry will react to this video explosion:  Throw more bandwidth at the problem — good news for infrastructure vendors  Transformation of datacentre environments that support the cloud model  Pressure will increase for vendors to roll out 40/100G sooner rather than later  Improved compression technologies will be rolled out, but that wont solve the problem either  Network intelligence© IDC Mar-11 15
  16. 16. Essential Guidance alue Proposition — making the right business case nteroperability and collaboration — drive video beyond conference rooms •- iffuse delivery models — CPE, managed, hosted nd-user pursuit — search for the right segments ffer professional services — necessary to implement the video solution and drive usage rates hannels are crucial — fundamental for success© IDC Mar-11 16
  17. 17. IDC Research Existing research • EMEA Videoconferencing Equipment Forecast, 2009–2014 Planned in calendar year 2011 • EMEA Videoconferencing Equipment Forecast, 2010–2015 • EMEA Conferencing (Audio/Web/Video) Services Forecast, 2010–2015 Upon request/customised • Vendor/service provider competitive analysis • Direct/indirect channel sales study • Immediate analysis of key product releases, partnerships, deals and acquisitions (IDC Links) Related research • EMEA WAN Manager Survey • EMEA Unified Communications Market Forecast • IDCs European Call Control Forecast© IDC Mar-11 17
  18. 18. Questions Melissa Fremeijer, Research Analyst Twitter @mfremeijer For more information on the EMEA Unified Communications CIS and published research, please visit© IDC Mar-11 18