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Dupuis Library Services

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  • 1. Essential Library Services for the Distance Learner Elizabeth Dupuis September 20, 2001 Webcast Series on Student Services sponsored by WCET
  • 2. Speaker
    • Elizabeth Dupuis
    • Head Librarian, Digital Information Literacy Office at the University of Texas at Austin
    • [email_address]
  • 3. Participants
    • Why are you interested in this topic?
    • Does your institution have a well-established distance education program?
    • Are library services integrated in your distance education program?
  • 4. Objectives
    • Discuss need for libraries in all educational environments
    • Develop a list of library services for distance learners
    • Highlight models of these types of services and resources
    • Incorporate time for discussion and questions
  • 5. Educational Mission of Libraries
    • Information access and management
    • Support of the curriculum and personal interests
    • Information literacy
    • Lifelong learning
  • 6. Library resources and services in institutions of higher education must meet the needs of all their faculty, students, and academic support staff, wherever these individuals are located -- whether on a main campus, off campus, in distance education or extended campus programs, or in the absence of a campus at all; in courses taken for credit or non-credit; in continuing education programs; in courses attended in person or by means of electronic transmission; or any other means of distance education. -- Guidelines for Distance Learning Library Services
  • 7. ACRL Guidelines
    • “ ACRL Guidelines for Distance Learning Library Services”
      • http://www.ala.org/acrl/guides/distlrng.html
    • Highlights:
      • Access to equivalent library resources and services provided on campus
      • Collaboration with other campus agencies and other libraries
      • Instill lifelong learning through information literacy
      • Promote and assess library integration into courses and overall program
  • 8.
    • … increasingly, the student in a residence hall or at home ten miles away from campus represents a new type of library user, "the periodic distance learner," whose library needs-especially access to electronic information services are not very different from those of a student one hundred or one thousand miles from campus.
      • Maryhelen Jones and Thomas J. Moore,
      • Libraries and Other Academic Support Services for Distance Learning
  • 9. Library Services
    • Name the traditional services you consider essential
    • for an academic library to offer.
  • 10. Essential Library Services
    • Well-developed web sites
    • Reference and consulting
    • Reciprocal borrowing
    • Document delivery
    • Reserves materials
    • Content with remote access
    • Instruction and online guides
    • Information management tools
  • 11. Web Site
    • Represents entire library
    • Comprehensive
    • Clarity and jargon-free
    • Well-maintained
    • Link from relevant course and institutional pages
    • Distance Learning Services from U of Minnesota: http://www.lib.umn.edu/dist/
    • Services for Distance Education Students at U of British Columbia: http://ocls.cmich.edu/
  • 12. Reference and Consulting
    • Email, video and chat
    • Offered reasonable hours
    • Open access to all users
    • Toll free phone numbers
    • Collaboratively provided by staff in different regions
    • Interactive Reference Service at UC Irvine
    • Desktop Videoconference at U of Michigan
    • Collaborative Digital Reference Service by Library of Congress
  • 13. Reciprocal Borrowing
    • Interlibrary loan and consortiums
    • Agreements / identification
    • Costs of mailing items to and from student
    • U of Wisconsin
    • Southern Illinois Learning Resources Cooperative
    • OhioLINK
  • 14. Document Delivery
    • Provision of articles not available in full text
    • Choice of delivery
    • Cost recovery
    • Can be contracted to commercial services
    • Distance Education Document Delivery Service at U of Iowa
    • Statewide courier service for over 200 institutions in Florida Library Information Network
  • 15. Reserve Materials
    • Supplementary materials
    • Accommodation for whole texts and articles as well as a variety of media
    • Password-protected for limited access and fair use
    • ERes at many colleges and universities such as San Diego State U
    • Audio and video streamed reserves from New York U
  • 16. Electronic Content
    • Ebooks and online articles
    • Available in many formats
    • Accessible remotely via proxy servers
    • Digitization projects and collections
    • netLibrary collection of Texshare consortium
    • JSTOR and Science Direct
    • Digital Libraries Initiative of the Library of Congress
  • 17. Instruction
    • Traditional and new skills
    • Active learning required
    • Online tutorials and subject based guides
    • Partnership between course faculty and librarians
    • TILT (Texas Information Literacy Tutorial) at U of Texas
    • SourceFinder from Virginia Military Institute
    • UWired at U of Washington
  • 18. Information Management Tools
    • Architected systems for managing and archiving student and program content
    • Collections of specialized content often developed from local interest and need
    • Online Archive of California from the California Digital Library
    • Networked Digital Library of Theses and Dissertations at Virginia Tech
  • 19. Current Offerings
    • Does your institution’s library
    • currently offer each of the mentioned services
    • at a satisfactory level for distance learners?
  • 20. Requirements
    • Administrative participation with policies and contracts
    • Technical support to manage and maintain new technologies
    • Staff training to accommodate provision of new services
    • Collaboration with departments and other student services
    • Seamless integration of library resources and services into the overall distance learning program and related student services
  • 21. General Models
    • Central Michigan U Library and College of Extended Learning created a model partnership for distance education including library services
    • U of Wyoming recently published article about new strategic plan to offer all library services on equitable level for all students, including distance learners
    • Jones International U allows option to purchase the level of complimentary library services needed
  • 22. Three General Features
    • 1. Convenience
    • 2. Personalization
    • 3. Collaboration
  • 23. Thank you.
    • Now, we welcome your questions
    • and comments based
    • upon this presentation.