Medical Interpreting Solutions
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MEDICAL INTERPRETING SOLUTIONS is the premier nationwide, Provo, Utah based language service provider with emphasis in all facets of the medical industry.

MEDICAL INTERPRETING SOLUTIONS is the premier nationwide, Provo, Utah based language service provider with emphasis in all facets of the medical industry.

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Medical Interpreting Solutions Presentation Transcript

  • 1. A SIMPLE SOLUTION TO AN INCREASING PROBLEM
  • 2. Along with all of the reimbursement and regulatory changes affecting your medical practice in the last ten years, one of the most obvious is the increased diversity of your patients
  • 3. The number of US residents who are deemed by the US Census Bureau to be Limited English Proficient (LEP) has increased substantially in recent years. Census Reports show growth in LED population in every state of the Union.
  • 4. TOP TEN STATES IN LEP POPULATION 1990 LEP POPULATION (in thousands) BLUE 2010 LEP POPULATION (in thousands) RED 1990 2010 13,983 25,233 800 700 600 500 400 300 200 100 0 1. Nevada 2. North 3. Georgia 4. Arkansas 5. 6. Nebraska 7. South Carolina Tennessee Carolina 1990 LEP Population (thousands) 8. Utah 9. 10. Nationwide Washington Alabama 2010 LEP Population (thousands) SOURCE: US CENSUS BUREAU 2010 ACS, TABLE B16001
  • 5. TOP TEN LANGUAGES OF TOTAL LEP POPULATION IN 2010 While the Spanish language accounts for 66% of the total US LEP population in 2010, the diversity of other LEP languages spoken by individuals has increased 100 90 80 70 60 50 40 30 20 10 0 1. Spanish 2. Chinese 3. Vietnamese SOURCE: 2010 ACS data 4. Korean 5. Tagalog 6. Russian 7. French Creole 8. Arabic 9. Portuguese 10. African Languages
  • 6. The medical profession has taken aggressive steps and put systems in place to address this problem
  • 7. But just when you think you’ve “got it covered”… YOU CAN’T FIND YOUR INTERPRETER!
  • 8. or even worse… your interpreter might be fluent in Tagalog, BUT YOUR DOCTOR CAN’T UNDERSTAND THE INTERPRETER’S ENGLISH!
  • 9. MEDICAL INTERPRETING SOLUTIONS IS JUST SECONDS AWAY! 1. Dial our 900- Number 2. Tell us your language needs 3. We guarantee a qualified, certified interpreter within seconds 4. Place the phone in Speaker Mode 5. Proceed with the consultation IT’S THAT SIMPLE!
  • 10. PREMIER LANGUAGE SERVICE PROVIDER Fluent in more than 189 languages and dialects, and knowledgeable in medical terminology and health-related claims and administrative hearings.
  • 11. MEDICAL INTERPRETING SOLUTIONS is the premier nationwide, Provo, Utah based language service provider with emphasis in all facets of the medical industry. Experience combined with professionalism and implementation systems allow Medical Interpreting Solutions to provide hospitals, clinics, and other medical settings with a single operation to turn to for all of their growing language needs. Our expertise includes medical interpreting, medical translation, medical interpreting training, linguistic material to improve communication between patient and healthcare provider, along with the largest medical interpreter data base in the world. Fluent in more than 189 languages and dialects, and knowledgeable in medical terminology and health-related claims and administrative hearings, Medical Interpreting Solutions is available within seconds from the time you key in your personal identification password.
  • 12. PROFESSIONALLY TRAINED INTERPRETERS Delivering immediate access for any organization’s cross-cultural needs. BACKGROUND Medical Interpreting Solutions is a nationwide service provider delivering immediate access through compassionate, professionally trained interpreters for any organization’s cross-cultural needs. Based in Provo, Utah, the professionals at Medical Interpreting Solutions serve the Medical communities throughout the United States Southwest. Thanks to enhanced telecommunication systems, our services are now being offered throughout the United States and Mexico with plans for expansion throughout the world. The Medical Interpreting Solutions staff of interpreters is certified in all the states of service, and by the Registry of Interpreters for the Deaf (RID). Along with extensive training and accreditation in HIPAA regulations, Joint Commission guidelines, OCR Title VI regulations from the Office of Civil Rights, Executive Order 13166, and American Disability Act procedures, your organization can feel confident that the services being provided meet the highest standards of professional care.
  • 13. PROFESSIONALLY TRAINED INTERPRETERS Delivering immediate access for any organization’s cross-cultural needs. STRATEGY MEDICAL INTERPRETING SOLUTIONS is dedicated to providing high-quality, cost effective interpreting and translation services in the healthcare community. Fundamental to the company’s business strategy is the development of strong relationships and partnerships with healthcare providers, physicians, employees, and patients. Together, the people of Medical Interpreting Solutions share a common vision of quality, professional customer service, cost control, and professionalism designed to meet the needs of the healthcare communities we serve.
  • 14. PROFESSIONALLY TRAINED INTERPRETERS Delivering immediate access for any organization’s cross-cultural needs. MISSION AND VALUES We are highly motivated and compassionate people, using advanced systems and technology to allow the healthcare provider to provide the quality of life for the individuals and communities they serve. MEDICAL INTERPRETING SOLUTIONS employees share these guiding and enduring values: -We care about people, treating each patient and each other with dignity, compassion, and respect. -We act with honesty and integrity. We are accountable, one to another as an organization, to build and maintain trust. -We encourage innovative thinking and leadership excellence, which promotes the advancement of the services we provide. -We persevere and strive constantly to become better.