SlideShare a Scribd company logo
1 of 11
Download to read offline
Vree Health’s
Platform Approach to
Patient-centered Outcomes
by: Sergio C. Carbone, CIO
Understanding Vree Health’s approach in creating the
EngageAdvantage platform can help you embody a culture of
innovation, increase patient satisfaction, and accelerate time
to value
2
About Vree Health®
Engage
Patients
Organize
Patient Care
Optimize
Care Flow
Measure
Analytics
Mission: Provide personalized technology-enabled services for
patients, family caregivers, hospitals, and other healthcare providers
3
patient
relationship
management
data
harmonization
data
integration
patient
education
patient health
check monitoring
(multichannel – web,
mobile, ivr, people)
community
relationship
management
behavioral
coaching
patient health
record
care plan
adherence
The EngageAdvantage Platform
Our platform
capabilities can
support a wide variety
of solutions to meet
your specific needs…
engage
advantage
4
Challenges – The Heart of Innovation
• The challenge is large
– Integrate main parts of the patient’s life with the healthcare landscape
– Combining technology required to scale and service the population with
the human touch patients trust
• We needed to get there now
– Faster than the competition
– Flexible enough to support new ideas
• Customers stretched too thin
– Rarely have enough resources to provide timely support
– We need to provide insights that take work off their plate
• The real work is running it
– Setting up the processes is only 5%
– The solution cannot bog us with operational issues
5
Delivering Customer Needs
• A focus on results
– Anchored capabilities in customer needs
– Challenging our assumptions
– Understanding what capabilities we needed
– This drove priority, forced focus, and helped us accelerate
• A platform to support PHM services
– Assemble from commercial products and custom components
– Provided Vree Health an edge in delivering new solutions
• Capabilities are across the system space
– Security, messaging, BPM, rules based processing are just naming a
few.
• Accessibility and management of data
– Data about patients, care requirements, medical records,
prescriptions, reference, reporting, usage
– Better understanding allows actions to manage the patient
population
6
Tools
Customer
Solutions
BaseCapabilitiesReference
Technology
Solution
Template
Solution
Frameworks
Config.
Control
Center
EHR
CRM
C3
Service
Center Suite
Remote
Device
Integration
Indications
+Contra
Security
IBI WebFocus
Quality
Measure
Suite
Open Partner
Integration
Reporting
HLI
EMR
Integration
ETL
Fast, Proven,
Successful!
Serv-U Voxeo IVR
IBI Data
Quality
VMWare
Providers Government Life Science Our Future!
Transition
Advantage
Med
Advantage
Procedure
Advantage
Insight
Advantage
Experience
Advantage
Faster Time
to Market!
Re-
imbursement
Medication
Recon.
Medication
History
Care Plan Health Check
Notification
Center
Enrollment HIE
Risk
Stratification
Med List
Real-time API
Based
Integration
Data Mart Workflow Portal UI
System
Observation
Messaging MDM
SharePoint
& .Net
SQL Server
IBI Service
Manager
File Transfer
Integrations
Reference
Data
Behavioral
Observations
HIPAA
Containment
Consent
Management
Vree Open
Developer Kit
Lower
Provisioning
Costs…
Outreach
IOS
Framework
Analytics
Risk
Stratification
Mobile
Framework
Adapting
With Market
Need!
Physicians Caregivers
Android
Framework
Expanding…
Managing Features Directly to Value
7
Technology Helped Us Accelerate
• Adaptive BPM & Rules-based processing
– Adapting case-by-case requires less customer investment
– Rules-based: fill gaps, filter distractions, and standardizes
meaning
– Highly compartmentalized allows customer overrides
• Activity and Error Management
– The key is removing operational distractions
– Take action and reprocess the data
– Hand-tool low-volume issues “for now”
• Choosing a strong tool put us ahead
– IBI’s iWay product is a tools focused solution
– Configuration seated as a non-Engineering functions
8
Getting to Master Data
• Uniquely identifying inconsistent data
– Match rules calculate confidence levels
– Near misses route to human review
– Started simple and “learned” into more sophisticated logic
• Choosing how to improve data
– Rules determine what information is correct and how updates are done
• Source specific overrides
– Support sources needing complex processing without impacting the
standard methods
– iWay manages components focusing on specific problems
• System observation is key
– The ability to understand how the system is running is critical in
confirming its value and keeping it running
9
Patients – The Heartbeat of PHM
• Technology for Patients
– Patient engagement – reaching out with technology to enrich patient
experiences
– Collaborative technology
– Instant feedback and health support
– Bringing their care network into their healthcare
– All under observation – Learning through system analytics
• At the center is data but action has greater value
– Data about patients, care requirements, medical records, prescriptions,
reference, reporting, usage – All interesting…
– Look for ways to action from analytics and drive change in the
population
– Improve the focus of programs offered – Informed targeting to the
population
10
Key Takeaways To Start
• Commitment to vision
– Focus on patient / market priority and relentlessly guard it
– Actions over information
– Invest; your future relies on it
• Get it on the street
– What you start with needs to make a difference early
– Specialize in delivering tangible customer value
– Start simple and “learn” into it
• Always get an expert
– Don’t let your staff do it alone
– Select the right product and start ahead of the game
– Get the right team
11
Success
In 2015 and 2014 Vree Health Engineering
delivered on 100% of its department objectives
and software deliveries
Our choice of partnering with Information Builder’s and the iWay product
was key in our success
Thank You!

More Related Content

What's hot

Putting the Power in the Patient's Hands: Digital Health Trends
Putting the Power in the Patient's Hands: Digital Health TrendsPutting the Power in the Patient's Hands: Digital Health Trends
Putting the Power in the Patient's Hands: Digital Health TrendsSouthWiRED
 
SEQ 2 pager overview sell sheet 2.20.2016
SEQ 2 pager overview sell sheet 2.20.2016 SEQ 2 pager overview sell sheet 2.20.2016
SEQ 2 pager overview sell sheet 2.20.2016 Gennaro Luce
 
Session 1: Bertrand launay - health marketing core presentation final v3
Session 1: Bertrand launay - health marketing core presentation final v3Session 1: Bertrand launay - health marketing core presentation final v3
Session 1: Bertrand launay - health marketing core presentation final v3Apollo Hospitals Group and ATNF
 
DataArt Healthcare & Life Sciences
DataArt Healthcare & Life SciencesDataArt Healthcare & Life Sciences
DataArt Healthcare & Life SciencesDataArt
 
Tehnology enabled care
Tehnology enabled careTehnology enabled care
Tehnology enabled careLakshmi S Lux
 
Digital health innovation - future nhs stage, 1pm, 2 september 2015
Digital health innovation - future nhs stage, 1pm, 2 september 2015Digital health innovation - future nhs stage, 1pm, 2 september 2015
Digital health innovation - future nhs stage, 1pm, 2 september 2015NHS England
 
Salesforce Healthcare Program
Salesforce Healthcare ProgramSalesforce Healthcare Program
Salesforce Healthcare ProgramRafat Khan
 
Business Intelligence And Healthcare White Paper (English)
Business Intelligence And Healthcare White Paper (English)Business Intelligence And Healthcare White Paper (English)
Business Intelligence And Healthcare White Paper (English)smitchell1974
 
Attune Business Intelligence Solutions for Hospitals
Attune Business Intelligence Solutions for HospitalsAttune Business Intelligence Solutions for Hospitals
Attune Business Intelligence Solutions for HospitalsAttune Technologies
 
What hospitals need to do to increase referral profitability?
What hospitals need to do to increase referral profitability?What hospitals need to do to increase referral profitability?
What hospitals need to do to increase referral profitability?GaryRichards30
 
9 steps to successful ehr implementation
9 steps to successful ehr implementation9 steps to successful ehr implementation
9 steps to successful ehr implementationCureMD
 
Allscripts business slides
Allscripts business slidesAllscripts business slides
Allscripts business slidesBookofPearls
 
HealthCare Apps – What we should look out for - Anjali Joshi,
HealthCare Apps – What we should look out for - Anjali Joshi, HealthCare Apps – What we should look out for - Anjali Joshi,
HealthCare Apps – What we should look out for - Anjali Joshi, Apollo Hospitals Group and ATNF
 
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...Cognosante
 

What's hot (20)

Plus91 - Brief Profile
Plus91 - Brief ProfilePlus91 - Brief Profile
Plus91 - Brief Profile
 
Putting the Power in the Patient's Hands: Digital Health Trends
Putting the Power in the Patient's Hands: Digital Health TrendsPutting the Power in the Patient's Hands: Digital Health Trends
Putting the Power in the Patient's Hands: Digital Health Trends
 
MediXcel - EMR solution from Plus91
MediXcel - EMR solution from Plus91MediXcel - EMR solution from Plus91
MediXcel - EMR solution from Plus91
 
Patient Portals
Patient PortalsPatient Portals
Patient Portals
 
SEQ 2 pager overview sell sheet 2.20.2016
SEQ 2 pager overview sell sheet 2.20.2016 SEQ 2 pager overview sell sheet 2.20.2016
SEQ 2 pager overview sell sheet 2.20.2016
 
Session 1: Bertrand launay - health marketing core presentation final v3
Session 1: Bertrand launay - health marketing core presentation final v3Session 1: Bertrand launay - health marketing core presentation final v3
Session 1: Bertrand launay - health marketing core presentation final v3
 
DataArt Healthcare & Life Sciences
DataArt Healthcare & Life SciencesDataArt Healthcare & Life Sciences
DataArt Healthcare & Life Sciences
 
Tehnology enabled care
Tehnology enabled careTehnology enabled care
Tehnology enabled care
 
Digital health innovation - future nhs stage, 1pm, 2 september 2015
Digital health innovation - future nhs stage, 1pm, 2 september 2015Digital health innovation - future nhs stage, 1pm, 2 september 2015
Digital health innovation - future nhs stage, 1pm, 2 september 2015
 
eClinicalWorks
eClinicalWorkseClinicalWorks
eClinicalWorks
 
Salesforce Healthcare Program
Salesforce Healthcare ProgramSalesforce Healthcare Program
Salesforce Healthcare Program
 
Business Intelligence And Healthcare White Paper (English)
Business Intelligence And Healthcare White Paper (English)Business Intelligence And Healthcare White Paper (English)
Business Intelligence And Healthcare White Paper (English)
 
Attune Business Intelligence Solutions for Hospitals
Attune Business Intelligence Solutions for HospitalsAttune Business Intelligence Solutions for Hospitals
Attune Business Intelligence Solutions for Hospitals
 
Allscripts Presentation
Allscripts PresentationAllscripts Presentation
Allscripts Presentation
 
What hospitals need to do to increase referral profitability?
What hospitals need to do to increase referral profitability?What hospitals need to do to increase referral profitability?
What hospitals need to do to increase referral profitability?
 
9 steps to successful ehr implementation
9 steps to successful ehr implementation9 steps to successful ehr implementation
9 steps to successful ehr implementation
 
Allscripts business slides
Allscripts business slidesAllscripts business slides
Allscripts business slides
 
HealthCare Apps – What we should look out for - Anjali Joshi,
HealthCare Apps – What we should look out for - Anjali Joshi, HealthCare Apps – What we should look out for - Anjali Joshi,
HealthCare Apps – What we should look out for - Anjali Joshi,
 
NextGen® Patient Portal
NextGen® Patient PortalNextGen® Patient Portal
NextGen® Patient Portal
 
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
 

Similar to Sergio Carbone - Gartner MDM Sumit

HIMSS mHealth "How To" Guide
HIMSS mHealth "How To" Guide HIMSS mHealth "How To" Guide
HIMSS mHealth "How To" Guide mHealth2015
 
HIMSS Mobile Health how to Guide
HIMSS Mobile Health how to GuideHIMSS Mobile Health how to Guide
HIMSS Mobile Health how to Guide3GDR
 
Himss mHealth ‘How To’ Guide
Himss mHealth ‘How To’ Guide Himss mHealth ‘How To’ Guide
Himss mHealth ‘How To’ Guide mHealth2015
 
Health innovation think tank key takeaways
Health innovation think tank key takeawaysHealth innovation think tank key takeaways
Health innovation think tank key takeawaysGary Grimes
 
Health Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & RoadmapHealth Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & Roadmappmulrooney
 
Amy walker aami_%202011(7)
Amy walker aami_%202011(7)Amy walker aami_%202011(7)
Amy walker aami_%202011(7)Amy Stowers
 
Moving from idea to impact the emergence of m health 2.0
Moving from idea to impact   the emergence of m health 2.0Moving from idea to impact   the emergence of m health 2.0
Moving from idea to impact the emergence of m health 2.0Luca Sergio
 
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health System
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health SystemLies CMIOs Tell- Dr. David Allard, Henry Ford Health System
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health SystemLevi Shapiro
 
High Risk patient Groups presentation 20150123.1
High Risk patient Groups presentation 20150123.1High Risk patient Groups presentation 20150123.1
High Risk patient Groups presentation 20150123.1Dennis P. Sweeney
 
2015 Identity Summit - Philips Case Study: New Healthcare Solutions and Pati...
2015 Identity Summit - Philips Case Study:  New Healthcare Solutions and Pati...2015 Identity Summit - Philips Case Study:  New Healthcare Solutions and Pati...
2015 Identity Summit - Philips Case Study: New Healthcare Solutions and Pati...ForgeRock
 
Business Intelligence in Hospitals by Dr.Mahboob Khan
Business Intelligence in Hospitals by Dr.Mahboob KhanBusiness Intelligence in Hospitals by Dr.Mahboob Khan
Business Intelligence in Hospitals by Dr.Mahboob KhanHealthcare consultant
 
Blockchain2[1].pptx
Blockchain2[1].pptxBlockchain2[1].pptx
Blockchain2[1].pptxkoretamirat
 
5 Healthcare Tech Trends To Watch
5 Healthcare Tech Trends To Watch5 Healthcare Tech Trends To Watch
5 Healthcare Tech Trends To WatchStaples
 
Ias innovation
Ias   innovationIas   innovation
Ias innovationuday kumar
 
Rural Hospital HIT Adoption
Rural Hospital HIT AdoptionRural Hospital HIT Adoption
Rural Hospital HIT Adoptionlearfield
 
2016 IBM Interconnect - medical devices transformation
2016 IBM Interconnect  - medical devices transformation2016 IBM Interconnect  - medical devices transformation
2016 IBM Interconnect - medical devices transformationElizabeth Koumpan
 
Perspectives on health information systems in indian hospitals dr devtaneja_m...
Perspectives on health information systems in indian hospitals dr devtaneja_m...Perspectives on health information systems in indian hospitals dr devtaneja_m...
Perspectives on health information systems in indian hospitals dr devtaneja_m...DrDevTaneja
 

Similar to Sergio Carbone - Gartner MDM Sumit (20)

HIMSS mHealth "How To" Guide
HIMSS mHealth "How To" Guide HIMSS mHealth "How To" Guide
HIMSS mHealth "How To" Guide
 
HIMSS Mobile Health how to Guide
HIMSS Mobile Health how to GuideHIMSS Mobile Health how to Guide
HIMSS Mobile Health how to Guide
 
Himss mHealth ‘How To’ Guide
Himss mHealth ‘How To’ Guide Himss mHealth ‘How To’ Guide
Himss mHealth ‘How To’ Guide
 
Health innovation think tank key takeaways
Health innovation think tank key takeawaysHealth innovation think tank key takeaways
Health innovation think tank key takeaways
 
Health Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & RoadmapHealth Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & Roadmap
 
Amy walker aami_%202011(7)
Amy walker aami_%202011(7)Amy walker aami_%202011(7)
Amy walker aami_%202011(7)
 
DHANA FINAL(1)
DHANA FINAL(1)DHANA FINAL(1)
DHANA FINAL(1)
 
Moving from idea to impact the emergence of m health 2.0
Moving from idea to impact   the emergence of m health 2.0Moving from idea to impact   the emergence of m health 2.0
Moving from idea to impact the emergence of m health 2.0
 
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health System
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health SystemLies CMIOs Tell- Dr. David Allard, Henry Ford Health System
Lies CMIOs Tell- Dr. David Allard, Henry Ford Health System
 
High Risk patient Groups presentation 20150123.1
High Risk patient Groups presentation 20150123.1High Risk patient Groups presentation 20150123.1
High Risk patient Groups presentation 20150123.1
 
Si corporate profile_healthcare_v.4
Si corporate profile_healthcare_v.4Si corporate profile_healthcare_v.4
Si corporate profile_healthcare_v.4
 
2015 Identity Summit - Philips Case Study: New Healthcare Solutions and Pati...
2015 Identity Summit - Philips Case Study:  New Healthcare Solutions and Pati...2015 Identity Summit - Philips Case Study:  New Healthcare Solutions and Pati...
2015 Identity Summit - Philips Case Study: New Healthcare Solutions and Pati...
 
Business Intelligence in Hospitals by Dr.Mahboob Khan
Business Intelligence in Hospitals by Dr.Mahboob KhanBusiness Intelligence in Hospitals by Dr.Mahboob Khan
Business Intelligence in Hospitals by Dr.Mahboob Khan
 
Blockchain2[1].pptx
Blockchain2[1].pptxBlockchain2[1].pptx
Blockchain2[1].pptx
 
5 Healthcare Tech Trends To Watch
5 Healthcare Tech Trends To Watch5 Healthcare Tech Trends To Watch
5 Healthcare Tech Trends To Watch
 
Ias innovation
Ias   innovationIas   innovation
Ias innovation
 
Rural Hospital HIT Adoption
Rural Hospital HIT AdoptionRural Hospital HIT Adoption
Rural Hospital HIT Adoption
 
2016 IBM Interconnect - medical devices transformation
2016 IBM Interconnect  - medical devices transformation2016 IBM Interconnect  - medical devices transformation
2016 IBM Interconnect - medical devices transformation
 
Perspectives on health information systems in indian hospitals dr devtaneja_m...
Perspectives on health information systems in indian hospitals dr devtaneja_m...Perspectives on health information systems in indian hospitals dr devtaneja_m...
Perspectives on health information systems in indian hospitals dr devtaneja_m...
 
ePlus Healthcare
ePlus HealthcareePlus Healthcare
ePlus Healthcare
 

Recently uploaded

The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...Aggregage
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Websitedgelyza
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding TeamAdam Moalla
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPathCommunity
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6DianaGray10
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdfPedro Manuel
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAshyamraj55
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesMd Hossain Ali
 
OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureEric D. Schabell
 
Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxYounusS2
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemAsko Soukka
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
Comparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioComparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioChristian Posta
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaborationbruanjhuli
 
20200723_insight_release_plan
20200723_insight_release_plan20200723_insight_release_plan
20200723_insight_release_planJamie (Taka) Wang
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?SANGHEE SHIN
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 

Recently uploaded (20)

The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Website
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation Developers
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdf
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
 
OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability Adventure
 
Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptx
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystem
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
Comparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioComparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and Istio
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
 
20200723_insight_release_plan
20200723_insight_release_plan20200723_insight_release_plan
20200723_insight_release_plan
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 

Sergio Carbone - Gartner MDM Sumit

  • 1. Vree Health’s Platform Approach to Patient-centered Outcomes by: Sergio C. Carbone, CIO Understanding Vree Health’s approach in creating the EngageAdvantage platform can help you embody a culture of innovation, increase patient satisfaction, and accelerate time to value
  • 2. 2 About Vree Health® Engage Patients Organize Patient Care Optimize Care Flow Measure Analytics Mission: Provide personalized technology-enabled services for patients, family caregivers, hospitals, and other healthcare providers
  • 3. 3 patient relationship management data harmonization data integration patient education patient health check monitoring (multichannel – web, mobile, ivr, people) community relationship management behavioral coaching patient health record care plan adherence The EngageAdvantage Platform Our platform capabilities can support a wide variety of solutions to meet your specific needs… engage advantage
  • 4. 4 Challenges – The Heart of Innovation • The challenge is large – Integrate main parts of the patient’s life with the healthcare landscape – Combining technology required to scale and service the population with the human touch patients trust • We needed to get there now – Faster than the competition – Flexible enough to support new ideas • Customers stretched too thin – Rarely have enough resources to provide timely support – We need to provide insights that take work off their plate • The real work is running it – Setting up the processes is only 5% – The solution cannot bog us with operational issues
  • 5. 5 Delivering Customer Needs • A focus on results – Anchored capabilities in customer needs – Challenging our assumptions – Understanding what capabilities we needed – This drove priority, forced focus, and helped us accelerate • A platform to support PHM services – Assemble from commercial products and custom components – Provided Vree Health an edge in delivering new solutions • Capabilities are across the system space – Security, messaging, BPM, rules based processing are just naming a few. • Accessibility and management of data – Data about patients, care requirements, medical records, prescriptions, reference, reporting, usage – Better understanding allows actions to manage the patient population
  • 6. 6 Tools Customer Solutions BaseCapabilitiesReference Technology Solution Template Solution Frameworks Config. Control Center EHR CRM C3 Service Center Suite Remote Device Integration Indications +Contra Security IBI WebFocus Quality Measure Suite Open Partner Integration Reporting HLI EMR Integration ETL Fast, Proven, Successful! Serv-U Voxeo IVR IBI Data Quality VMWare Providers Government Life Science Our Future! Transition Advantage Med Advantage Procedure Advantage Insight Advantage Experience Advantage Faster Time to Market! Re- imbursement Medication Recon. Medication History Care Plan Health Check Notification Center Enrollment HIE Risk Stratification Med List Real-time API Based Integration Data Mart Workflow Portal UI System Observation Messaging MDM SharePoint & .Net SQL Server IBI Service Manager File Transfer Integrations Reference Data Behavioral Observations HIPAA Containment Consent Management Vree Open Developer Kit Lower Provisioning Costs… Outreach IOS Framework Analytics Risk Stratification Mobile Framework Adapting With Market Need! Physicians Caregivers Android Framework Expanding… Managing Features Directly to Value
  • 7. 7 Technology Helped Us Accelerate • Adaptive BPM & Rules-based processing – Adapting case-by-case requires less customer investment – Rules-based: fill gaps, filter distractions, and standardizes meaning – Highly compartmentalized allows customer overrides • Activity and Error Management – The key is removing operational distractions – Take action and reprocess the data – Hand-tool low-volume issues “for now” • Choosing a strong tool put us ahead – IBI’s iWay product is a tools focused solution – Configuration seated as a non-Engineering functions
  • 8. 8 Getting to Master Data • Uniquely identifying inconsistent data – Match rules calculate confidence levels – Near misses route to human review – Started simple and “learned” into more sophisticated logic • Choosing how to improve data – Rules determine what information is correct and how updates are done • Source specific overrides – Support sources needing complex processing without impacting the standard methods – iWay manages components focusing on specific problems • System observation is key – The ability to understand how the system is running is critical in confirming its value and keeping it running
  • 9. 9 Patients – The Heartbeat of PHM • Technology for Patients – Patient engagement – reaching out with technology to enrich patient experiences – Collaborative technology – Instant feedback and health support – Bringing their care network into their healthcare – All under observation – Learning through system analytics • At the center is data but action has greater value – Data about patients, care requirements, medical records, prescriptions, reference, reporting, usage – All interesting… – Look for ways to action from analytics and drive change in the population – Improve the focus of programs offered – Informed targeting to the population
  • 10. 10 Key Takeaways To Start • Commitment to vision – Focus on patient / market priority and relentlessly guard it – Actions over information – Invest; your future relies on it • Get it on the street – What you start with needs to make a difference early – Specialize in delivering tangible customer value – Start simple and “learn” into it • Always get an expert – Don’t let your staff do it alone – Select the right product and start ahead of the game – Get the right team
  • 11. 11 Success In 2015 and 2014 Vree Health Engineering delivered on 100% of its department objectives and software deliveries Our choice of partnering with Information Builder’s and the iWay product was key in our success Thank You!