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Capturing the value of NOW!
Mobile World Congress 2013
Barcelona | 25-28 February



Mobility Trends

Barcelona, February 2013

Lars Kamp




Copyright © 2013 Accenture. All Rights Reserved. Accenture, its logo, and High performance. Delivered. are trademarks of Accenture
Organizers.




Copyright © 2013 Accenture. All rights reserved.   2
Credits
Robin Murdoch
Lisa Maffucci
Philippe Bonneton
Sirish Davuluri
Taylor Gilbert




Copyright © 2013 Accenture. All rights reserved.   3
Agenda
Evolution of Computing Power
Cloud Stacks
Mobile platforms
Connected products
Apps




Copyright © 2013 Accenture. All rights reserved.   4
Computing Power




Copyright © 2013 Accenture. All rights reserved.                 5
Evolution of computing devices.
~1 major form factor innovation every decade.

      Mainframe
                               Mini
                             Computing
                                                     Client /
                                                     Server
                                                                      Desktop
                                                                      Internet
                                                                                    Cloud &
                                                                                     Mobile
                                                                                                    Connected
                                                                                                     Products        ?
         IBM 370               DEC VT180            IBM AT PC        IBM ThinkPad   iPhone & iPad    Intelligent
                                                                                                      Devices




                                                                                                                     ?
         Data                   Business               Process         Web Apps     Mobile Apps     Apps, Open
      Management               Logic Apps          Automation Apps                                  APIs & big
         Apps                                                                                          data



       1960’s                  1970’s               1980’s             1990’s         2000’s          2010’s         2020’s
 Computing




                      Institutional computing                             Mass market               Multi-device computing
    Era




                     One device for many users                       One device for one user        Many devices for one user



Images: Apple.com, Sony.com, IBM.com

Copyright © 2013 Accenture. All rights reserved.                                                                                6
The 4 pillars of computing.
                              Processing                                                  Network
                               $ / GFLOP*, 1961-2015       CAGR, 1961-2015                 $ / Mbps*, 1998-2015        CAGR, 1998-2015

                                                                     -34%                                                       -36%
Charts in Logarithmic Scale




                                  1961              1981          2001           2015          2000             2005   2010       2015




                              Storage                                                     Memory
                               $ / GB*, 1980-2015           CAGR, 1980-2015                $ / MB*, 1970-2015          CAGR, 1970-2015

                                                                         -39%                                                   -37%



                                   1980        1990        2000           2010     2015       1970              1985     2000       2015


Source: DrPeering.net, Matthew Komorowski, John McCallum
Complied and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                                                           7
“Moore’s Law” (1965): Processing
power doubling every ~18 months.
                                       Cramming more components onto
                                       integrated circuits.
                                       With unit cost falling as the number of components
                                       per circuit rises, by 1975 economics may dictate
                                       squeezing as many as 65,000 components on a
                                       single silicon chip


                                       By Gordon E. Moore
                                       Director, Research and Development Laboratories, Fairchild
                                       Semiconductor division of Fairchilde Camera and Instrument Corp.

                                       Electronics, Volume 38, Number 8, April 19, 1965




Copyright © 2013 Accenture. All rights reserved.                                                          8
Moore’s Law applied at Intel: Ever
smaller, faster chips, at less cost.
Evolution of Intel’s Processors,1971-2012

                                 4004                          286             Pentium     Pentium      Core i7
                                                                                             M




                                    1971                        1982             1993         2002         2012

Clock Speed                       108 KHz                      6 MHz            66 MHz      1.7 GHz       3.7 GHz
# of Transistors                    2,300                    134,000           3,100,000   55,000,000   995,000,000
~$ Price                              $60                       $125             $150         $275         $320
MIPS                                 0.07                         0.9             112        7,400        128,300

Price / MIPS                         $857                       $138             $1.3         $.04         $.002

Source: Intel, Images: anandtech.com, MIPS: Million Instructions per Second.
Copyright © 2013 Accenture. All rights reserved.                                                                    9
Moore’s Law applied at Apple: Ever
smaller, faster chips, at less cost.
Evolution of Apple’s Processors, 2010-2012
                                     A4               A5         A5X          A6        A6X




                                    March            March       March      September   October
                                    2010             2011        2012         2012       2012
Chip                             Cortex-A8          Cortex-A9   Cortex-A9    SWIFT      SWIFT
DMIPS/MHz                               2.0           2.5         2.5         3.5*       3.5*
Clock Speed                          1GHz            1GHz        1GHz        1.3GHz     1.4GHz
DMIPS/Core                            2,000          2,500       2,500        4,550      4,900

Total Cores                              1             2           2           2           2
Total DMIPS                          2,000            5,000      5,000        9,100      9,800

Source: ARM Company Website, Accenture analyisis.
Copyright © 2013 Accenture. All rights reserved.                                               10
US Asset Prices
Normalized, 2005 = 100


105


                                                     Computers and Peripheral Equipment
104



103

                                                  Transportation
                 Other                            Equipment
102              Equipment


                                       Industrial Equipment
101
      1970                                 1980                    1990   2000        2010

Source: BEA, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                          11
Enterprise IT Consumption
Annual Investment                                                  Nominal Annual
per Employee ($)                                                   Investment ($B)
 $3,500                                                                        $350


 $3,000                                                                        $300


 $2,500                                                                        $250


 $2,000                                                                        $200


 $1,500                                                                        $150


 $1,000                                                                        $100


    $500                                                                       $50


        $0                                                                     $0
              1970                            1980   1990   2000        2010
Source: BEA, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                      12
                                                                                     12
Software-to-hardware ratio
US IT Investment
Software-to-Hardware Ratio, 1969-2011
  4


3.5


  3


2.5


  2


1.5


  1


0.5
       1970                                1980    1990   2000   2011

Source: BEA, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                   13
Software-to-hardware ratio
US IT Investment
Software-to-Hardware Ratio, 1969-2011
  4
                                                  “Wintel”             “XaaS”
3.5


  3


2.5


  2


1.5


  1


0.5
       1970                                1980              1990   2000        2011

Source: BEA, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                  14
Cloud stacks




Copyright © 2013 Accenture. All rights reserved.   15
$B investments into the cloud.
Amazon                                                                                  Google




 Morrow, OR USA                                                                           The Dalles, OR USA

Apple                                                                                   Microsoft




 Maiden, NC USA                                                                          Dublin, Ireland

Copyright © 2013 Accenture. All rights reserved.   Images: datacenterknowledge.com, cleantechnica.com          16
Cloud, mobile driving up PP&E spend…
Amazon PP&E Spend                                         CAGR      Google PP&E Spend                                  CAGR
USD Millions, per year: ’09 -’12                          ‘09-’12   USD Millions, per year: ’09 -’12                   ‘09-’12
                                                   $3,735 116%                       $4,018
                                                                                                   $3,438     $3,273
                                                                                                                       60%

                                    $1,811

                     $979
                                                                        $810
    $373


    2009             2010            2011          2012                 2009          2010             2011   2012

Apple PP&E Spend                                                    Microsoft PP&E Spend
USD Millions, per year: ’09 -’12                                    USD Millions, per year: ’09 -’12

                                                   $8,295              $3,119
                                                            94%
                                                                                                   $2,355     $2,305
                                                                                     $1,977                            -10%
                                    $4,260

                   $2,005
   $1,144


    2009             2010            2011          2012                 2009          2010             2011   2012
Source: Company 10Ks, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                                          17
…followed by M&A.
Amazon M&A Spend                                           CAGR      Google M&A Spend                                    CAGR
USD Millions, per year: ’09 -’12                           ‘09-’12   USD Millions, per year: ’09 -’12                    ‘09-’12
                                                   $745    165%
                                     $705                                                                      $10,568 361%




                     $352


                                                                                                    $1,900
     $40                                                                              $1,067
                                                                         $108

     2009            2010            2011          2012                  2009          2010             2011    2012

Apple M&A Spend                                                      Microsoft M&A Spend
USD Millions, per year: ’09 -’12                                     USD Millions, per year: ’09 -’12

                     $638
                                                                                                               $10,112
                                                                                                                         127%


                                                   $350
                                     $244


                                                                         $868
      $0                                                                               $245             $71

     2009            2010            2011          2012                  2009          2010             2011    2012
Source: Company 10Ks, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                                            18
19




                                      Cloud Dev
                 Cloud Services Dev




                                       App Dev
                                      Marketplace
                                        Storage
                                        Search
                                       Mapping
                                        Comms
                                         Media
                                        Semi IP
                                      H/W Design
                                            OS
                                       Browser
                                       (3rd Py Device)
                                          Apps
                 Platforms Device
Logical stack.




                                       (3rd Py Device)




                                                         Copyright © 2013 Accenture. All rights reserved.
                                       Browser
                                          Apps
                                      TV Device
                                         Phone
                                         Tablet
                                            PC
Positioning at start of 2008.
                      Platforms                            Device                                                                           Cloud Services                                             Dev




                                                                            (3rd Py Device)


                                                                                              (3rd Py Device)




                                                                                                                                                                                         Marketplace
                                                                                                                     H/W Design




                                                                                                                                                                                                                 Cloud Dev
                                               TV Device




                                                                                                                                                            Mapping
                                                                  Browser




                                                                                                 Browser




                                                                                                                                                                                                       App Dev
                                                                                                                                                                               Storage
                                                                                                                                                    Comms
                                                                                                                                  Semi IP




                                                                                                                                                                      Search
                                       Phone
                              Tablet




                                                                                                                                            Media
                                                           Apps




                                                                                 Apps




                                                                                                                OS
                      PC




Source:: Corporate websites. Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                                                                                                                                 20
Positioning at start of 2010.
                      Platforms                            Device                                                                           Cloud Services                                             Dev




                                                                            (3rd Py Device)


                                                                                              (3rd Py Device)




                                                                                                                                                                                         Marketplace
                                                                                                                     H/W Design




                                                                                                                                                                                                                 Cloud Dev
                                               TV Device




                                                                                                                                                            Mapping
                                                                  Browser




                                                                                                 Browser




                                                                                                                                                                                                       App Dev
                                                                                                                                                                               Storage
                                                                                                                                                    Comms
                                                                                                                                  Semi IP




                                                                                                                                                                      Search
                                       Phone
                              Tablet




                                                                                                                                            Media
                                                           Apps




                                                                                 Apps




                                                                                                                OS
                      PC




Source:: Corporate websites. Compiled and analyzed by Accenture.
Copyright © 2013 Accenture. All rights reserved.                                                                                                                                                                 21
Today: Vertical integration.
                     Platforms                            Device                                                                           Cloud Services                                             Dev




                                                                           (3rd Py Device)


                                                                                             (3rd Py Device)




                                                                                                                                                                                        Marketplace
                                                                                                                    H/W Design




                                                                                                                                                                                                                Cloud Dev
                                              TV Device




                                                                                                                                                           Mapping
                                                                 Browser




                                                                                                Browser




                                                                                                                                                                                                      App Dev
                                                                                                                                                                              Storage
                                                                                                                                                   Comms
                                                                                                                                 Semi IP




                                                                                                                                                                     Search
                                      Phone
                             Tablet




                                                                                                                                           Media
                                                          Apps




                                                                                Apps




                                                                                                               OS
                      PC




Source:: Corporate websites. Compiled and analyzed by Accenture.
Copyright © 2013 Accenture. All rights reserved.                                                                                                                                                                22
Cloud-to-mobile instrumentation.

                                                   Cloud                         Device



 Yesterday
                                                               HTTP
                                                            (custom libraries)




 Today
                                                            SDKs, APIs
                                                           Open Source

Images: Samsung, Accenture analysis.
Copyright © 2013 Accenture. All rights reserved.                                          23
Backend-as-a-Service.




Images: Samsung, Accenture analysis.
Copyright © 2013 Accenture. All rights reserved.   24
Commerce w/o a single line of code.
Urban Airship Pass Builder for Apple Passbook




Images: Urban Airship.
Copyright © 2013 Accenture. All rights reserved.   25
Real-time performance monitoring.
Crittercism visualization of app usage data.




Images: Techcrunch.
Copyright © 2013 Accenture. All rights reserved.   26
Cloud efficiency: development
                                                                                                Users to
                                           Users                                   Engineers    Engineers


                                               1,139M                                  ~11.5K    98K




                                              901M                                     ~900      1M




                                                  90M                                  6         15M


Source: Corporate websites, Accenture estimates. Directional estimates for mid 2012.
Copyright © 2013 Accenture All rights reserved.                                                             27
Amazon AWS S3 traffic.
S3 Pricing vs. Objects Stored
2007-2012, USD Millions
Amazon S3 pricing                                                     Number of objects in S3
($/GB/Month)                                                                        (Billions)
  $0.16                                                                                  1,400
               $0.15                                                            12.3B
  $0.15                                                                                  1,200

  $0.14
                                                                                         1,000
  $0.13
                                                                                         800
  $0.12
                                                                                         600
  $0.11
                                                                                         400
  $0.10

  $0.09                                                                                  200
                                                                              $0.09
              14.0B
  $0.08                                                                                   0
       2007                         2008                2009   2010    2011           2012

Source: Amazon AWS Blog, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                 28
Amazon AWS revenue.
 Amazon “Other” Revenue, Includes AWS
 2006-2012, USD Millions
$2,500                                                                                                 2351

                                                                                                           DB as a
$2,000                                                                                                     Service


$1,500                                                                                      1431
                                                                                                   Platform as a
                                                                                                      Service
$1,000
                                                                                     827

                                                                           550
 $500
                                                        449
                   264                  327                                 Storage as a
                                                                              Service
                          Computing as a
     $0                   Service
                  2006                 2007            2008                2009      2010   2011        2012

 Source: Amazon 10K, Compiled and analyzed by Accenture; “Other” includes AWS
 Copyright © 2013 Accenture. All rights reserved.                                                              29
Amazon stack.


Apps


Devices


Cloud
Services


Platforms


Copyright © 2013 Accenture. All rights reserved.   30
The efficiency of Amazon’s stack.

                        Revenue ($B)                                Employees (K) Annual Revenue
                        TTM 2013                                    Dec 2012        per Employee



                                                    60                  52            ~$1,200K




                                                   50                           167    ~$300K


Source: SEC Filings, Accenture analysis. All numbers are rounded.
Copyright © 2013 Accenture. All rights reserved.                                               31
Mobile Platforms




Copyright © 2013 Accenture. All rights reserved.   32
Android
History of Android


                July 2005                             Oct 2008        Apr 2009
             Android acquired                       Android Market     Android
               by Google                             announced.         SDK
                                                        “G1”          released


   2003        2005                 2007            2008    2009                          2010            2011          2012




                                                           … C           D         E       F        G        H      I          J …
Sept 2003                     Nov 2007                        April     Sept      Oct       May    Dec       Mar    Oct    H1
Android                      OHA founded.                     2009      2009     2009      2010    2010     2011   2011   2012
incorporated.                 “Android”                     Cupcake     Donut    Éclair    FroYo   GiBr     HoCo    IC     JB
                               platform                       v1.5      v1.6     v2.0       v2.2   v2.3     v3.0   v4.0   V4.1
“Astro” & “Bender”             unveiled.                                                                                  V4.2




 Copyright © 2013 Accenture. All rights reserved.                                                                              33
…with rapid ecosystem adoption.
 One OEM and SemiCo at a time


 Android
 Release                  E                    F                G               H                I                 J              K
                      Oct 2009            May 2010        Dec 2010         Mar 2011           Oct 2011          H1 2012         Jan 2013
                       Éclair              FroYo            GiBr            HoCo              IceCrm               JB             KLP
                        v2.0                v2.2            v2.3             v3.0               v4.0            V4.1/V4.2         V5.0




 “Hero”
 Device
                        HTC          Samsung         Motorola          HTC          Samsung          Motorola     Samsung         Asus
                       Dream         Behold II        Droid          Nexus One      Nexus S           Xoom       Galaxy Nexus    Nexus 7




 Chip
                    Qualcomm          Qualcomm        TI OMAP        Qualcomm       Intrinsity      NVIDIA         TI OMAP       NVIDIA
                    MSM7201A          MSM7201A          3430         QSD8250        S5PC110       Tegra 2 250         4460       Tegra 3
                     528MHz            528MHz         600 MHz         998MHz        1,000MH        1,000MHz        1,200MHz     1,500MHz
                                                                                         z


Copyright © 2013 Accenture. All rights reserved.                                                                                           34
Android code base.
From 4.1M to 15.2 lines of code in 3 years
  25



  20



  15
                                                                                           Lines of Code


  10



    5
                                                                                             Comments

                                                                                                 Blanks
    0
    Jan '09            Jul '09           Jan '10   Jul '10   Jan '11   Jul '11   Jan '12      Jul '12
Source: Ohloh.net, Accenture analysis
Copyright © 2013 Accenture. All rights reserved.                                                           35
… activating ~1.65M devices per day.




                                                                                                                                                          1650
                                                                                                                                                  1500
                                                                                                                                           1420
                                                                                                                                    1300
                                                                                                                             1100
                                                                                                                      1000
                                                                                                                900
                                                                                                          880
                                                                                                    870
                                                                                        850
                                                                                              850
                                                                                  730
                                                                            700
                                                                      675
                                                                650
                                                         625
                                                   600
                                             550
                                      500
                                400
                         375
                  350
           325
    300




Source: Google, estimates. Compiled an analyzed by Accenture.
Copyright © 2013 Accenture. All rights reserved.                                                                                                     36
Global Internet Traffic, 2008 - 2012
Desktop vs. Mobile
                                                                                     CAGR
                                                                                 ’08 Q4-’12 Q4
     100%
                    1%                                    Mobile               12%   112%


       95%



       90%

                    99%                                   Desktop              88%        -3%
       85%



       80%



       75%
         2008 Q4                          2009 Q4          2010 Q4   2011 Q4    2012 Q4
Source: StatCounter; Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                            37
India Internet Traffic, 2008 – 2012
Desktop vs. Mobile
100%           98%

 90%

 80%
                                                                                             CAGR
 70%                                                                                    ’08Q4-’12Q4
 60%
                                                                               53% Mobile     125%
 50%

 40%
                                                                               47% Desktop -17%

 30%

 20%

 10%
               2%
   0%
     2008 Q4                        2009 Q4               2010 Q4   2011 Q4   2012 Q4

Source: StatCounter; Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                               38
Android running on more than “just”
smartphones and tablets.


                     HTC Dream                                 Favi Pico                          Samsung                          Lenovo K91      Panasonic
                    Mobile Phone                               Projector                         Refrigerator                       Smart TV      Rice Cooker


             2008                            2009                           2010                            2011                           2012    2013




                                                               Samsung                       Parrot Asteroid                        Sony            Galaxy
                                                              Galaxy Tab                       Car Stereo                         SmartWatch        Camera




Images: android.com, samsung.com, parrot.com, favientertainment.com, touchrevolution.com, sony.com, htc.com, CES.com,
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative
Commons 3.0 Attribution License.
Copyright © 2013 Accenture. All rights reserved.                                                                                                                39
Cloud-to-mobile delivered.
                         “The Kindle is a service, not a device. ‘Amazon’s iTunes’ is made to
                         acquire customers and build up an ecosystem. We want to make money
                         when customers use our device, not when they buy it.”
                         Jeff Bezos, Amazon CEO



                                                   November 2011
                                                   Cost to build:                  $210
                                                   Selling Price:                  $199




Source: iSuppli
Copyright © 2013 Accenture. All rights reserved.                                                40
Amazon digital vs. physical sales.

                                                   Amazon Press Event
                                                       September 2012




                                                                        Amazon Kindle   Kindle Fire
                                                                          released       released
                                                                           Nov. 2007     Nov. 2011




Source: The Verge, Amazon Press Event
Copyright © 2013 Accenture. All rights reserved.                                                      41
Kindle #1 in Terms of Growth in 2013
      Growth in Tablet Share Post Holiday Season
      %, January 2013



                                                                  Kindle Fire                        3.03%


                                                         Samsung Galaxy                      1.38%


                                                           Google Nexus                  0.92%


                                                   Microsoft Surface                 0.17%


                                                                         -0.02%   BlackBerry Playbook

-7.14%                                                                            iPad
-8%                      -6%                       -4%             -2%          0%            2%        4%
      Source: techfever.net, Compiled and analyzed by Accenture
      Copyright © 2013 Accenture. All rights reserved.                                                       42
Amazon vs. NASDAQ Composite
1 year 2012 - 2013
150                                                               Amazon 144


140


130


120


110

                                                                  NASDAQ 117
100                                                              Composite

90


80
 1/3/2012                                                              1/3/2013
Source: finance.google.com, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                           43
Amazon vs. NASDAQ Composite
2 years 2011 - 2013
150

                                                                             Amazon 138
140


130


120


110


100
                                                                             NASDAQ 108
                                                                            Composite
90


80
 1/3/2011                                                        1/3/2012         1/3/2013
Source: finance.google.com, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                      44
Amazon vs. NASDAQ Composite
5 years 2008 - 2013
290                                                                                      Amazon 271



240




190




140




90                                                                                  NASDAQ 119
                                                                                   Composite


40
1/3/2008                      1/3/2009                  1/3/2010   1/3/2011   1/3/2012         1/3/2013
Source: finance.google.com, Compiled and analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                  45
Hardware
& Accesories
Copyright © 2013 Accenture. All rights reserved.   46
“User-to-device” ratio.
               1 Device, 4 Users                                                   1 User, 4 Devices




Source: Images: press.xbox360.com, screenshot of Apple iOS6 “Bluetooth” screen .
Copyright © 2013 Accenture. All rights reserved.                                                       47
Images: 02/15/2013 screenshot of store.apple.com/us/browse/home/shop_ipad/ipad_accessories/app_enabled
Copyright © 2013 Accenture. All rights reserved.                                                         48
Interface and sensor technology.
Interface Trends                                                        Sensor Trends
Wired




                                                         Proprietary
           USB            Mini-HDMI         Audio Port                 Sensor Component Cost
                                                         Connectors                               Legend:      2015    2011
                                                                       2011-2015, USD
                                                                                                $1.80
                                                                                    $1.50
Wireless




                                                                                               -33%         $1.20     $1.25
                                                                          $1.00     -33%
                                                                                                                      -44%
                                                                                                            -17%
           NFC            Bluetooth         Wi-Fi          ANT+            -15%
                                                                                                $1.20
                                                                          $0.85     $1.00                   $1.00
                                                                                                                      $0.70


                                                                          Temp     Acceler-    Camera        Mic      GPS
Thin Air




                                                                                   ometer




Copyright © 2013 Accenture. All rights reserved.                                                                              49
Connected product components.
                                                      UI &        Cloud-to-   Big Data/
     Hardware                               OS
                                                   Applications    device     Metering




Copyright © 2013 Accenture. All rights reserved.                                          50
Radically different lifecycles.
                                                      UI &        Cloud-to-   Big Data/
     Hardware                               OS
                                                   Applications    device     Metering




       1-2                         6-12   2-6                      4-12        4-12
      years                       months months                   weeks       weeks




Copyright © 2013 Accenture. All rights reserved.                                          51
The Nest Thermostat.
                                                      UI &                        Big Data/
     Hardware                              OS                     Cloud Service
                                                   Applications                   Metering




Images: Nest.com/about, aws.amazon.com
Copyright © 2013 Accenture. All rights reserved.                                              52
Looks easy, right?




Images: Nest.com/about,
Copyright © 2013 Accenture. All rights reserved.   53
Highly complex product lifecycle.




                                                       1.1.3

                                                       1.0.1




                                                                                                    2.1.0




                                                                                                                               3.0.0
                                     1.0.1
                                              1.1.0


                                                       1.1.1




                                                                                                    2.1.3




                                                                                                                               3.0.0
                                                                                                                               3.0.1
                                                                                         2.0
                                                                                         2.0
   Mobile
     App




                                                                                                                                                       INTERNAL
                                                               1.1.1
                                                                       1.1.2
                                                                               1.1.3




                                                                                                                       2.1.3




                                                                                                                               3.0.1
                                                                                                                               3.0.2

                                                                                                                                       3.0.3


                                                                                                                                               3.0.4
                                                                                                                                               3.0.5
                                       1.01
                                               1.02

                                                        1.04

                                                               1.06




                                                                                       1.2
                                                                                             2.0

                                                                                                    2.1




                                                                                                                               3.0
     Firm-
                               1

     ware

                        Diamond 1.10                  Diamond 1.12                                          Display 2.6
     Hard-
     ware


  Android                                             4.0                                                        4.1                   4.2
   release




                                                                                                                                                       EXTERNAL
       iOS                       5            5.0.1                            5.1                 5.1.1                       6
   release


3rd Party API
     releases



                                      Q4’11                      Q1’12                             Q2’12               Q3’12       Q4’12
   Copyright © 2013 Accenture. All rights reserved.
                                                                                                                                                            54
3rd Party APIs
Nike+ Fuelband iOS app launch sequence

                                                        1
                                                        2

                                                        3


                                                        4




                              1                    Third-party app crash tracking API


                              2                    Nike+ user metric tracking API


                              3                    Nike.com app content API


                              4                    Youtube video content




Images: youtube.com, nike.com, crittercism.com
                                                                                        55
Copyright © 2013 Accenture. All rights reserved.
Pervasiveness of APIs.
API Calls Found in the 2012 Top 10 iOS Apps (Free, Paid, Top Grossing)


                                                                                    CRM/
  Analytics             Debugging             Ad networks   Cloud   Social SDK                   Other
                                                                                 notifications




Copyright © 2013 Accenture. All rights reserved.                                                     56
Consumers not easy to please.




                                                   N/A




Copyright © 2013 Accenture. All rights reserved.         57
Apps




Copyright © 2013 Accenture. All rights reserved.   58
eBay’s evolution
 Then…                                             Now…                 Tomorrow
          eBay Website                             eBay & PayPal Apps       X.Commerce
                                                                              Platform




                                                                         X.Commerce Platform




        From Internet,                               To mobile and        To Platform-as-a-
           Auction                                       apps                  Service




Copyright © 2013 Accenture. All rights reserved.                                               59
In 2012…
Mobile commerce volume grew                               more than 120% to $13B to
account for 19% of all of eBay’s Marketplaces revenue

eBay’s suite of mobile applications attracted 4M                                   new users with a revenue
per user of $325K
eBay celebrated their 100                          millionth app downloaded in September

eBay’s mobile apps were available in 190                                 countries in 8 languages

The number of dollars spent                          every second through mobile purchases was
$275 in July

The number of new                       listings added via eBay mobile per week was 1.9M
Source: eBay SEC Filings and earnings calls; GMV: Gross Merchandise Value; TPV: Total Payment Volume
Copyright © 2013 Accenture. All rights reserved.                                                              60
PayPal
In 2012…

PayPal processed       $14B in mobile transactions, exceeding their
growth expectations by $4B and growing 250% since 2011


PayPal processed    692 mobile transactions between October and
December with 5,223 payments happening every minute


PayPal grew to have 123M active accounts. More accounts were accep-ted
in the last three months of FY12 than an entire quarter in the past 8 years


PayPal signed a deal with Discover that will enable 7M brick and mortar stores in the
US to        accept PayPal as a form of payment in 2013


Source: eBay SEC Filings and earnings calls,
Copyright © 2013 Accenture. All rights reserved.                                        61
eBay restructuring for mobile.


     Anti-fraud                   Barcode-scanning             Mobile, location          Mobile, social       PayPal SDK
     January 2008                 mobile app                   app                       app                  July 2012
                                  June 2010                    April 2011                April 2012




      2008                        2009                  2010                 2011                 2012               2013




 Payment technology                       Mobile app developer              Mobile payments              Mobile payments
 December 2008                            December 2010                     April 2011                   July 2011




Source: Crunchbase, Compiled an analyzed by Accenture
Copyright © 2013 Accenture. All rights reserved.                                                                            62
Platform model.
             From point-to-point                   … to a reusable model through
                integration…                              exposure of APIs


  Merchants                         Capabilities   Merchants           Capabilities
         …


                                              …



                                                      …


                                                                           …
Copyright © 2013 Accenture. All rights reserved.                                      63
Growth driven by mobile.
                      “Mobile continues to rewrite the commerce playbook, and we continue to
                      be a mobile commerce and payment leader.”
                      – John Donahoe, eBay, CEO, January 2013

eBay Marketplaces GMV                                                           PayPal TPV
USD Billions, per year: ’09 -’12                                   CAGR         USD Billions, per year: ’09 - ‘12                            CAGR
                                                                  ’09 -’12                                                                  ’09 -’12

 $48            $54            $60            $68 = 100% 12%                      $72           $92          $119          $145 = 100%       26%
   1              2              5                                                  0             1             4           14    Mobile
                                                   13   Mobile    165%                                                                      312%



  48             52                                                                71            91            115
                                55                                                                                         131    Desktop        22%
                                                   55   Desktop     5%




 2009           2010           2011           2012                               2009           2010          2011         2012
                                                        Mobile Share                                                              Mobile Share
1.4%            4%              8%            19%                                 >1%            >1%            3%         10%
                                                        of GMV                                                                    of TPV
Source: eBay SEC Filings and earnings calls, Accenture analysis; GMV: Gross Merchandise Value; TPV: Total Payment Volume
Copyright © 2013 Accenture. All rights reserved.                                                                                            64
eBay vs. NASDAQ Composite
5 years 2008 - 2013
170
                                                                                    Ebay 160


150


130


110

                                                                                NASDAQ
 90                                                                            Composite 119


 70


 50


 30
1/3/2008                      1/3/2009             1/3/2010   1/3/2011   1/3/2012       1/3/2013
Source: finance.google.com
Copyright © 2013 Accenture. All rights reserved.                                           65
eBay vs. NASDAQ Composite
2 years: 2011 - 2013
160
                                                                  Ebay 156


150


140


130


120
                                                               NASDAQ
                                                              Composite 130
110


100


 90


 80
 1/3/2011                                          1/3/2012          1/3/2013
Source: finance.google.com
Copyright © 2013 Accenture. All rights reserved.                         66
eBay vs. NASDAQ Composite
1 year: 2012 - 2013
180
                                                                     Ebay 167
170

160

150

140

130                                                               NASDAQ
                                                                 Composite 117
120

110

100

 90

 80
 1/3/2012                                                               1/3/2013
Source: finance.google.com, Compiled and analyzed by Accenture
Copyright © 2013 Accenture All rights reserved.                             67
Disruption




Copyright © 2013 Accenture. All rights reserved.   68
Thank you!



Copyright © 2013 Accenture. All rights reserved.   69
Rights to trademarks referenced herein, other than
Accenture trademarks, belong to their respective
owners. We disclaim proprietary interest in the marks
and names of others."

Copyright © 2013 Accenture. All rights reserved.        70

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Accenture - Bubble over Barcelona 2013 MWC - Mobility Trends

  • 1. Capturing the value of NOW! Mobile World Congress 2013 Barcelona | 25-28 February Mobility Trends Barcelona, February 2013 Lars Kamp Copyright © 2013 Accenture. All Rights Reserved. Accenture, its logo, and High performance. Delivered. are trademarks of Accenture
  • 2. Organizers. Copyright © 2013 Accenture. All rights reserved. 2
  • 3. Credits Robin Murdoch Lisa Maffucci Philippe Bonneton Sirish Davuluri Taylor Gilbert Copyright © 2013 Accenture. All rights reserved. 3
  • 4. Agenda Evolution of Computing Power Cloud Stacks Mobile platforms Connected products Apps Copyright © 2013 Accenture. All rights reserved. 4
  • 5. Computing Power Copyright © 2013 Accenture. All rights reserved. 5
  • 6. Evolution of computing devices. ~1 major form factor innovation every decade. Mainframe Mini Computing Client / Server Desktop Internet Cloud & Mobile Connected Products ? IBM 370 DEC VT180 IBM AT PC IBM ThinkPad iPhone & iPad Intelligent Devices ? Data Business Process Web Apps Mobile Apps Apps, Open Management Logic Apps Automation Apps APIs & big Apps data 1960’s 1970’s 1980’s 1990’s 2000’s 2010’s 2020’s Computing Institutional computing Mass market Multi-device computing Era One device for many users One device for one user Many devices for one user Images: Apple.com, Sony.com, IBM.com Copyright © 2013 Accenture. All rights reserved. 6
  • 7. The 4 pillars of computing. Processing Network $ / GFLOP*, 1961-2015 CAGR, 1961-2015 $ / Mbps*, 1998-2015 CAGR, 1998-2015 -34% -36% Charts in Logarithmic Scale 1961 1981 2001 2015 2000 2005 2010 2015 Storage Memory $ / GB*, 1980-2015 CAGR, 1980-2015 $ / MB*, 1970-2015 CAGR, 1970-2015 -39% -37% 1980 1990 2000 2010 2015 1970 1985 2000 2015 Source: DrPeering.net, Matthew Komorowski, John McCallum Complied and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 7
  • 8. “Moore’s Law” (1965): Processing power doubling every ~18 months. Cramming more components onto integrated circuits. With unit cost falling as the number of components per circuit rises, by 1975 economics may dictate squeezing as many as 65,000 components on a single silicon chip By Gordon E. Moore Director, Research and Development Laboratories, Fairchild Semiconductor division of Fairchilde Camera and Instrument Corp. Electronics, Volume 38, Number 8, April 19, 1965 Copyright © 2013 Accenture. All rights reserved. 8
  • 9. Moore’s Law applied at Intel: Ever smaller, faster chips, at less cost. Evolution of Intel’s Processors,1971-2012 4004 286 Pentium Pentium Core i7 M 1971 1982 1993 2002 2012 Clock Speed 108 KHz 6 MHz 66 MHz 1.7 GHz 3.7 GHz # of Transistors 2,300 134,000 3,100,000 55,000,000 995,000,000 ~$ Price $60 $125 $150 $275 $320 MIPS 0.07 0.9 112 7,400 128,300 Price / MIPS $857 $138 $1.3 $.04 $.002 Source: Intel, Images: anandtech.com, MIPS: Million Instructions per Second. Copyright © 2013 Accenture. All rights reserved. 9
  • 10. Moore’s Law applied at Apple: Ever smaller, faster chips, at less cost. Evolution of Apple’s Processors, 2010-2012 A4 A5 A5X A6 A6X March March March September October 2010 2011 2012 2012 2012 Chip Cortex-A8 Cortex-A9 Cortex-A9 SWIFT SWIFT DMIPS/MHz 2.0 2.5 2.5 3.5* 3.5* Clock Speed 1GHz 1GHz 1GHz 1.3GHz 1.4GHz DMIPS/Core 2,000 2,500 2,500 4,550 4,900 Total Cores 1 2 2 2 2 Total DMIPS 2,000 5,000 5,000 9,100 9,800 Source: ARM Company Website, Accenture analyisis. Copyright © 2013 Accenture. All rights reserved. 10
  • 11. US Asset Prices Normalized, 2005 = 100 105 Computers and Peripheral Equipment 104 103 Transportation Other Equipment 102 Equipment Industrial Equipment 101 1970 1980 1990 2000 2010 Source: BEA, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 11
  • 12. Enterprise IT Consumption Annual Investment Nominal Annual per Employee ($) Investment ($B) $3,500 $350 $3,000 $300 $2,500 $250 $2,000 $200 $1,500 $150 $1,000 $100 $500 $50 $0 $0 1970 1980 1990 2000 2010 Source: BEA, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 12 12
  • 13. Software-to-hardware ratio US IT Investment Software-to-Hardware Ratio, 1969-2011 4 3.5 3 2.5 2 1.5 1 0.5 1970 1980 1990 2000 2011 Source: BEA, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 13
  • 14. Software-to-hardware ratio US IT Investment Software-to-Hardware Ratio, 1969-2011 4 “Wintel” “XaaS” 3.5 3 2.5 2 1.5 1 0.5 1970 1980 1990 2000 2011 Source: BEA, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 14
  • 15. Cloud stacks Copyright © 2013 Accenture. All rights reserved. 15
  • 16. $B investments into the cloud. Amazon Google Morrow, OR USA The Dalles, OR USA Apple Microsoft Maiden, NC USA Dublin, Ireland Copyright © 2013 Accenture. All rights reserved. Images: datacenterknowledge.com, cleantechnica.com 16
  • 17. Cloud, mobile driving up PP&E spend… Amazon PP&E Spend CAGR Google PP&E Spend CAGR USD Millions, per year: ’09 -’12 ‘09-’12 USD Millions, per year: ’09 -’12 ‘09-’12 $3,735 116% $4,018 $3,438 $3,273 60% $1,811 $979 $810 $373 2009 2010 2011 2012 2009 2010 2011 2012 Apple PP&E Spend Microsoft PP&E Spend USD Millions, per year: ’09 -’12 USD Millions, per year: ’09 -’12 $8,295 $3,119 94% $2,355 $2,305 $1,977 -10% $4,260 $2,005 $1,144 2009 2010 2011 2012 2009 2010 2011 2012 Source: Company 10Ks, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 17
  • 18. …followed by M&A. Amazon M&A Spend CAGR Google M&A Spend CAGR USD Millions, per year: ’09 -’12 ‘09-’12 USD Millions, per year: ’09 -’12 ‘09-’12 $745 165% $705 $10,568 361% $352 $1,900 $40 $1,067 $108 2009 2010 2011 2012 2009 2010 2011 2012 Apple M&A Spend Microsoft M&A Spend USD Millions, per year: ’09 -’12 USD Millions, per year: ’09 -’12 $638 $10,112 127% $350 $244 $868 $0 $245 $71 2009 2010 2011 2012 2009 2010 2011 2012 Source: Company 10Ks, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 18
  • 19. 19 Cloud Dev Cloud Services Dev App Dev Marketplace Storage Search Mapping Comms Media Semi IP H/W Design OS Browser (3rd Py Device) Apps Platforms Device Logical stack. (3rd Py Device) Copyright © 2013 Accenture. All rights reserved. Browser Apps TV Device Phone Tablet PC
  • 20. Positioning at start of 2008. Platforms Device Cloud Services Dev (3rd Py Device) (3rd Py Device) Marketplace H/W Design Cloud Dev TV Device Mapping Browser Browser App Dev Storage Comms Semi IP Search Phone Tablet Media Apps Apps OS PC Source:: Corporate websites. Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 20
  • 21. Positioning at start of 2010. Platforms Device Cloud Services Dev (3rd Py Device) (3rd Py Device) Marketplace H/W Design Cloud Dev TV Device Mapping Browser Browser App Dev Storage Comms Semi IP Search Phone Tablet Media Apps Apps OS PC Source:: Corporate websites. Compiled and analyzed by Accenture. Copyright © 2013 Accenture. All rights reserved. 21
  • 22. Today: Vertical integration. Platforms Device Cloud Services Dev (3rd Py Device) (3rd Py Device) Marketplace H/W Design Cloud Dev TV Device Mapping Browser Browser App Dev Storage Comms Semi IP Search Phone Tablet Media Apps Apps OS PC Source:: Corporate websites. Compiled and analyzed by Accenture. Copyright © 2013 Accenture. All rights reserved. 22
  • 23. Cloud-to-mobile instrumentation. Cloud Device Yesterday HTTP (custom libraries) Today SDKs, APIs Open Source Images: Samsung, Accenture analysis. Copyright © 2013 Accenture. All rights reserved. 23
  • 24. Backend-as-a-Service. Images: Samsung, Accenture analysis. Copyright © 2013 Accenture. All rights reserved. 24
  • 25. Commerce w/o a single line of code. Urban Airship Pass Builder for Apple Passbook Images: Urban Airship. Copyright © 2013 Accenture. All rights reserved. 25
  • 26. Real-time performance monitoring. Crittercism visualization of app usage data. Images: Techcrunch. Copyright © 2013 Accenture. All rights reserved. 26
  • 27. Cloud efficiency: development Users to Users Engineers Engineers 1,139M ~11.5K 98K 901M ~900 1M 90M 6 15M Source: Corporate websites, Accenture estimates. Directional estimates for mid 2012. Copyright © 2013 Accenture All rights reserved. 27
  • 28. Amazon AWS S3 traffic. S3 Pricing vs. Objects Stored 2007-2012, USD Millions Amazon S3 pricing Number of objects in S3 ($/GB/Month) (Billions) $0.16 1,400 $0.15 12.3B $0.15 1,200 $0.14 1,000 $0.13 800 $0.12 600 $0.11 400 $0.10 $0.09 200 $0.09 14.0B $0.08 0 2007 2008 2009 2010 2011 2012 Source: Amazon AWS Blog, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 28
  • 29. Amazon AWS revenue. Amazon “Other” Revenue, Includes AWS 2006-2012, USD Millions $2,500 2351 DB as a $2,000 Service $1,500 1431 Platform as a Service $1,000 827 550 $500 449 264 327 Storage as a Service Computing as a $0 Service 2006 2007 2008 2009 2010 2011 2012 Source: Amazon 10K, Compiled and analyzed by Accenture; “Other” includes AWS Copyright © 2013 Accenture. All rights reserved. 29
  • 30. Amazon stack. Apps Devices Cloud Services Platforms Copyright © 2013 Accenture. All rights reserved. 30
  • 31. The efficiency of Amazon’s stack. Revenue ($B) Employees (K) Annual Revenue TTM 2013 Dec 2012 per Employee 60 52 ~$1,200K 50 167 ~$300K Source: SEC Filings, Accenture analysis. All numbers are rounded. Copyright © 2013 Accenture. All rights reserved. 31
  • 32. Mobile Platforms Copyright © 2013 Accenture. All rights reserved. 32
  • 33. Android History of Android July 2005 Oct 2008 Apr 2009 Android acquired Android Market Android by Google announced. SDK “G1” released 2003 2005 2007 2008 2009 2010 2011 2012 … C D E F G H I J … Sept 2003 Nov 2007 April Sept Oct May Dec Mar Oct H1 Android OHA founded. 2009 2009 2009 2010 2010 2011 2011 2012 incorporated. “Android” Cupcake Donut Éclair FroYo GiBr HoCo IC JB platform v1.5 v1.6 v2.0 v2.2 v2.3 v3.0 v4.0 V4.1 “Astro” & “Bender” unveiled. V4.2 Copyright © 2013 Accenture. All rights reserved. 33
  • 34. …with rapid ecosystem adoption. One OEM and SemiCo at a time Android Release E F G H I J K Oct 2009 May 2010 Dec 2010 Mar 2011 Oct 2011 H1 2012 Jan 2013 Éclair FroYo GiBr HoCo IceCrm JB KLP v2.0 v2.2 v2.3 v3.0 v4.0 V4.1/V4.2 V5.0 “Hero” Device HTC Samsung Motorola HTC Samsung Motorola Samsung Asus Dream Behold II Droid Nexus One Nexus S Xoom Galaxy Nexus Nexus 7 Chip Qualcomm Qualcomm TI OMAP Qualcomm Intrinsity NVIDIA TI OMAP NVIDIA MSM7201A MSM7201A 3430 QSD8250 S5PC110 Tegra 2 250 4460 Tegra 3 528MHz 528MHz 600 MHz 998MHz 1,000MH 1,000MHz 1,200MHz 1,500MHz z Copyright © 2013 Accenture. All rights reserved. 34
  • 35. Android code base. From 4.1M to 15.2 lines of code in 3 years 25 20 15 Lines of Code 10 5 Comments Blanks 0 Jan '09 Jul '09 Jan '10 Jul '10 Jan '11 Jul '11 Jan '12 Jul '12 Source: Ohloh.net, Accenture analysis Copyright © 2013 Accenture. All rights reserved. 35
  • 36. … activating ~1.65M devices per day. 1650 1500 1420 1300 1100 1000 900 880 870 850 850 730 700 675 650 625 600 550 500 400 375 350 325 300 Source: Google, estimates. Compiled an analyzed by Accenture. Copyright © 2013 Accenture. All rights reserved. 36
  • 37. Global Internet Traffic, 2008 - 2012 Desktop vs. Mobile CAGR ’08 Q4-’12 Q4 100% 1% Mobile 12% 112% 95% 90% 99% Desktop 88% -3% 85% 80% 75% 2008 Q4 2009 Q4 2010 Q4 2011 Q4 2012 Q4 Source: StatCounter; Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 37
  • 38. India Internet Traffic, 2008 – 2012 Desktop vs. Mobile 100% 98% 90% 80% CAGR 70% ’08Q4-’12Q4 60% 53% Mobile 125% 50% 40% 47% Desktop -17% 30% 20% 10% 2% 0% 2008 Q4 2009 Q4 2010 Q4 2011 Q4 2012 Q4 Source: StatCounter; Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 38
  • 39. Android running on more than “just” smartphones and tablets. HTC Dream Favi Pico Samsung Lenovo K91 Panasonic Mobile Phone Projector Refrigerator Smart TV Rice Cooker 2008 2009 2010 2011 2012 2013 Samsung Parrot Asteroid Sony Galaxy Galaxy Tab Car Stereo SmartWatch Camera Images: android.com, samsung.com, parrot.com, favientertainment.com, touchrevolution.com, sony.com, htc.com, CES.com, The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Copyright © 2013 Accenture. All rights reserved. 39
  • 40. Cloud-to-mobile delivered. “The Kindle is a service, not a device. ‘Amazon’s iTunes’ is made to acquire customers and build up an ecosystem. We want to make money when customers use our device, not when they buy it.” Jeff Bezos, Amazon CEO November 2011 Cost to build: $210 Selling Price: $199 Source: iSuppli Copyright © 2013 Accenture. All rights reserved. 40
  • 41. Amazon digital vs. physical sales. Amazon Press Event September 2012 Amazon Kindle Kindle Fire released released Nov. 2007 Nov. 2011 Source: The Verge, Amazon Press Event Copyright © 2013 Accenture. All rights reserved. 41
  • 42. Kindle #1 in Terms of Growth in 2013 Growth in Tablet Share Post Holiday Season %, January 2013 Kindle Fire 3.03% Samsung Galaxy 1.38% Google Nexus 0.92% Microsoft Surface 0.17% -0.02% BlackBerry Playbook -7.14% iPad -8% -6% -4% -2% 0% 2% 4% Source: techfever.net, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 42
  • 43. Amazon vs. NASDAQ Composite 1 year 2012 - 2013 150 Amazon 144 140 130 120 110 NASDAQ 117 100 Composite 90 80 1/3/2012 1/3/2013 Source: finance.google.com, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 43
  • 44. Amazon vs. NASDAQ Composite 2 years 2011 - 2013 150 Amazon 138 140 130 120 110 100 NASDAQ 108 Composite 90 80 1/3/2011 1/3/2012 1/3/2013 Source: finance.google.com, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 44
  • 45. Amazon vs. NASDAQ Composite 5 years 2008 - 2013 290 Amazon 271 240 190 140 90 NASDAQ 119 Composite 40 1/3/2008 1/3/2009 1/3/2010 1/3/2011 1/3/2012 1/3/2013 Source: finance.google.com, Compiled and analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 45
  • 46. Hardware & Accesories Copyright © 2013 Accenture. All rights reserved. 46
  • 47. “User-to-device” ratio. 1 Device, 4 Users 1 User, 4 Devices Source: Images: press.xbox360.com, screenshot of Apple iOS6 “Bluetooth” screen . Copyright © 2013 Accenture. All rights reserved. 47
  • 48. Images: 02/15/2013 screenshot of store.apple.com/us/browse/home/shop_ipad/ipad_accessories/app_enabled Copyright © 2013 Accenture. All rights reserved. 48
  • 49. Interface and sensor technology. Interface Trends Sensor Trends Wired Proprietary USB Mini-HDMI Audio Port Sensor Component Cost Connectors Legend: 2015 2011 2011-2015, USD $1.80 $1.50 Wireless -33% $1.20 $1.25 $1.00 -33% -44% -17% NFC Bluetooth Wi-Fi ANT+ -15% $1.20 $0.85 $1.00 $1.00 $0.70 Temp Acceler- Camera Mic GPS Thin Air ometer Copyright © 2013 Accenture. All rights reserved. 49
  • 50. Connected product components. UI & Cloud-to- Big Data/ Hardware OS Applications device Metering Copyright © 2013 Accenture. All rights reserved. 50
  • 51. Radically different lifecycles. UI & Cloud-to- Big Data/ Hardware OS Applications device Metering 1-2 6-12 2-6 4-12 4-12 years months months weeks weeks Copyright © 2013 Accenture. All rights reserved. 51
  • 52. The Nest Thermostat. UI & Big Data/ Hardware OS Cloud Service Applications Metering Images: Nest.com/about, aws.amazon.com Copyright © 2013 Accenture. All rights reserved. 52
  • 53. Looks easy, right? Images: Nest.com/about, Copyright © 2013 Accenture. All rights reserved. 53
  • 54. Highly complex product lifecycle. 1.1.3 1.0.1 2.1.0 3.0.0 1.0.1 1.1.0 1.1.1 2.1.3 3.0.0 3.0.1 2.0 2.0 Mobile App INTERNAL 1.1.1 1.1.2 1.1.3 2.1.3 3.0.1 3.0.2 3.0.3 3.0.4 3.0.5 1.01 1.02 1.04 1.06 1.2 2.0 2.1 3.0 Firm- 1 ware Diamond 1.10 Diamond 1.12 Display 2.6 Hard- ware Android 4.0 4.1 4.2 release EXTERNAL iOS 5 5.0.1 5.1 5.1.1 6 release 3rd Party API releases Q4’11 Q1’12 Q2’12 Q3’12 Q4’12 Copyright © 2013 Accenture. All rights reserved. 54
  • 55. 3rd Party APIs Nike+ Fuelband iOS app launch sequence 1 2 3 4 1 Third-party app crash tracking API 2 Nike+ user metric tracking API 3 Nike.com app content API 4 Youtube video content Images: youtube.com, nike.com, crittercism.com 55 Copyright © 2013 Accenture. All rights reserved.
  • 56. Pervasiveness of APIs. API Calls Found in the 2012 Top 10 iOS Apps (Free, Paid, Top Grossing) CRM/ Analytics Debugging Ad networks Cloud Social SDK Other notifications Copyright © 2013 Accenture. All rights reserved. 56
  • 57. Consumers not easy to please. N/A Copyright © 2013 Accenture. All rights reserved. 57
  • 58. Apps Copyright © 2013 Accenture. All rights reserved. 58
  • 59. eBay’s evolution Then… Now… Tomorrow eBay Website eBay & PayPal Apps X.Commerce Platform X.Commerce Platform From Internet, To mobile and To Platform-as-a- Auction apps Service Copyright © 2013 Accenture. All rights reserved. 59
  • 60. In 2012… Mobile commerce volume grew more than 120% to $13B to account for 19% of all of eBay’s Marketplaces revenue eBay’s suite of mobile applications attracted 4M new users with a revenue per user of $325K eBay celebrated their 100 millionth app downloaded in September eBay’s mobile apps were available in 190 countries in 8 languages The number of dollars spent every second through mobile purchases was $275 in July The number of new listings added via eBay mobile per week was 1.9M Source: eBay SEC Filings and earnings calls; GMV: Gross Merchandise Value; TPV: Total Payment Volume Copyright © 2013 Accenture. All rights reserved. 60
  • 61. PayPal In 2012… PayPal processed $14B in mobile transactions, exceeding their growth expectations by $4B and growing 250% since 2011 PayPal processed 692 mobile transactions between October and December with 5,223 payments happening every minute PayPal grew to have 123M active accounts. More accounts were accep-ted in the last three months of FY12 than an entire quarter in the past 8 years PayPal signed a deal with Discover that will enable 7M brick and mortar stores in the US to accept PayPal as a form of payment in 2013 Source: eBay SEC Filings and earnings calls, Copyright © 2013 Accenture. All rights reserved. 61
  • 62. eBay restructuring for mobile. Anti-fraud Barcode-scanning Mobile, location Mobile, social PayPal SDK January 2008 mobile app app app July 2012 June 2010 April 2011 April 2012 2008 2009 2010 2011 2012 2013 Payment technology Mobile app developer Mobile payments Mobile payments December 2008 December 2010 April 2011 July 2011 Source: Crunchbase, Compiled an analyzed by Accenture Copyright © 2013 Accenture. All rights reserved. 62
  • 63. Platform model. From point-to-point … to a reusable model through integration… exposure of APIs Merchants Capabilities Merchants Capabilities … … … … Copyright © 2013 Accenture. All rights reserved. 63
  • 64. Growth driven by mobile. “Mobile continues to rewrite the commerce playbook, and we continue to be a mobile commerce and payment leader.” – John Donahoe, eBay, CEO, January 2013 eBay Marketplaces GMV PayPal TPV USD Billions, per year: ’09 -’12 CAGR USD Billions, per year: ’09 - ‘12 CAGR ’09 -’12 ’09 -’12 $48 $54 $60 $68 = 100% 12% $72 $92 $119 $145 = 100% 26% 1 2 5 0 1 4 14 Mobile 13 Mobile 165% 312% 48 52 71 91 115 55 131 Desktop 22% 55 Desktop 5% 2009 2010 2011 2012 2009 2010 2011 2012 Mobile Share Mobile Share 1.4% 4% 8% 19% >1% >1% 3% 10% of GMV of TPV Source: eBay SEC Filings and earnings calls, Accenture analysis; GMV: Gross Merchandise Value; TPV: Total Payment Volume Copyright © 2013 Accenture. All rights reserved. 64
  • 65. eBay vs. NASDAQ Composite 5 years 2008 - 2013 170 Ebay 160 150 130 110 NASDAQ 90 Composite 119 70 50 30 1/3/2008 1/3/2009 1/3/2010 1/3/2011 1/3/2012 1/3/2013 Source: finance.google.com Copyright © 2013 Accenture. All rights reserved. 65
  • 66. eBay vs. NASDAQ Composite 2 years: 2011 - 2013 160 Ebay 156 150 140 130 120 NASDAQ Composite 130 110 100 90 80 1/3/2011 1/3/2012 1/3/2013 Source: finance.google.com Copyright © 2013 Accenture. All rights reserved. 66
  • 67. eBay vs. NASDAQ Composite 1 year: 2012 - 2013 180 Ebay 167 170 160 150 140 130 NASDAQ Composite 117 120 110 100 90 80 1/3/2012 1/3/2013 Source: finance.google.com, Compiled and analyzed by Accenture Copyright © 2013 Accenture All rights reserved. 67
  • 68. Disruption Copyright © 2013 Accenture. All rights reserved. 68
  • 69. Thank you! Copyright © 2013 Accenture. All rights reserved. 69
  • 70. Rights to trademarks referenced herein, other than Accenture trademarks, belong to their respective owners. We disclaim proprietary interest in the marks and names of others." Copyright © 2013 Accenture. All rights reserved. 70