• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Information Audit and Card Sorting Exercise in One
 

Information Audit and Card Sorting Exercise in One

on

  • 445 views

A case study on how to conduct an information audit while doing a card sorting exercise to determine your top navigation in your intranet. Great for a resource strapped environment.

A case study on how to conduct an information audit while doing a card sorting exercise to determine your top navigation in your intranet. Great for a resource strapped environment.

Statistics

Views

Total Views
445
Views on SlideShare
444
Embed Views
1

Actions

Likes
0
Downloads
0
Comments
0

1 Embed 1

http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Information Audit and Card Sorting Exercise in One Information Audit and Card Sorting Exercise in One Presentation Transcript

    • Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth levelBIRTH 10 20 30 40 50 60 LIFELONG You, too, can information audit: A Case Study of Information Architecture in SharePoint Sarah Burns, MLIS Knowledge Management Coordinator 7/24/2012 1
    • Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth levelImage from: http://mjwmedia.com/wp-content/uploads/2012/01/InformationArchitecture_thumb.jpg 7/24/2012 2
    • Initial Information Master title style Click to edit Architecture•• Site structure was Master text styles Click to edit basis for menu• Based on rough information audit• – Second level Based on general ideas about what is useful information• • Third level Menu was auto-generated when site was added – Fourth level• Created without content » Fifth level7/24/2012 3
    • Problems with Initial IA Click to edit Master title style • Staff expressed frustration over not being able to find anything. • Confusion over what menu options meant • Click to edit Master text styles • Field staff disliked having a Departments site under the – Second level “Organization” menu because each field office has their own departments level menu linked solely to HQ department sites. • Third and the • No ownership of the “Programs” menu and confusion over what – Fourth level should exist within those sites led to a dormant menu. » Fifth level 7/24/2012 4Image from: http://media1.break.com/dnet/media/2008/12/34%20Confusion.jpg
    • iShare Improvement Projecttitle style Click to edit Master (iShare 1.0)• Conducted listening tour• Developed project plan• Click to edit Master text styles• Main objectives: – – Re-designedlevel Second top navigation – • Third level Training – Clearer guidance – Fourth level – Vision & Mission statements » Fifth level – Clearer governance – Site Owner guidance – Etc.7/24/2012 5
    • Card-Sorting with a Twist title style Click to edit Master• Conducted four focus group sessions with staff from all units • Click to edit Master text styles• Traditional methods: – Second level – Group the information into groups and•name them; or Third level – Fit the information into pre-existing groups. – Fourth level » Fifth level• What we did? – Group the information into groups and name them – Add new information that you want access to (Information Audit!) – Group that information into the groups or create new ones 7/24/2012 6
    • Main lessons edit Master title style Click to from Card Sorting exercises:1. There is a lot of information that staff want to access through• Click thatedit not exist onadditions. need to develop a menu iShare does Master iShare yet, to to include these text styles that grows – Second level2. Need to provide users clear guidance on what information should live where; whether in iShare or in other system (primarily if • Third level project information should live in iShare or in the new financial – Fourth level management system). » Fifth level3. Staff stressed the importance of having universal navigation for HQ and field staff; the navigation should make sense to all staff.4. Staff consistently wanted the same information on the home page.5. All staff wanted HR/Finance and Policies/Forms as main heading.6. All staff wanted Directory/About Us as main heading (that linked to printable pages of contact information.7/24/2012 7
    • Re-designed Information Architecture Click to edit Master title style• Kept site structure from launch, implemented HTML menu• Click some pages of content to styles• Createdto edit Master textmatch requests for information• Used sub-headings to group items within the menu – Second level • Third level – Fourth level » Fifth level7/24/2012 8
    • Three take-aways Master title style Click to edit 1. Don’t have time for an information audit? Conduct a Card- Sorting with a Twist exercise to find what information users • Click but also how they structure information in their want, to edit Master text styles – Second level mental models. • Third level 2. Build menu structure based on how users interact with – Fourth level information, not how it will be structured in the background » Fifth level to suit SharePoint permissioning and other considersations. 3. Build menu structure based on what information users want on the intranet, not the content that currently exists, so that the menu can expand and still meet needs as content grows.Image from: http://ingridsnotes.files.wordpress.com/2010/05/einstein1.jpg 7/24/2012 9
    • Click to edit Master title style• Click to edit Master text styles – Second level • Third level THANK YOU – Fourth level » Fifth level For more information, please visit www.pathfinder.org7/24/2012 10