Graduate Design Cultures Class Presentation 2012

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  • 1. esignin g forDC oup leh ood
  • 2. Hello & GoalsPhD Candidate in Human-Computer Interaction Computer Science, Engineering Couples and technology Design Cultures alum ... diversity of design culture in HCI in CS history of HCI, me
  • 3. This Talk Computer Scientist what I learned from by B.S. in C.S.my first research project: design rationale where C.S. thinking came from. . ...and how it’s changed my current research project: designing couplehood Social Scientist
  • 4. This Talk Computer Scientist what I learned from by B.S. in C.S.my first research project: design rationale where C.S. thinking came from ...and how it’s changed my current research project: designing couplehood Social Scientist
  • 5. Thinking Like aComputer Scientist (now) inputs, outputs, objects, relations (systems theory) everything can be modeled efficiency users?
  • 6. Thinking Like aComputer Scientist (now) inputs, outputs, objects, relations (systems theory) everything can be modeled efficiency users?
  • 7. Thinking Like aComputer Scientist (now) inputs, outputs, objects, relations (systems theory) everything can be modeled efficiency users?
  • 8. Thinking Like aComputer Scientist (now) inputs, outputs, objects, relations (systems theory) everything can be modeled efficiency users? some some class A client class B
  • 9. My First Research Project: Design Rationale
  • 10. My First Research Project: Design Rationalefeature: lds spoon mug handle ho claims: ss to spoon + provides user easy-acce the mug ake it difficult to hold - spoon may m
  • 11. My First Research Project: Design Rationalefeature: handle holds spoon feature:claims:ure: feat ndle holds spoon fe eat user + ha tature:e: easy-access to spoon fea fure:ur lds spoon providesho handle hand ho it n hs: ha le le hldld oop claims: anmayhmakespspoon to hold the cup - spoon dlendoldsos sdifficult claclprovides e: er easy-aconss to spoon im at s o ce + claimur us er easy-access on spoon cup aim:s:s: s us fes ide s spo to claim ov mag hanke ithdify-acceto to ld oon the oo+ pvi idmauske asld ult ss ho sp + pr u y esuser o fic - sp++pn mr dey male eit difficult to hold the e cup ro o s d prov vid er easy-access hold thcup - spoon ma es uake eadifficult to spoon to -lasoos:may msakeit sdifficucss ss to o oon sp poon ay m er it y-accelt e to sp sp - spimnn m ay m r easy-a c to holdon e cu c - oo m se if ult t lt to hth + provides uake it dit ficifficuo holdold the mug p ake d the cup - spoon may m
  • 12. My First Research Project: Design Rationalefeature: handle holds spoon feature:claims:ure: feat ndle holds spoon fe eat user + ha tature:e: easy-access to spoon fea fure:ur lds spoon providesho handle hand ho it n hs: ha le le hldld oop claims: anmayhmakespspoon to hold the cup - spoon dlendoldsos sdifficult claclprovides e: er easy-aconss to spoon im at s o ce + claimur us er easy-access on spoon cup aim:s:s: s us fes ide s spo to claim ov mag hanke ithdify-acceto to ld oon the oo+ pvi idmauske asld ult ss ho sp + pr u y esuser o fic - sp++pn mr dey male eit difficult to hold the e cup ro o s d prov vid er easy-access hold thcup - spoon ma es uake eadifficult to spoon to -lasoos:may msakeit sdifficucss ss to o oon sp poon ay m er it y-accelt e to sp sp - spimnn m ay m r easy-a c to holdon e cu c - oo m se if ult t lt to hth + provides uake it dit ficifficuo holdold the mug p ake d the cup - spoon may m
  • 13. My First Research Project: Design Rationale research questions/hypotheses:can addition of pictures to d.r. make designers more creative? d.r. can make systems more scientifically usable d.r. is reusable and makes design more efficient d.r. will be used by professional designers in practice
  • 14. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space
  • 15. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.
  • 16. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.
  • 17. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.2.
  • 18. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.2.
  • 19. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.2.3.
  • 20. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space1.2.3...
  • 21. My First Research Project: Design Rationale assumptions: finite, atomic, rational, design space design knowledge can be modeled1. design is about efficiency users (?)2.3...
  • 22. Thinking Like a Computer Scientist (then) “In the past, man has been first; in the future, the system must be first.”“to point out... the great loss which the whole country is suffering through inefficiency in almost all of our daily acts.” Frederick W. Taylor . The Principles of Scientific Management . 1911
  • 23. Thinking Like a Computer Scientist (then) “In the past, man has been first; in the future, the system must be first.” “to point out... the great loss which the whole country is suffering through inefficiency in almost all of our daily acts.” Frederick W. Taylor . The Principles of Scientific Management . 1911 “The proper study of mankind is the science of design.” the science of design is “a body of intellectually-tough, analytic, partlyformalizable, partly empirical, teachable doctrine about the design process.” Herbert A. Simon . The Sciences of the Artificial . 1969
  • 24. Thinking Like a Computer Scientist (then) “In the past, man has been first; in the future, the system must be first.” “to point out... the great loss which the whole country is suffering through inefficiency in almost all of our daily acts.” Frederick W. Taylor . The Principles of Scientific Management . 1911 “The proper study of mankind is the science of design.” the science of design is “a body of intellectually-tough, analytic, partlyformalizable, partly empirical, teachable doctrine about the design process.” Herbert A. Simon . The Sciences of the Artificial . 1969 “‘The result [of the Design Methods movement] was rigidity… design methods became more theoretical and many of those drawn to the subject turned it into the academic study of methods (methodology) instead of trying to design things better. The language… became more and more abstract.’” John C. Jones via C. Thomas Mitchell . Design Methods . 1970
  • 25. Thinking Like a Computer Scientist (then) “In the past, man has been first; in the future, the system must be first.” “to point out... the great loss which the whole country is suffering through inefficiency in almost all of our daily acts.” Frederick W. Taylor . The Principles of Scientific Management . 1911 “The proper study of mankind is the science of design.” the science of design is “a body of intellectually-tough, analytic, partlyformalizable, partly empirical, teachable doctrine about the design process.” Herbert A. Simon . The Sciences of the Artificial . 1969 “‘The result [of the Design Methods movement] was rigidity… design methods became more theoretical and many of those drawn to the subject turned it into the academic study of methods (methodology) instead of trying to design things better. The language… became more and more abstract.’” John C. Jones via C. Thomas Mitchell . Design Methods . 1970 “It is the culmination of the designers task to make every diagram both a pattern and a unit. As a unit it will fit into the hierarchy of larger components that fall above it; as a pattern it will specify the hierarchy of smaller components which it itself is made of..” Christopher Alexander . Notes on the Synthesis of Form . 1964
  • 26. Thinking Like a Computer Scientist (post-then) “In the 1970s, I reacted against design methods. I dislike the machine language, the behaviorism, the continual attempt to fix the whole of life into a logical framework.”John C. Jones . How my Thoughts about Design Methods Changed Over the Year . 1977
  • 27. Thinking Like a Computer Scientist (post-then) “In the 1970s, I reacted against design methods. I dislike the machine language, the behaviorism, the continual attempt to fix the whole of life into a logical framework.” John C. Jones . How my Thoughts about Design Methods Changed Over the Year . 1977 “I’ve disassociated myself from the field... There is so little in what is called ‘design methods’ that has anything useful to say about how todesign buildings that I never even read the literature anymore... I would say forget it, forget the whole thing” Christopher Alexander . The State of the Art in Design Methods . 1971
  • 28. Thinking Like a Computer Scientist (post-then) “In the 1970s, I reacted against design methods. I dislike the machine language, the behaviorism, the continual attempt to fix the whole of life into a logical framework.” John C. Jones . How my Thoughts about Design Methods Changed Over the Year . 1977 “I’ve disassociated myself from the field... There is so little in what is called ‘design methods’ that has anything useful to say about how to design buildings that I never even read the literature anymore... I would say forget it, forget the whole thing” Christopher Alexander . The State of the Art in Design Methods . 1971“The fact that we can always perform a post-hoc analysis of situated action that will make it appear to have followed a rational plan says more about the nature of our analyses than it does about our situated actions” Lucy Suchman . Plans and Situated Actions . 1987
  • 29. Thinking Like a Computer Scientist (post-then) “In the 1970s, I reacted against design methods. I dislike the machine language, the behaviorism, the continual attempt to fix the whole of life into a logical framework.” John C. Jones . How my Thoughts about Design Methods Changed Over the Year . 1977 “I’ve disassociated myself from the field... There is so little in what is called ‘design methods’ that has anything useful to say about how to design buildings that I never even read the literature anymore... I would say forget it, forget the whole thing” Christopher Alexander . The State of the Art in Design Methods . 1971 “The fact that we can always perform a post-hoc analysis of situated action that will make it appear to have followed a rational plan says more about the nature of our analyses than it does about our situated actions” Lucy Suchman . Plans and Situated Actions . 1987“...context and activity are mutually constituent. This approach is one that I havebeen calling ‘embodied interaction.’ The essential feature of embodied interaction is the idea... of allowing users to negotiate and evolve systems of practice and meaning in the course of their interaction with information systems.” Paul Dourish . Where the Action Is . 2004
  • 30. My Current Research Project: Couplehood and Technology Design-Based Research Cycle analyze analyze data to confirm/revise 3 prototheories 1 design deploy (re)design deploy intervention intervention based and collect field on (revised) data prototheories 2
  • 31. My Current Research Project: Couplehood and Technology semi-structured interviews grounded theory case studies design journal design narrative
  • 32. My Current Research Project: Couplehood and Technology DBR and qualitative methods acknowledge complexity DBR is pragmatic DBR is action-oriented DBR supports longitudinal engagement
  • 33. My Current Research Project: Couplehood and Technology My Design-Based Research Cycle analyze currently transcribing 3 interviews and using open coding towards answering prototheories 2 design deploy primer deployed low-fidelity sketched out aDBFT interviewed family 0 and documented prototype to 10 couples studies experts prototheories for 2 weeks, 50+ hours of interviews 1
  • 34. My Current Research Project: Couplehood and Technology 4 MFTs, 1 LCSW 1 hour phone interview $50 gift card how do couples argue? what strategies/tools do therapists use to help? how does/might technology help? primer interviewed family 0 studies experts
  • 35. My Current Research Project: Couplehood and Technology “arguments themselves are not necessarily the problem” “the absence of positive in a relationship is more important than the absence of negative.” even healthy relationships can use a regular “tune-up” or benefit from “check-ins to remind [them] what [they] already know.” primer interviewed family 0 studies experts
  • 36. My Current Research Project: Couplehood and Technology re-pattern: “sleepwalking through life” “patterned and stuck” reflect, re-story: “helping people see themselves differently is certainly a big function of therapy.” re-connect: “in a sense a relationship needs to be rebuilt everyday.” primer interviewed family 0 studies experts
  • 37. My Current Research Project: Couplehood and Technology Re-pattern Reflect / Re-story Reconnect a Diary Built for Tw Meg pulls her Diary Built for Two, a She turns to the next page in her diary and begins to She highlights as she writes, indicating mobile touchscreen device, from her bag recount and reflect upon her day, an activity that portions of her journal that she would as she sits down to her daily coffee. begets new interpretations of herself and her partner. like to share with her partner. design sketched out aDBFT and documented prototheories 1
  • 38. My Current Research Project: Couplehood and Technology 2 weeks, 10 couples recruited via craigslist $100, light meals, journal journaling activity 3 interviews each deploy 2 deployed low-fidelity prototype to 10 couples for 2 weeks, 50+ hours of interviews
  • 39. My Current Research Project: Couplehood and Technology Study Timeline Week 1: Week 2: each partner writes continue daily entries, daily in personal journal share 1-3 parts dailyInterview 1: Interview 2: Interview 3:discussed relationship, discussed last week, discussed previous week,current reflection practice, journal use, journal use,gave journals journal summaries journal summaries, study retrospective deploy 2 deployed low-fidelity prototype to 10 couples for 2 weeks, 50+ hours of interviews
  • 40. My Current Research Project: Couplehood and Technology from hiding that ere just e, that w world insid somebody k as a s> yeah[00:03:11.07 ] es you wor [F]: <laugh u think mak<F>: W hat do yo said [00:05:42.05 ] ncing, you couple? l the time. hes experie at we talk al e both re ally his is what [F]: I thin k the fact th wer <F >: Ok, so--t think, ah, neurotic-- , I thi--I that youre [M]: yeah ghs> people we are <lau interested in [F]: pretty neur otic e and were thats-- yeah, were e come hom [M]: I think es each othe r [M]: little like, w or you hich includ [F]: w ere both a ks Im stupid [F]: well, w uh-- ofessor thin ings-- in cludes--but ch ot her out like like I think my pr ing ab out little th [M]: which to figure ea nd of obsess d other w e both try whate ver, like, ki etimes avoi [F]: I think ing> we av oid--som psychologi cally [M]: <laugh r <laughs> feel inferio people because we [M ]: yeah s> ghs> <F>: oh real ly? [F]: <laugh ferior? <lau e [M], ily, at least e you feel in b is Im lik ]: yeah not necessar <F>: becaus and my jo you [F r parents ar e is like so, ridiculous, [M]: I gues s ou [F]: which ing me, th ats parent s are-- youve go t to be kidd <lau gh> one of our ], come on her laughs> t I mean at hes like [F help the ot [F]: nuts--< ell, yeah, bu know, and like sort of nt care--w you have to [M]: like re ally do - <F>: ok, so our parents- person person dow n least one of lk the other [F]: yeah, ta s> [00:03:53.28 ] <F>: <laugh you say? s> <F>: whatd <laughs> [F]: <laugh really amaz ing. um, ar e [fiancee] [F]: are nuts <F>: thats lationship, or <F>: <l aughs> ng parents [0 0:06:35.19] stres s on the re me interesti saying, that cause weve got so t were you there things [M]: yeah, ly care--wha re you-- [F]: but th ey dont real lik e areas whe y doesnt definitely like?! d I would sa [M]: yeah, e of, my da [M]: yeah , at least on [F]: <laughs> ings? ople <laugh s> 0:04:05.14][? ??] are those th really like pe [F]: yeah, he s, hes a lit tle drama [0 in pe ople <F>: what [F]: well-- [fiancee] t interested habits uch, hes no [M]: work him to wor k a ton. [M]: very m ]--I consider that like theres [F]: yes. [M <F>: yeah ea n, I think to get ah. But I m like, we try <F>: mm hm m e [F]: and, ye at we both time from m about us th r person is takes away something wha t the othe [F]: which fferent ok, this is <F>: huh <pause> di like oh, me sort of experiencin g no w--" -I [F]: and we have so [fiancee] t, figure the- friends. [M]: yeah e figure ou really try to sort of lik <F>: mm hm ends I dont [F]: like we like-- me of his fri to fig ure [M] out [F]: I mea n just that so mean, I try ing out with . and that-- enjoy hang [M]: yeah, vel- of um-- [F]: on a deeper le ere both ki nd <F>: mm hm annoy him k, too, w my friends ible> I thin [F]: some of [M]: <inaud s> <laugh <F>: mm hm m <laughs> [F]: neurotic r annoys hi [M]: <laugh s> [F]: my siste <F>: uh oh hat else [M ]? of thing, w [00:04:35.20 ] [F]: that kind s> , sm all ic? <laugh feel like, uh <F>: neurot sometimes the big ... k we both deal with [M]: I thin pr epared to children that are un analyze currently transcribing 3 interviews and using open coding towards answering prototheories
  • 41. My Current Research Project: Couplehood and Technology assumptions: design is reasoned, but also intuitive, iterative, messy design knowledge is embodied by the artifact/context design includes value knowledge users (cultural participants) before technology
  • 42. Thinking Like a Computer Scientist (NOW) “In the early days the Nokia HCI people were told ‘Please evaluate our user interface, and make it easy to use.’ That gave way to ‘Please help us design this user interface so that it is easy to use.’ That, in turn, led to a request: ‘Please help us find what the users really need so that we know how to design this user interface.’ And now, the engineers are pleading with us: ‘Look at this area of life, and find us something interesting!’ This, in a nutshell, tells a story of how HCI has moved from evaluation of interfaces through design of systems and into general sense-making of our world.” Liam Bannon . Reimagining HCI . 2011
  • 43. Thanks Intel Tad Hirsch Dawn Nafus Third Lab Deborah Tatar Joon Suk LeeUgrad Researcher Clarissa ‘K’ Stiles
  • 44. Questions?