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Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
Business Innovation and Leadership
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Business Innovation and Leadership

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Presentation given at Management Confab by Sohan B. Khatri - Three H Management.

Presentation given at Management Confab by Sohan B. Khatri - Three H Management.

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  • 1. Business Innovation and LeadershipBe Creative and LeadSohan Babu KhatriCEOThree H Management Learn | Consult | Research
  • 2. Sohan Babu Khatri - IntroductionProfessional Engagements:• CEO – Three H Management Pvt. Ltd• Director of Board – Grand Bank Nepal Ltd , Just-One NepalAdjunct Faculty:• Ace Insititute of Management• Kathmandu College of Management• London Chamber of Commerce and Industries – International QualificationBackground:• Bachelor’s of Civil Engineering (BE Civil) - Pulchowk Campus, Institute of Engineering, Nepal• Masters of Business Administration (MBA - Finance and Marketing), Bangalore University, India• Certified Financial Manager (CFM), Centre of Financial Management, Bangalore• Licensed International Financial Analyst (LIFA) - Charter Holder – International Research Association, Cambridge, Massachusetts
  • 3. A Simple StoryThere is always a better way Learn | Consult | Research
  • 4. • A blind man sat by the steps of a public building with a hat upturned by his feet • He held up a sign which said“Í’M BLIND.......... PLEASE HELP”
  • 5. • There were only few coins in the hat• A man was walking by• He took few coins from his pocket and dropped them into the hat.• He then took the sign, turned it around and wrote some words.
  • 6. • He put the sign back so that everyone who walkedby will see the new words• Soon the hat began to fill up.• A lot more people were giving money to the blind man.
  • 7. • That afternoon, the man who changed the sign came back to see how things were going• The blind man recognized his footsteps and asked “Were you the one who changed my sign this morning ? What did you write ?”
  • 8. • The man said “I only wrote the truth..... I said what you said, but in a DIFFERENT way”
  • 9. What he had written was “WISH YOU A BEAUTIFUL DAY.... BUT I CANNOT SEE IT”
  • 10. There is always a better way Be Creative Be Innovative Think Differently Learn | Consult | Research
  • 11. You cannot keep on doing thesame things and expect different results Learn | Consult | Research
  • 12. What prevails in 21st centurybusiness environment ?And henceforth forever ......... Learn | Consult | Research
  • 13. A manager has got two choices ....Adapt OR Prepare for the worst
  • 14. Innovation is not absolutely necessary, but then neither is survival.
  • 15. For many........changes in multiple factors would mean........... CHAOS !!!
  • 16. A TRUE business leader takes change as business opportunity
  • 17. And knows how to capitalize on it.........
  • 18. AND KNOWS, WHERE TO CAPITALIZE IT....
  • 19. But that requires a unique capability And of course active willingness to use that capability Learn | Consult | Research
  • 20. "Creativity involves breaking out of established patternsin order to look at things in a different way."
  • 21. An ability to see unique patterns
  • 22. And this capability is the most desiredone among business leaders of 21st Century Coming generations of successful organizations will be led by such leaders , more than managers Learn | Consult | Research
  • 23. Then what it takes to posses this capability Learn | Consult | Research
  • 24. A CREATIVE MIND !!!!
  • 25. And ability to use that for business innovation
  • 26. Creativity and Innovation• Creativity – the ability to develop new ideas and to discover new ways of looking at problems and opportunities.• Innovation – the ability to apply creative solutions to problems or opportunities to enhance or to enrich people’s lives. 27
  • 27. Creativity and Innovation• Creativity – the ability to develop new ideas and to discover new ways of looking at problems and opportunities.• Innovation – the ability to apply creative solutions to problems or opportunities to enhance or to enrich people’s lives. Consumers 28
  • 28. Creativity and Innovation• Creativity – the ability to develop new ideas and to discover new ways of looking at problems and opportunities.• Innovation – the ability to apply creative solutions to problems or opportunities to enhance or to enrich people’s lives. All Stakeholders 29
  • 29. Creativity and Innovation• Creativity – the ability to develop new ideas and to discover new ways of looking at problems and opportunities.• Innovation – the ability to apply creative solutions to problems or opportunities to enhance or to enrich lives. All Beings 30
  • 30. Business Innovation
  • 31. ple peo . why eas Im tand ew id ers of n fri und ed gh ant hten ten"I c frig are ed fo o ld on es ."
  • 32. Lets get back to CREATIVITYAND RELATE THAT TO BUSINESS INNOVATION Learn | Consult | Research
  • 33. Do you see yourself as creative ? Sohan Khatri 34
  • 34. YES !!!!Then you probably are Sohan Khatri 35
  • 35. No !!!You’ve not shown your full creative colors yet ….. Sohan Khatri 36
  • 36. Check: How creative you are ? Sohan Khatri 37
  • 37. Linear Creativity (Logic/Knowledge) Focus Depth Skills Hard Work Experience Lateral Creativity Growth (Intuitive/Imagination)Breadth Innovation Uniqueness ExpansionAnalog ies Out-of-the-Box Non-Log ic 38
  • 38. Sohan Khatri 39
  • 39. Sohan Khatri 40
  • 40. An ExerciseWhich part of your brain works better ? Learn | Consult | Research Sohan Khatri 41
  • 41. SPEAK OUT THE COLORS IN WHICH THE WORDS ARE WRITTEN Be as quick as possible Sohan Khatri 42
  • 42. Sohan Khatri 43
  • 43. • This example produces Left/Right brain conflict• The Right brain tries to say the color (Lateral)• The Left brain tries to read the word/color (Linear) Sohan Khatri 44
  • 44. Ready to take some Challenges !!!! Learn | Consult | Research Sohan Khatri 45
  • 45. Challenge I• Acting on an anonymous phone call, the police raid a house to arrest a suspected murderer. They dont know what he looks like but they know his name is John and that he is inside the house. The police bust in on a carpenter, a lorry driver, a mechanic and a fireman all playing poker. Without hesitation or communication of any kind, they immediately arrest the fireman. How do they know theyve got their man? Sohan Khatri 46
  • 46. The problem is never how to get new,innovative thoughts into your mind, but how to get the old ones out.
  • 47. Challange II • A man lives in the penthouse of an apartment building. Every morning he takes the elevator down to the lobby and leaves the building. Upon his return, however, he can only travel halfway up in the lift and has to walk the rest of the way - unless its raining. What is the explanation for this? Sohan Khatri 48
  • 48. “If youre notfailing everynow and again, its a signyoure not doing anything veryinnovative.” —Woody Allen
  • 49. Challenge III • Assume there are 5 billion people in earth. What would you estimate to be the result, if you multiply together the number of fingers on every person’s left hands ? (For the purposes of this exercise, thumbs count as fingers, for five fingers per hand). If you cannot estimate the number, then try to guess how long the number would be. Sohan Khatri 50
  • 50. I’m sure your brain is working better than 5 minutes ago... Passive creativity cannot yield Business InnovationAs Luck is no factor in Learn | Consult | ResearchManagement Sohan Khatri 51
  • 51. Creativity is often thought of as in therealm of “other” people. Somehow, unless we’re blessed with an obvious talent for creativity and innovation, and perhapshave a “creative” remit in our job spec, wemay think we don’t have a creative bone in our body. Sohan Khatri 52
  • 52. • Think for a moment about how many times you have said, “Don’t ask me, I’m not creative!”• How many times you’ve said “Hyaa chhod !!! Whenever your friend has asked a challenging logical riddle ?• How many times you’ve refrained yourself from thinking ? Sohan Khatri 53
  • 53. Can you be creative ?• The question that many people have is whether you can learn to be creative or whether you are simply born with the creativity gene.• Without doubt, some people are more creative than others. However, creativity is not an all or nothing proposition. It’s a continuum. And while where you start off might have something to do with how your brain is hard-wired, you can also build your skills in this area of competency just like any other. Sohan Khatri 54
  • 54. To be creative…..You need to believe in yourself first Sohan Khatri 55
  • 55. Have a free Mind Sohan Khatri 56
  • 56. "The best way to kill creativity in ateam is letting the boss speak first." Sohan Khatri 57
  • 57. Let go of your preconceptions Sohan Khatri 58
  • 58. • It really is all about learning to trust in yourself and your ideas. It’s about being willing to let go of your inhibitions and your preconceived notions.• And it’s about being open to looking at issues from an entirely different perspective. Sohan Khatri 59
  • 59. Look at things differently Sohan Khatri 60
  • 60. The most successful people are thosewho are good at Plan B.
  • 61. Have a positive Mindset Sohan Khatri 62
  • 62. • Creativity is a way of having a dialogue with yourself where you are your own best champion.• You need to urge yourself to try new things and look at things differently. You need to tell yourself that it’s OK to be different, to blurt out whatever comes to mind, to risk not being understood, and to not care Sohan Khatri 63
  • 63. You can unlock your creativityThere are tools you can use Sohan Khatri 64
  • 64. And boost your confidence Sohan Khatri 65
  • 65. So that you’ll say YESssss !!!I’m creative Sohan Khatri 66
  • 66. • Of course, to get to this point you need confidence.• Practicing your creative thinking skills is an important exercise.• It’s how you’ll get better, and build the self-trust and assurance that you need to keep pushing the creative envelope.• When you open yourself up to creativity, you never really stop seeing new connections and new ways to view the circumstances in front of you.• That’s when creativity gets exciting. Sohan Khatri 67
  • 67. Creativity and Business InnovationsMantra for success in business Learn | Consult | Research Sohan Khatri 68
  • 68. "An innovative business is one which lives and breathes outside the box. Sohan Khatri 69
  • 69. "The way you will thrive in this environment is by innovating -- innovating in technologies, innovating in strategies, innovating in business models." Sohan Khatri 70
  • 70. In a study designed by Sidney Yoshida, aleading Japanese consultant, it was foundthat only 4% of an organizationsproblems were known by topmanagement, 9 % were known by middlemanagement, 74% by supervisors and100% by employees. Sohan Khatri 71
  • 71. • Today, innovation is about much more than new products.• It is about reinventing business processes and building entirely new markets that meet untapped customer needs.• Most important, as the Internet and globalization widen the pool of new ideas, its about selecting and executing the right ideas and bringing them to market in record time. Sohan Khatri 72
  • 72. Few ExamplesOf Business Innovations Learn | Consult | Research Sohan Khatri 73
  • 73. What are these ? Sohan Khatri 74
  • 74. What is this ? Sohan Khatri 75
  • 75. Example 1• Take Apple Computer Inc. once again the creative king.• To launch the iPod, Apple used no fewer than seven types of innovation.• They included networking (a novel agreement among music companies to sell their songs online), business model (songs sold for a buck each online), and branding (how cool are those white ear buds and wires?).• Consumers love the ease and feel of the iPod, but it is the simplicity of the iTunes software platform that turned a great MP3 player into a revenue-gushing phenomenon. Sohan Khatri 76
  • 76. Example 2• The Japanese auto giant Toyota is best known for an obsessive focus on innovating its manufacturing processes.• But thanks to the hot-selling Prius, Toyota is earning even more respect as a product innovator. It is also collaborating more closely with suppliers to generate innovation.• Three years ago, Toyota launched its Value Innovation strategy.• Rather than work with suppliers just to cut costs of individual parts, it is delving further back in the design process to find savings spanning entire vehicle systems. Sohan Khatri 77
  • 77. Example 3• Procter & Gamble Co. has done just that in transforming its traditional in-house research and development process into an open-source innovation strategy it calls "connect and develop."• The new method? Embrace the collective brains of the world. Make it a goal that 50% of the companys new products come from outside P&Gs labs.• Tap networks of inventors, scientists, and suppliers for new products that can be developed in-house. Sohan Khatri 78
  • 78. ……• The radically different approach couldnt be shoehorned into managers existing responsibilities.• Rather, P&G had to tear apart and restitch much of its research organization.• It created new job classifications, such as 70 worldwide "technology entrepreneurs," or TEs, who act as scouts, looking for the latest breakthroughs from places such as university labs.• TEs also develop "technology game boards" that map out where technology opportunities lie and help P&Gers get inside the minds of its competitors. Sohan Khatri 79
  • 79. Example 4• Each time BMW begins developing a car, the project teams members -- some 200 to 300 staffes from engineering, design, production, marketing, purchasing, and finance -- are relocated from their scattered locations to the auto makers Research and Innovation Center, called FIZ, for up to three years.• Such proximity helps speed up communications (and therefore car development) and encourages face-to-face meetings that prevent late-stage conflicts between, say, marketing and engineering. Sohan Khatri 80
  • 80. Example 5• While the coffee company Starbucks Corp. began doing ethnography back in 2002 and relies on its army of baristas to share customer insights, it recently started taking product development and other cross-company teams on "inspiration" field trips to view customers and trends.• Michelle Gass, Starbucks senior vice-president for category management, took her team to Paris, Düsseldorf, and London to visit local Starbucks and other restaurants to get a better sense of local cultures, behaviors, and fashions.• "You come back just full of different ideas and different ways to think about things than you would had you read about it in a magazine or e-mail," says Gass. Sohan Khatri 81
  • 81. Example 6• Consider Google Inc. and its mapping technology, which it opened to the public. This produced a myriad of "mash-ups" in which programmers combine Googles maps with anything from real estate listings to local poker game sites.• Googles mash-ups are just one example of the escalating phenomenon of open innovation.• These days the world is your R&D lab. Customers are co- opting technology and morphing products into their own inventions.• Many companies are scouting for outside ideas they can develop in-house, embracing the open-source movement, and joining up with suppliers or even competitors on big projects that will make them more efficient and more powerful. Sohan Khatri 82
  • 82. Example 7 Sohan Khatri 83
  • 83. Example 8 Sohan Khatri 84
  • 84. Example 9 Sohan Khatri 85
  • 85. Example 10 • In New Zealand, a series of artistic ads were created for a local coffee company. Ten artists created 30 pieces of art - all made using coffee napkins. The ads were displayed in bus shelters along an Auckland Street. The effect was a series of mini art galleries to promote coffee. Here are some examples. Sohan Khatri 86
  • 86. Sohan Khatri 87
  • 87. Sohan Khatri 88
  • 88. Earth Love Foundation - Act NowAgainst Global Warming Sohan Khatri 89
  • 89. Multiple Sclerosis Australia - Funding isNecessary Sohan Khatri 90
  • 90. Example 11• Germanys Rhino Rolling Advertising Awards are a display of creative marketing.• Companies and agencies submit their best mockup showcasing innovative advertising ideas on the sides of trucks.• The competition was held in 2005/06, 2006/07 and 2007/08, and a 2009 competition is coming soon. Here are some highlights of the creative ads Sohan Khatri 91
  • 91. Sohan Khatri 92
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  • 95. Creativity is everywhereYou should have senses open to feel it Learn | Consult | Research Sohan Khatri 96
  • 96. Great ideas, it is said, come into the world as gently as doves.Perhaps, then, if we listen attentively, we shall hear… a faint flutter of wings; the gentle stirring of life and hope.
  • 97. "Great is the human who has not lost his childlike heart."
  • 98. Sohan Khatri 99
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  • 103. Sohan Khatri 104
  • 104. And you can carve it out !!!Perspiration is more important than inspiration Learn | Consult | Research Sohan Khatri 105
  • 105. “Expression of Repression” – December 2010My first painting exhibition – for social causeI was only getting creative in selling a businessidea Learn | Consult | Research Sohan Khatri 106
  • 106. Social Theme Marketing• My painting exhibition on the subject of HIV Aids.• All paintings made out of the research outcome• Research subjects were – People living with HIV Aids – Drug Users – Transgenders – Sex Workers• First exhibition of Nepal that was inaugurated as a program in 5 star hotel with ticket fee of Rs 3500.• Exhibition was open for public (free entry) for 7 days in Nepal Art Council• Almost all media overed it due to the novelty of idea Sohan Khatri 107
  • 107. Organizations Involved• UNODC• FAITH - organizer• Mandala Theater• Blue Diamond Society• Three H Management• Media Act• Civil Bank – official Sponsor Sohan Khatri 108
  • 108. Here are few of my paintings Learn | Consult | Research Sohan Khatri 109
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  • 115. Sohan Khatri 116
  • 116. You can unleash your creative potential Learn | Consult | Research Sohan Khatri 117
  • 117. Types of creativity • Invention – the creation of a completely new idea/product/process/behaviour etc • Extention – expansion of an exisiting idea/product/process/behaviour etc (Lateral Expansion) • Synthesis – combining serveral products or services into something unique Sohan Khatri 118
  • 118. Elements of Creativity • Unique (original) • Valued (useful) • Intent (purpose) • Continuance (implementation excellence) Sohan Khatri 119
  • 119. Characteristics of Creative Ppl• Bright...........not Brilliant• Good at idea generation• Positive self-image• Motivated by challanging problems• Sensitive to the world around them• Dont make snap decisions• Flexible• Look for meaning and implications of problems Sohan Khatri 120
  • 120. Barriers to creativity• Searching for one “right” answer• Focusing on “being logical”• Blindly following the rules• Constantly being practical• Viewing play as frivolous• Becoming overly specialized• Avoiding ambiguity• Fearing looking foolish• Fearing mistakes and failures• Believing that “I am not creative” Sohan Khatri 121
  • 121. Increasing Personal Creativity• Read Voraciously• Think in opposites• Look for new uses of old things• Draw and keep your idea in a file or notebook (Idea Inventory)• Always ask “Is there a better way?”• Challange custome, routine and tradition• Be reflective• Realize that there may be more than one right answer• See mistakes as pit stopsKhatri the way of success 122 Sohan on
  • 122. LETS USE SOME OF THETOOLS Sohan Khatri 123
  • 123. Tool 1: Reverse BrainstormingCreative Problem Solving Learn | Consult | Research
  • 124. Tool 2: Random InputGet out of patterned thinking Learn | Consult | Research
  • 125. Do you see yourself more creative toinnovate in your business ?Believe it, Conceive it, Do it Learn | Consult | Research
  • 126. "Where allthink alike, no onethinks very much." —Walter Lippman
  • 127. The ENDThank YouSohan Babu KhatriCEOThree H Management Learn | Consult | Research

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