Transcript of "2 23207 vcom_aberdeen_wp_demands_for_tlm"
August, 2011 Mid-Market Demands for Telecom Lifecycle Management Analyst InsightOver the past 18 months, Aberdeen has evaluated the telecom lifecycle Aberdeen’s Insights provide themanagement (TLM) practices of 75 organizations between $50 million and analyst perspective of the$500 million in annual revenue from three research initiatives: February research as drawn from an2010s Recovering with Telecom Lifecycle Management, October 2010s aggregated view of the researchControlling Wireless Expenses, and April 2011s 10 Ways to Improve Your surveys, interviews, andTelecom Lifecycle Management Although they share many of the same data analysistechnologies as their larger business peers, a majority of smaller companiescannot track their telecom inventory or spend on a regular basis. Thisresearch brief will show pain points mid-sized organizations face in managingtheir telecom expenses and provide Best-in-Class recommendationsidentified from 348 organizations over the past 18 months.The Case for Mid-Market TLMOver the past decade, large enterprises have been educated on the value ofTLM as a program to manage sourcing, procurement, inventory, costmanagement, and services (Figure 1).Figure 1: Aberdeens Model for Telecom Lifecycle Management Source: Aberdeen Group, March 2011However, as the complexity of business communications has been driven byincreasing globalization of business and the greater dispersion of remoteThis document is the result of primary research performed by Aberdeen Group. Aberdeen Groups methodologies provide for objective fact-based research andrepresent the best analysis available at the time of publication. Unless otherwise noted, the entire contents of this publication are copyrighted by Aberdeen Group, Inc.and may not be reproduced, distributed, archived, or transmitted in any form or by any means without prior written consent by Aberdeen Group, Inc.