E - COMMERCE Er.Sartaj Singh Bajwa
What is E-Commerce ? “ Exchange of economic value facilitated by electronic media” “ Digitally enabled commercial transact...
Definition <ul><li>E-Commerce : the process of buying, selling, or exchanging products, services, and information through ...
Role of e-commerce in Business <ul><li>Online Shopping </li></ul><ul><li>Online Banking </li></ul><ul><li>Online Office su...
Online Shopping Er.Sartaj Singh Bajwa
Online Banking Er.Sartaj Singh Bajwa
Online Office Suite Er.Sartaj Singh Bajwa
Online Payment System Er.Sartaj Singh Bajwa
Online Electronic Ticketing Er.Sartaj Singh Bajwa
E-Business <ul><li>E-business refers to a broader definition of EC, not just the buying and selling of goods and services,...
Need for E-Commerce <ul><li>Increased competition </li></ul><ul><li>Reduction time to market </li></ul><ul><li>Improvement...
Interdisciplinary nature of e-commerce <ul><li>Marketing </li></ul><ul><li>Computer sciences </li></ul><ul><li>Consumer be...
Benefits/ Merits <ul><li>Buying and selling from anywhere, anytime, anything </li></ul><ul><li>24 X 7 Operation </li></ul>...
Demerits <ul><li>Time for delivery of physical products </li></ul><ul><li>Physical product, supplier & delivery uncertaint...
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Intro e commerce

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Intro e commerce

  1. 1. E - COMMERCE Er.Sartaj Singh Bajwa
  2. 2. What is E-Commerce ? “ Exchange of economic value facilitated by electronic media” “ Digitally enabled commercial transactions between and among organizations and individuals” Er.Sartaj Singh Bajwa
  3. 3. Definition <ul><li>E-Commerce : the process of buying, selling, or exchanging products, services, and information through computer networks. </li></ul><ul><li>It ranges from businesses receiving orders via their website through to automated systems to control the supply chain from the initial customer contact right through to management of suppliers. </li></ul>Er.Sartaj Singh Bajwa
  4. 4. Role of e-commerce in Business <ul><li>Online Shopping </li></ul><ul><li>Online Banking </li></ul><ul><li>Online Office suite </li></ul><ul><li>Online Payment system </li></ul><ul><li>Online Electronic ticket </li></ul>Er.Sartaj Singh Bajwa
  5. 5. Online Shopping Er.Sartaj Singh Bajwa
  6. 6. Online Banking Er.Sartaj Singh Bajwa
  7. 7. Online Office Suite Er.Sartaj Singh Bajwa
  8. 8. Online Payment System Er.Sartaj Singh Bajwa
  9. 9. Online Electronic Ticketing Er.Sartaj Singh Bajwa
  10. 10. E-Business <ul><li>E-business refers to a broader definition of EC, not just the buying and selling of goods and services, </li></ul><ul><li>but </li></ul><ul><li>servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization. </li></ul><ul><li>E- business does not include commercial transactions involving an exchange of values across organizational boundaries </li></ul><ul><li>Eg online inventory control </li></ul>Er.Sartaj Singh Bajwa
  11. 11. Need for E-Commerce <ul><li>Increased competition </li></ul><ul><li>Reduction time to market </li></ul><ul><li>Improvement in payment process </li></ul><ul><li>Electronic data interchange </li></ul><ul><li>Popular with consumers and suppliers </li></ul><ul><li>To improve productivity and to generate profit </li></ul>Er.Sartaj Singh Bajwa
  12. 12. Interdisciplinary nature of e-commerce <ul><li>Marketing </li></ul><ul><li>Computer sciences </li></ul><ul><li>Consumer behavior </li></ul><ul><li>Finance </li></ul><ul><li>Economics </li></ul><ul><li>MIS </li></ul><ul><li>Accounting and auditing </li></ul><ul><li>Management </li></ul><ul><li>Business laws and ethics </li></ul>Er.Sartaj Singh Bajwa
  13. 13. Benefits/ Merits <ul><li>Buying and selling from anywhere, anytime, anything </li></ul><ul><li>24 X 7 Operation </li></ul><ul><li>Global Reach </li></ul><ul><li>Comparison Shopping </li></ul><ul><li>Disintermediation </li></ul><ul><li>Opportunity to reduce cost </li></ul><ul><li>Speedy operations </li></ul><ul><li>Knowledge of customer behavior (length of stay on a site , page views ) </li></ul>Er.Sartaj Singh Bajwa
  14. 14. Demerits <ul><li>Time for delivery of physical products </li></ul><ul><li>Physical product, supplier & delivery uncertainty </li></ul><ul><li>Perishable goods </li></ul><ul><li>Returning goods </li></ul><ul><li>Privacy, security, payment, identity, contract </li></ul><ul><li>Defined services & the unexpected </li></ul><ul><li>Size and number of transactions </li></ul>Er.Sartaj Singh Bajwa
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