Brief Bio - Grant Ross

1. USA • UK • INDIA
Progressive Intelligence
Partners in Achievement
9225 W. Jewell Place,
#101, Lakewood
Colorado 80227
USA
+1 (303) 885 2083
1245 Wild Rose Lane
Lake Forest
Illinois 60045
USA
+1 (641) 715 3900;
Ext. 39198#
333 Rector Pl, #908
New York
New York 10280
USA
+1 (641) 715 3900;
Ext. 39198#
4921 Waterfowl Way
Rockville
Maryland 20853
USA
+1 (641) 715 3900;
Ext. 39198#
6143 Leesburg Pike,
#607 Falls Church
Virginia 22041
USA
+1 (641) 715 3900;
Ext. 39198#
1st Floor, 19 Bracknell
Gardens, Hampstead,
London NW3 7EE
United Kingdom
+44 (0) 7785 336 497
B-18 Swasthya Vihar
Vikas Marg
Delhi 110092
India
+91 (0) 11 2251 6733
π Enabled™
Grant A. Ross
Program Governance
Business Services, Telecoms, Information, Technology
US: +1 (303) 885-2083 US: +1 (641) 715-3900; Ext. 39198#
E: grant.ross@piplinc.com W: www.linkedin.com/in/pubgar0716
Over the past 25+ years, Grant has worked across diverse industry sectors including,
telecommunications, software/high-tech, professional services, recruitment, healthcare,
hospitality, as well as consulting to a systems supplier to the Federal government.
Grant has held several senior management and C-level positions. Recently, Grant was
the Interim-CEO for a group of ten privately-held technology product and services
companies located in the US, UK/Europe, UAE, and India. As the Interim-CEO, he
established critical business discipline in the areas of business planning; alignment of sales
and marketing; ROI-based decision making; and performance-driven hiring.
Compensation, and key performer retention.
Grant is the Senior Partner and Program Governance Consultancy Head for Progressive
Intelligence, Inc., a management consultancy in business strategy, program
governance, and operations with offices in the US, UK and India. Built on over 25 years of
experience, Grant leads the Program Governance Consultancy practice to deliver
immediate value through a focused, measurable approach treating projects as
corporate investments – Portfolio Management, Stakeholder Communications, Program
Governance, Change and Risk Management are several focus areas of the Program
Governance practice.
Relevant Areas of Expertise
Operations management and service delivery
Program Governance for stakeholder expectation management
Portfolio management (aligning risks, project investments, controls, progress metrics)
Selection and deployment of application platforms, technology, and infrastructure
Outsourcing, shared services and other operations improvement approaches
Alignment of project management methods and software development (i.e., Agile)
Organizational design and leadership development
Sample Engagements
Managed the competitive sourcing of a Systems Integrator for 3-year, $400M
technology procurement program, reduced total cost of procurement by $55M, over
3 years.
Program managed delivery of a $350M development and deployment program for
retail billing systems to 15 regional service providers, saving 20% in budgeted program
costs.
Managed a 3-year, resource utilization program, improving utilization from 50% to
70%, transforming Services Margin from -35% to +19%, and re-engineering the global,
SAP-based supply chain to improve customer service and delivery efficiency.
Managed a 3-year, $100M+ global CRM/ERP application program, with 6 additional
business initiatives (including the deployment of a global voice/data IP network to 60
locations worldwide) across 3 offshore suppliers, saving 10% in budgeted program
costs.
Established formal PMO procedures and controls based on a combination of the
PMBOK and PRINCE2 methodologies, while mentoring and coaching a team seven
junior-level project managers.
Education and Other
Project Management Professional (PMP) Certification, PMI 2007
ITIL V3 Foundation Certification, OGC 2011
Masters Certificate, Advanced Project Management Lean 6-S, Villanova University
Masters Certificate, Applied Project Management, Villanova University
B.A. Life Sciences, Washington and Jefferson College