Today’s Project Manager or Business Analyst must meet the needs of a large, varied group of stakeholders that often represent differing and sometimes conflicting, points of view. In order to navigate these complex waters, they must deal with conflicting opinions, overcome ambiguity and uncertainty and forge agreement amongst the group. Only experience and the application of specific skills and tools like integrative thinking and “Six Hats” theory make this possible. This session will help you convert conflicting opinions into useful insights.
Increase personal effectiveness through integrative thinking.
Forge a four-step process to integrate multiple points of view.
Facilitate the "Six Hats" theory to decision analysis.