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LANGUAGE THAT INFLUENCES MINDS, SATYEN KRISHEN KHASHU
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LANGUAGE THAT INFLUENCES MINDS, SATYEN KRISHEN KHASHU

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When Leadership communication is unable to touch people at an individual level, it very often fails. Sometimes, messages are very precise and individuals may resist such messages. This is because; …

When Leadership communication is unable to touch people at an individual level, it very often fails. Sometimes, messages are very precise and individuals may resist such messages. This is because; they are unable to derive their own meaning. For any Leader or someone who wishes to influence people, this is an important dimension to consider.


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  • 1. LANGUAGE THAT INFLUENCES MINDS Some image are courtesy – unrestrictedstock.com
  • 2. Q:1 Which one would influence more people ? 1. “While, we are discussing this new process, you may recall that there were some things in the old process that you may have found annoying and sometimes very laborious.” 2. “The old system was very annoying and laborious and so we want to introduce a new system” Imagine that you are addressing a group of colleagues who will be affected by a change in work processes
  • 3. What meaning do you make of this story ? There was once a little girl who moved into a new country with her parents. Everything in that country was different. On some days, she felt her own country was so much better & she missed it. But at certain times, she was excited to meet new people, which initially felt strange and she felt unsure. With time, she was also able to find various things in that new country which made her smile. Some of these things she found right away, some took time.... Some came with a little effort and some took some practice and she found friends who helped her. After 3 years, her father found a job in a new country. She looked at him, smile and asked. Another new place. “I am getting lucky again.” What does this story make you feel if you read it ? How did you relate to it ?
  • 4. Q: 2 Which one would influence more people ? 1. “This is a new concept that we are bringing in and we want all of you to understand it well and also its advantages” 2. “I wonder if you can think of a time, when a new idea was presented to you and you allowed yourself to think of all the possibilities. Sometime this took you a couple of minutes, sometimes hours and sometimes days, but you were always able to see some merit in it” Imagine that you are addressing a group of colleagues who will be affected by a change in work processes
  • 5. Language can influences many minds • When Leadership communication is unable to touch people at an individual level, it very often fails. • Sometimes, messages are very precise and individuals may resist such messages. This is because; they are unable to derive their own meaning.
  • 6. We detect patterns • Human’s beings are meaning making creatures. ? Which one of the ladies should be here ?
  • 7. Mirror Neurons, help us detect patterns
  • 8. With patterns, we make our own meanings • Most of our neurons are mirror neurons. They help us detect patterns and we create our own meaning. ? What could be possibly here ?
  • 9. Were you able to guess this right ?
  • 10. Specific or Vague • Words take a person into an internal search • This has implications on ▫ What they think ? ▫ How they think about it ? ▫ How they feel, when they think about it ?
  • 11. Artfully vague language – Dr Erickson • This was used by Dr Milton Erickson and his method of language was modelled by the founders of NLP. • Artfully vague language ▫ directly speaks to the unconscious mind and creates a useful atmosphere for learning and change. ▫ Uses abstract language, metaphor and story. It makes content unspecific.
  • 12. The language of influence can be delivered to a group and also works at an individual level While searching inside, they are more open to suggestions and to change When the person hears this language of influence , it makes the person go inside themselves to find personal examples. 1 2
  • 13. WORDS THAT CHANGE MINDS Some image are courtesy – unrestrictedstock.com