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Positive Attitude Assertiveness And Influencing
 

Positive Attitude Assertiveness And Influencing

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    Positive Attitude Assertiveness And Influencing Positive Attitude Assertiveness And Influencing Presentation Transcript

    • ROLE OF POSITIVE ATTITUDE, ASSERTIVENESS & INFLUENCING SKILLS Dr. Anita T. Lal FORE SCHOOL OF MANAGEMENT [email_address] 9810169890 19 February 2007 ++
    • A Motivational Thought to Begin with…
      • "Some people like to be miserable.
      • Don't take it away from them."
      • -- Wolf J. Rinke
      WHICH ONE IS YOU??
    • POSITIVE ATTITUDE
      • Thoughts
      • Speech
      • Behaviour
      • Written Communication
      • Body Language
        • Facial Expressions
        • Posture
        • Sense of Dressing
        • Proximity
    •  
    • Benefits of Positive Attitude
      • Communicator
      • Negotiator
      • ‘ Delegator’
      • Team Player
      • Motivator
      • Approachable
      • Problem Solver
    • How to inculcate PA
      • Separate out Office and Home work
      • Plan Your goals
        • Objectives
        • Methodology
        • Action Plan
        • SMART Test (Specific Measurable Achievable Realistic and Time Phased)
      • Practice and Rehearse
      • Manage your Body Language
      • De-stress everyday
        • Work out
        • Music
        • Dance
        • Yoga/ Meditation/ Reading
    • Tackle Failure
      • Positively
      • Learning
        • What not to do next time?
        • What more to do next time?
      • ‘ Criticism is never inhibited by ignorance ’
              • Harold Macmillan
      • What Kind of a person are you?
      • Good News/ Bad News
      • Positive Thinking
      • Look for ‘more of’ and avoid the ‘lack of’ …
    • How to present Positively
      • There is lack of communication between departments
        • There is an opportunity to improve communication between departments
      • There is a lack of Motivation amongst Junior staff
        • There is a need to develop motivation amongst junior staff
      • There seems to be an absence of support for the planning initiatives taken
        • It is proposed that support be given to the planning initiatives taken
      • There is a problem with decision making
        • Many people expressed the need to speed up decision making
      • Training programs are both inadequate and deficient
        • Training programs should be more adequate and effective
    • How to manage Positives and Negatives
      • Highlight Achievements
      • Present a balanced view
      • Ask for cases
      • Indicate your feelings
      • Clarify the implications
      • Ask for ideas
      • Reward Positive Behaviour
      • Convert Bad News to Action Options
      • Present the facts
      • Forewarn People
    • Summing Up….
      • Convert Negatives to Positives
      • Emphasize the need for improvements
      • Reward effective behavior
      • Seek Opportunities but test for the barriers and difficulties
    • ENHANCING ASSERTIVENESS & INFLUENCING SKILLS
    • Which one are you?!
      • ” Only an idiot would think of a solution like this! Don’t you even think before you talk?!”
      • ” You know,we might want to think of another alterative. What do you think?”
      • ” I am not completely comfortable with your solution. Would you please develop at least one more option?”
      • Given any situation with which we are unhappy we have the following 4 choices;
          • Accept the situation
          • Be Aggressive
          • Be Passive
          • Be Assertive
    •  
    • Reasons for not being assertive!
      • Stressed at Work
      • Stressed at Home
      • Anger
      • Tensed
      • Upset
      • Fear
      • Introvert
      • Emotional
      • And.........Many more
    • Assertiveness
      • What is assertiveness?
      • Why do you have to be assertive?
      • Who do you have to assertive with?
      • When do you need to be assertive?
      • Where do you need to be assertive?
      • How do you need to be assertive?
    • Assertiveness...What is it??
      • Assertiveness considers the rights and needs of everybody because assertion rests on the principle that we all have rights as human beings and that other people have those rights too.....
    • Assertiveness...Why be assertive??
      • Treated with respect
      • Being aware about your feelings
      • Expressing yourself
      • Challenging situations on an equal basis
      • Getting your own way
    • Assertiveness.... ...When??
      • At work place
        • While delegating
        • While negotiating
        • While Teaching
        • While Praising
        • While reprimanding
        • While Apologising
      • At Home
      • At Other Places
    • Assertiveness...with Whom??
      • Co-Workers
      • Subordinates
      • Superordinates
      • Clients
      • Children
      • Neighbors
      • Yourself
    • Assertiveness....How??
      • Decide to be assertive not aggressive/Passive
      • Think about a recent conflict and how you could have handled it
      • Practice Talking
      • Respect others viewpoints
      • Try to view the other person as a collaborator than an opponent
      • Be Honest about your feelings
      • Use Assertive Language...I feel, I think, I propose..
      • Listen Attentively to others
      • Suggest Brainstorming as a problem solving tool
      • Learn from past experiences and plan for the future
      • Seek help from a Doctor
      • Practice Meditation
    • Assertiveness...Body Language??
      • Look the person in the eye
      • Hold your body upright
      • Conciously relax your shoulders
      • Try to Breathe normally,do not hold your Breath
      • Keep your face relaxed
      • Speak at a normal conversational Volume
    • Assertiveness...Advantages!
      • Your needs and feelings are understood
      • You are less stressed
      • Nobody’s feelings are hurt
      • Both parties feel respected and heard
      • The relationship is strengthened by the exchange
      • Fewer conflicts and arguments
      • You feel in control of your life
      • Your confidence and self esteem are enhanced
      • You have better chance of getting what you want
    • INFLUENCING SKILLS (Position Vs. Personal Power)
      • Influencing Personality
      • Making an Impact- Building Influential Skills
      • Knowledge
      • Team Player
      • Comunication
      • Listening
      • Leadership
      • Performance Management
      • Persuasive Presentations
      • Negotiating
      • Delegation
      • Facilitating and Meeting
      • Cross Cultural Awareness
      • Recruitment
      • Developing Talent and Releasing Potential
      • Valuing Work Place Diversity
      • Legal Aspects
    • Be Positive, Assertive & Influence!!
      • Always remember
          • Humility
          • Inclusion
          • Generosity
          • Freedom
      • You become the sought after person in your organisation.
      • ADOPT THE 6 Extras
      • Effort
      • Patience
      • Careful
      • Mile
      • Time
      • Smile
    • NEED WE ILLUSTRATE MORE ON POSITIVE THINKING!! Thank you for your time and attention