Communication - Process & Definition Power Point Presentation
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Communication - Process & Definition Power Point Presentation

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This presentation will help you understand the basic process of communication. It also focuses on the problems & its possible solutions.

This presentation will help you understand the basic process of communication. It also focuses on the problems & its possible solutions.

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Communication - Process & Definition Power Point Presentation Communication - Process & Definition Power Point Presentation Presentation Transcript

  • COMMUNICATION
  • What is Communication? Communication is the effective sharing or transmission of facts opinions or emotions by 2 or more people. The 3 basic elements of communication are :-  The Sender  The Message  The Receiver.
  • Communication Idea of the Encoding into Transmission Sender. Message. Channel. Feedback Decodes into Receiver receives meaningful the Message. Idea
  • Functions of Communication in an Organization.  Inform  Instruct  Sharing of information  MotivatingWorkers  Leading the Organization  Control  Management
  • Factors Responsible for growing importance of Communication. 1. Global business environment 2. Large scale operations 3. Technological advancement 4. Role of information 5. Change in management style 6. Need for better human relations & higher motivation levels 7. Increasing social role.
  • IMPORTANT “C” OF COMMUNICATION. a. Correct. b. Clear. c. Candid. d. Complete. e. Concise. f. Consistent. g. Coherent. h. Courteous. i. Credible. j. Chronological. k. Considerate. l. Continuous.
  • Communication.  Noise.  Lack of planning.  Wrong or unclarified assumptions.  Semantic problems.  Cultural barriers.  Socio psychological barriers.  Emotions.  Filtering.  Information Overload.  Loss by transmission ( Noise)  Poor listening & retention.  Goal conflicts. Offensive style. Time & distance.
  • Overcoming Barriers  Sender • Planning ideas  Overcoming a. Different perceptions b. Language difference c. Inconsistent verbal & non verbal comm. d. Emotionality  Receiver  Paying attention  Active listening  Open mind  Overcoming prejudicial judgment & emotional constraints.  Organization  Choosing right media  Overcoming noise barrier  Simplify org. structure
  • Methods of Communication. Verbal Communications :- I. Oral Communication II. Written Communication Non Verbal Communications :-  Body Language  Sign Language(Symbols)  Para Language  Circumstantial Language
  • Methods of Communication.  Body Language Facial expression Eye contact Posture Gesture  Body Shape Ectomorph Mesomorph Endomorph  Smell & Touch  Silence
  • Methods of Communication.  Sign Language Visual symbols Audio symbols  Para Language Pitch variation Volume Speed & pause Stress on words  Circumstantial Language Space language Surroundings Time
  • THE END THANK YOU