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Newfangled Things: an introduction to Web 2.0 for libraries


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Web 2.0 presentation delivered to NHS library staff in November 2007

Web 2.0 presentation delivered to NHS library staff in November 2007

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    • 1. Newfangled Things: an introduction to Web 2.0 for libraries Siobahn Price, E-Resources Assistant Librarian Francis Costello Library Robert Jones & Agnes Hunt Orthopaedic & District Hospital, Oswestry, Shropshire Email: Delivered at the Yorkshire & the Humber Strategic Health Authority Libraries Conference 20 th November 2007
    • 2. Overview
      • What is Web 2.0?
      • Examples of some 2.0 technologies and how they’ve been used in NHS libraries
      • Planning Web 2.0 for your library
      • Homework!
    • 3. What is Web 2.0?
      • “ Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online.”
      • - Wikipedia itself is a type of social software or Web 2.0 tool
    • 4. Web 2.0 features
      • Tools are:
      • hosted remotely
      • facilitate sharing and communication
      • allow users to add content
      • easy to use
      • Social Software, Libraries and distance learners – Jane Secker, LASSIE, 2007
    • 5. The central idea of (Web 2.0 technologies) is harnessing collective intelligence.” - Tim O’Reilly, O’Reilly Media
    • 6. Web 2.0 Examples
      • Blogging
      • User tagging/ Folksonomies
      • User comments
      • User ratings
      • RSS Feeds
      • Wikis
      • Community photo sharing
      • Community book services
      • Community bookmarking
    • 7. Easy example: Amazon
      • Pictures of book (upload your own pictures)
      • Search inside the book
      • Add to Wish List
      • Tell a friend
      • Perfect partner
      • Customers who bought this book also bought
      • Customers who viewed this book also viewed
      • Customer Reviews
    • 8. Web 2.0 Tools and Library Examples
    • 9. Blog: like a personal newspaper
      • Short for “web log”
      • an easy to use publishing tool that lists content in reverse date order
      • Easy to stay updated
      • RSS feeds can be generated from Blogs
      • a great way to engage staff & library users in conversation as most have commenting facilities
    • 10. The Shrewsbury and Telford Hospital Library Services Blog
    • 11. Wiki
      • a Hawaiian word meaning “quick”
      • a collaborative web space that can be edited by anyone who had registered as a contributor
      • Use for subject guides, library website, encyclopedia content
      • Features include versioning, document history and discussion.
    • 12. Shropshire & Staffordshire Health Libraries Website (using Media Wiki)
    • 13. West Midlands Library Services Network Wiki for Library staff
    • 14. West Midlands Library Services Network Wiki for Library staff
    • 15. RSS
      • An effective tool for keeping up-to-date (you)
      • An effective tool for keeping users up-to-date (Library Feed)
      • Feeds can be used in other Web 2.0 applications e.g. embed into websites, blogs
    • 16. NLH: My Library Francis Costello Library on NLH MyLibrary – RSS Feeds
    • 17. Library RSS Feed
    • 18. Embed in websites Shropshire Health Libraries webpage incorporating Feeds from all libraries
    • 19. Social bookmarking
      • Allows users to store their bookmarks or Internet Favourites remotely so they can be accessed from anywhere with Internet access
      • Organise and share bookmarks using tags
      • Pioneers of concept ‘folksonomy’ in contrast to taxonomy
      • Some sites e.g. allow you to get RSS feeds from bookmarks added
    • 20. Folksonomy: “the wisdom of crowds”
      • Tag this workshop!
    • 21. -
      • All bookmarks in one place
      • Bookmark things for yourself, colleagues, users
      • Look at what other people are bookmarking
      • Create subject lists that can be embedded into blogs, websites
    • 22. NHS Shropshire page
    • 23. NHS Shropshire Patient Information page
    • 24. Embed in other websites SaTH Library Blog Shropshire page of SASHA Library website
    • 25. Social Networking
      • Set up profiles of yourself or library
      • Best known sites MySpace, Facebook
      • Way of marketing library (McBurnie, 2007)
      • Could be used for sharing information within departments, organisations
      • CILIP UKEIG has a group on Facebook
      • Concerns of misuse at work (TUC Briefing )
    • 26. Problems with Web 2.0
      • Issues with IT (considered entertainment)
      • Still quite a new technology for users
      • Takes planning, time to set-up and needs promotion/user education
      • Hard to measure impact
      • Need to keep up-to-date
    • 27. What service do you offer already that could be improved?
      • Current awareness bulletins
      • Newsletters
      • Subject guides
      • Project working
      • Website
      • Training
      • Staff development
    • 28. What should I do now?
      • “ For many, a realistic start means embracing some inexpensive, even free new technologies” – Casey ME, Savastinuk LC. Service for the next-generation library . Library Journal 9/1/2006
    • 29. Homework = Play!!
      • Read blogs
      • Add some RSS feeds to your NLH MyLibrary account
      • Set-up a Library RSS with HLISD/NLH
      • Set-up an account on and bookmark some sites (perhaps set up a joint section like nhsshropshire)
      • Visit Slideshare [ ] and view shared PowerPoint presentations
    • 30. Reading List
      • Special tag has been set-up on for all references
      • No password required
      • Also, new book:
      • Bradley, Phil (2007) How to use Web 2.0 in your library . London: Facet