Newfangled Things: an introduction to Web 2.0 for libraries

Newfangled Things: an introduction to Web 2.0 for libraries Siobahn Price, E-Resources Assistant Librarian Francis Costello Library Robert Jones & Agnes Hunt Orthopaedic & District Hospital, Oswestry, Shropshire Email: Siobahn.Price@rjah.nhs.uk Delivered at the Yorkshire & the Humber Strategic Health Authority Libraries Conference 20 th November 2007

Overview
What is Web 2.0?
Examples of some 2.0 technologies and how they’ve been used in NHS libraries
Planning Web 2.0 for your library
Homework!

What is Web 2.0?
“ Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online.”
- Wikipedia.com Wikipedia itself is a type of social software or Web 2.0 tool

Web 2.0 features
Tools are:
hosted remotely
facilitate sharing and communication
allow users to add content
easy to use
Social Software, Libraries and distance learners – Jane Secker, LASSIE, 2007

The central idea of (Web 2.0 technologies) is harnessing collective intelligence.” - Tim O’Reilly, O’Reilly Media

Web 2.0 Examples
Blogging
User tagging/ Folksonomies
User comments
User ratings
RSS Feeds
Wikis
Community photo sharing
Community book services
Community bookmarking

Easy example: Amazon
Pictures of book (upload your own pictures)
Search inside the book
Add to Wish List
Tell a friend
Perfect partner
Customers who bought this book also bought
Customers who viewed this book also viewed
Customer Reviews

Web 2.0 Tools and Library Examples

Blog: like a personal newspaper
Short for “web log”
an easy to use publishing tool that lists content in reverse date order
Easy to stay updated
RSS feeds can be generated from Blogs
a great way to engage staff & library users in conversation as most have commenting facilities

http://sathlibraries.blogspot.com/ The Shrewsbury and Telford Hospital Library Services Blog

Wiki
a Hawaiian word meaning “quick”
a collaborative web space that can be edited by anyone who had registered as a contributor
Use for subject guides, library website, encyclopedia content
Features include versioning, document history and discussion.

http://crwnwiki1.staffs.ac.uk/sashawiki/index.php/Main_Page Shropshire & Staffordshire Health Libraries Website (using Media Wiki)

http://wish.wikispaces.com/ West Midlands Library Services Network Wiki for Library staff

West Midlands Library Services Network Wiki for Library staff

RSS
An effective tool for keeping up-to-date (you)
An effective tool for keeping users up-to-date (Library Feed)
Feeds can be used in other Web 2.0 applications e.g. embed into websites, blogs

NLH: My Library Francis Costello Library on NLH MyLibrary – RSS Feeds

Library RSS Feed

Embed in websites Shropshire Health Libraries webpage incorporating Feeds from all libraries

Social bookmarking
Allows users to store their bookmarks or Internet Favourites remotely so they can be accessed from anywhere with Internet access
Organise and share bookmarks using tags
Pioneers of concept ‘folksonomy’ in contrast to taxonomy
Some sites e.g. del.icio.us allow you to get RSS feeds from bookmarks added

Folksonomy: “the wisdom of crowds”
Tag this workshop!

Del.icio.us - http://del.icio.us/
All bookmarks in one place
Bookmark things for yourself, colleagues, users
Look at what other people are bookmarking
Create subject lists that can be embedded into blogs, websites

http://del.icio.us/nhsshropshire/ NHS Shropshire Del.icio.us page

http://del.icio.us/nhsshropshire/forpatients NHS Shropshire Del.icio.us Patient Information page

Embed in other websites SaTH Library Blog Shropshire page of SASHA Library website

Social Networking
Set up profiles of yourself or library
Best known sites MySpace, Facebook
Way of marketing library (McBurnie, 2007)
Could be used for sharing information within departments, organisations
CILIP UKEIG has a group on Facebook
Concerns of misuse at work (TUC Briefing http://www.tuc.org.uk/extras/facinguptofacebook.pdf )

Problems with Web 2.0
Issues with IT (considered entertainment)
Still quite a new technology for users
Takes planning, time to set-up and needs promotion/user education
Hard to measure impact
Need to keep up-to-date

What service do you offer already that could be improved?
Current awareness bulletins
Newsletters
Subject guides
Project working
Website
Training
Staff development

What should I do now?
“ For many, a realistic start means embracing some inexpensive, even free new technologies” – Casey ME, Savastinuk LC. Service for the next-generation library . Library Journal 9/1/2006 www.libraryjournal.com/article/CA6365200.html

Homework = Play!!
Read blogs
Add some RSS feeds to your NLH MyLibrary account
Set-up a Library RSS with HLISD/NLH
Set-up an account on del.icio.us and bookmark some sites (perhaps set up a joint section like nhsshropshire)
Visit Slideshare [ www.slideshare.net/ ] and view shared PowerPoint presentations

Reading List
Special tag has been set-up on del.icio.us for all references
http://del.icio.us/nhsshropshire/yorkshirehumberworkshop
No password required
Also, new book:
Bradley, Phil (2007) How to use Web 2.0 in your library . London: Facet

Newfangled Things: an introduction to Web 2.0 for libraries

by Shrewsbury and Telford Health Libraries

Accessibility

Categories

Upload Details

Usage Rights

1 Embed 1

Statistics