Newfangled Things: an introduction to Web 2.0 for libraries Siobahn Price, E-Resources Assistant Librarian Francis Costello Library Robert Jones & Agnes Hunt Orthopaedic & District Hospital, Oswestry, Shropshire Email: Siobahn.Price@rjah.nhs.uk Delivered at the Yorkshire & the Humber Strategic Health Authority Libraries Conference 20 th November 2007

Overview What is Web 2.0? Examples of some 2.0 technologies and how they’ve been used in NHS libraries Planning Web 2.0 for your library Homework!

What is Web 2.0?

Examples of some 2.0 technologies and how they’ve been used in NHS libraries

Planning Web 2.0 for your library

Homework!

What is Web 2.0? “ Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online.” - Wikipedia.com Wikipedia itself is a type of social software or Web 2.0 tool

“ Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online.”

- Wikipedia.com Wikipedia itself is a type of social software or Web 2.0 tool

Web 2.0 features Tools are: hosted remotely facilitate sharing and communication allow users to add content easy to use Social Software, Libraries and distance learners – Jane Secker, LASSIE, 2007

Tools are:

hosted remotely

facilitate sharing and communication

allow users to add content

easy to use

Social Software, Libraries and distance learners – Jane Secker, LASSIE, 2007

The central idea of (Web 2.0 technologies) is harnessing collective intelligence.” - Tim O’Reilly, O’Reilly Media

Web 2.0 Examples Blogging User tagging/ Folksonomies User comments User ratings RSS Feeds Wikis Community photo sharing Community book services Community bookmarking

Blogging

User tagging/ Folksonomies

User comments

User ratings

RSS Feeds

Wikis

Community photo sharing

Community book services

Community bookmarking

Easy example: Amazon Pictures of book (upload your own pictures) Search inside the book Add to Wish List Tell a friend Perfect partner Customers who bought this book also bought Customers who viewed this book also viewed Customer Reviews

Pictures of book (upload your own pictures)

Search inside the book

Add to Wish List

Tell a friend

Perfect partner

Customers who bought this book also bought

Customers who viewed this book also viewed

Customer Reviews

Web 2.0 Tools and Library Examples

Blog: like a personal newspaper Short for “web log” an easy to use publishing tool that lists content in reverse date order Easy to stay updated RSS feeds can be generated from Blogs a great way to engage staff & library users in conversation as most have commenting facilities

Short for “web log”

an easy to use publishing tool that lists content in reverse date order

Easy to stay updated

RSS feeds can be generated from Blogs

a great way to engage staff & library users in conversation as most have commenting facilities

http://sathlibraries.blogspot.com/ The Shrewsbury and Telford Hospital Library Services Blog

Wiki a Hawaiian word meaning “quick” a collaborative web space that can be edited by anyone who had registered as a contributor Use for subject guides, library website, encyclopedia content Features include versioning, document history and discussion.

a Hawaiian word meaning “quick”

a collaborative web space that can be edited by anyone who had registered as a contributor

Use for subject guides, library website, encyclopedia content

Features include versioning, document history and discussion.

http://crwnwiki1.staffs.ac.uk/sashawiki/index.php/Main_Page Shropshire & Staffordshire Health Libraries Website (using Media Wiki)

http://wish.wikispaces.com/ West Midlands Library Services Network Wiki for Library staff

West Midlands Library Services Network Wiki for Library staff

RSS An effective tool for keeping up-to-date (you) An effective tool for keeping users up-to-date (Library Feed) Feeds can be used in other Web 2.0 applications e.g. embed into websites, blogs

An effective tool for keeping up-to-date (you)

An effective tool for keeping users up-to-date (Library Feed)

Feeds can be used in other Web 2.0 applications e.g. embed into websites, blogs

NLH: My Library Francis Costello Library on NLH MyLibrary – RSS Feeds

Library RSS Feed

Embed in websites Shropshire Health Libraries webpage incorporating Feeds from all libraries

Social bookmarking Allows users to store their bookmarks or Internet Favourites remotely so they can be accessed from anywhere with Internet access Organise and share bookmarks using tags Pioneers of concept ‘folksonomy’ in contrast to taxonomy Some sites e.g. del.icio.us allow you to get RSS feeds from bookmarks added

Allows users to store their bookmarks or Internet Favourites remotely so they can be accessed from anywhere with Internet access

Organise and share bookmarks using tags

Pioneers of concept ‘folksonomy’ in contrast to taxonomy

Some sites e.g. del.icio.us allow you to get RSS feeds from bookmarks added

Folksonomy: “the wisdom of crowds” Tag this workshop!

Tag this workshop!

Del.icio.us - http://del.icio.us/ All bookmarks in one place Bookmark things for yourself, colleagues, users Look at what other people are bookmarking Create subject lists that can be embedded into blogs, websites

All bookmarks in one place

Bookmark things for yourself, colleagues, users

Look at what other people are bookmarking

Create subject lists that can be embedded into blogs, websites

http://del.icio.us/nhsshropshire/ NHS Shropshire Del.icio.us page

http://del.icio.us/nhsshropshire/forpatients NHS Shropshire Del.icio.us Patient Information page

Embed in other websites SaTH Library Blog Shropshire page of SASHA Library website

Social Networking Set up profiles of yourself or library Best known sites MySpace, Facebook Way of marketing library (McBurnie, 2007) Could be used for sharing information within departments, organisations CILIP UKEIG has a group on Facebook Concerns of misuse at work (TUC Briefing http://www.tuc.org.uk/extras/facinguptofacebook.pdf )

Set up profiles of yourself or library

Best known sites MySpace, Facebook

Way of marketing library (McBurnie, 2007)

Could be used for sharing information within departments, organisations

CILIP UKEIG has a group on Facebook

Concerns of misuse at work (TUC Briefing http://www.tuc.org.uk/extras/facinguptofacebook.pdf )

Problems with Web 2.0 Issues with IT (considered entertainment) Still quite a new technology for users Takes planning, time to set-up and needs promotion/user education Hard to measure impact Need to keep up-to-date

Issues with IT (considered entertainment)

Still quite a new technology for users

Takes planning, time to set-up and needs promotion/user education

Hard to measure impact

Need to keep up-to-date

What service do you offer already that could be improved? Current awareness bulletins Newsletters Subject guides Project working Website Training Staff development

Current awareness bulletins

Newsletters

Subject guides

Project working

Website

Training

Staff development

What should I do now? “ For many, a realistic start means embracing some inexpensive, even free new technologies” – Casey ME, Savastinuk LC. Service for the next-generation library . Library Journal 9/1/2006 www.libraryjournal.com/article/CA6365200.html

“ For many, a realistic start means embracing some inexpensive, even free new technologies” – Casey ME, Savastinuk LC. Service for the next-generation library . Library Journal 9/1/2006 www.libraryjournal.com/article/CA6365200.html

Homework = Play!! Read blogs Add some RSS feeds to your NLH MyLibrary account Set-up a Library RSS with HLISD/NLH Set-up an account on del.icio.us and bookmark some sites (perhaps set up a joint section like nhsshropshire) Visit Slideshare [ www.slideshare.net/ ] and view shared PowerPoint presentations

Read blogs

Add some RSS feeds to your NLH MyLibrary account

Set-up a Library RSS with HLISD/NLH

Set-up an account on del.icio.us and bookmark some sites (perhaps set up a joint section like nhsshropshire)

Visit Slideshare [ www.slideshare.net/ ] and view shared PowerPoint presentations

Reading List Special tag has been set-up on del.icio.us for all references http://del.icio.us/nhsshropshire/yorkshirehumberworkshop No password required Also, new book: Bradley, Phil (2007) How to use Web 2.0 in your library . London: Facet

Special tag has been set-up on del.icio.us for all references

http://del.icio.us/nhsshropshire/yorkshirehumberworkshop

No password required

Also, new book:

Bradley, Phil (2007) How to use Web 2.0 in your library . London: Facet