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Danielle Jacobs highlighted the results of BELTUG’s own research into the current situation of the business market, clearly demonstrating there is insufficient competition. “Often, organisations do not get more than one or two responses to their RFPs. There is also limited vendor switching,” she explained. “An important shift is necessary. International and national authorities need to consider businesses as a separate market with its own needs. More and more companies are looking for service providers to help them with increased complexity. Integrators (will) have 'preferred' suppliers. Often Belgacom will be one of these. BELTUG fears that there is an increased risk of dependency on Belgacom."