Design thinking. Prototype & Test


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Design Thinking Action Lab
Lecturer: Leticia Britos Cavagnaro: Ph.D., Deputy Director of the National Center for Engineering Pathways to Innovation (Epicenter), Stanford University

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Design thinking. Prototype & Test

  1. 1.  @OmarEAvila NovoEd plaform, Stanford University Assignment 4: Prototype & Test  Design Thinking Action Lab
  2. 2. Your goal for this week’s assignment is to take ideas you generated as  solutions for the challenge out of your head and make them tangible to  get feedback from stakeholders. Step 1 - Create TWO different prototypes. Step 2 - Test the prototypes with people. Step 3 - Write a reflection.
  3. 3. Problem statement: One’s life is not lineal, it is organic. The business world is changing faster than what educational system does. How can we get a continuous, flexible & personalized education to cover the business demand but also empower the talent of the people?
  4. 4. Let´s call it “Friday´s after work at work”. Every Friday, at the end of my working journey (the last working hour), me and other employees (regardless hierarchy) are invited (not a mandatory) to go to the office café to have free drinks & some snacks in an informal sharing session. While the people are coming, I ask for a drink and chat with some employees. After 10 minutes, the session starts: We all are standing up forming a circle, to preserve the informality of the event. In the following 30 minutes (maximum), any of those who wants, have 2 minutes to share something with the rest: Project I am working on (state, evolution, success, obstacles), books or articles I liked, passions, projects I have in mind and I need some insights, collaboration or feedback, and so on. As I don’t know how many will come, I don’t frame around a topic nor state how to determine who is going to speak. After listening to the speakers (max 15 speeches x 2 minutes), it´s time for networking and deep conversation on something that captured my attention. Prototype for the solution “Informal sharing sessions with employees”
  5. 5. As some may not attend the session because they are busy, or out of the office, we record the speeches part. For those who can’t attend physically the event, and want to join us, it´s possible through a conference call. The goal is to get updated with new knowledge and learning, strength collaboration & team building and also connect with other colleagues that share common passion & interests. To promote this event among all employees, I’ll put a poster / notice information in the café & I’ll talk with human resources & communication department to have their Ok to send an email to all the employees and get the HR authorization to cover the drinks & snacks cost. Prototype for the solution “Informal sharing sessions with employees”
  6. 6. + What worked What could be improved ? Questions ! Ideas Easy to understand & visualize the solution. She likes that attend or participate is not a mandatory Interesting idea to record the event & follow up the event by audio call Get the HR & bosses authorization for working 1h less on Friday Chronometer the 2 minutes speeches IT staff & technology: Record the event & participate through audio call Why on Fridays? Less meetings, wrap up of the week, welcome the weekend Why just 15 speeches as maximum? To get the maximum concentration from the audience How to manage if the space is overcrowded? Search for a new space
  7. 7. This is another solution for continuous learning, which is more sophisticated than the previous one. As one can be inspired at any time, I got the company authorization to put at least one blackboard in the office (working rooms, café, toilet and so on) with this claim: “¿What are you thinking on?” At any time, and in any easy way, I can share my ideas & thoughts to transform the world, share my passions, worries, projects in mind, hobbies, ask for help, ask for an expert / advice on something, find collaborator, ask or propose ways to improve the work, propose or ask for course, and so on. To share my thoughts, I can use the blackboards, the windows or the walls as a space. I can use post it, write in walls & windows with pens that do not damage them, share photos, or physical objects (prototypes I made). Of course that all the materials needed are provided for free. Everybody is invited to participate, collaborate, share & learn: Employee, employer, visitors (students, kids, family & friends), partners, clients, suppliers and so on. The goal is to share & learn at anytime, anywhere and from everybody. Prototype for the solution “Share ideas, knowledge and thoughts in post it, at any time & place in the office, with free access to everybody
  8. 8. + What worked What could be improved ? Questions ! Ideas No idea is lost ¡You can write in windows & walls! Engagement, collaboration & network of connections between the people Very low cost, but big impact Implement step by step. Need open minded organizations & people´s culture Confidentiality The ideas are anonymous or not? The participant decide depending on the topic, his interests and so on What about confidentiality? Depending on the topic there is free access to everybody, or just for employees or a particular department
  9. 9.  @OmarEAvila NovoEd plaform, Stanford University Assignment 4: Prototype & Test Design Thinking Action Lab
  10. 10.  @OmarEAvila NovoEd plaform, Stanford University Assignment 4: Prototype & Test Design Thinking Action Lab