Every organization has needs that are unique. But IT departments share some common challenges, which are summed up in statements like these: We’re on a tight budget, so I need my IT costs to be lower, and more predictable. I want to give users the features of the latest platform, but we don’t have the resources to upgrade our systems right nowWe’re chronically understaffed, and I need to free up our people to work on strategic projects instead of maintaining existing systemsWith all the cost cutting going on, our IT budget isn’t big enough to get the security and reliability we need. If these statements sound familiar, I think you’ll be interested in hearing how cloud computing can be part of the solution.
Exchange Online provides you the benefits of cloud-based e-mail, while preserving the robust capabilities of an on-premises Exchange deployment. The service provides the core features of Exchange Server 2007, so you and your users get the business-class messaging capabilities you’re familiar with. These capabilities include anywhere access to mailbox data from PC, web and mobile devices. Your users get the large mailbox sizes that are common from web-mail providers, but they can still connect using familiar tools like Outlook, and get enterprise-grade collaboration features such as shared calendars, delegates, conference rooms, and distribution lists.But Exchange Online goes beyond just delivering familiar Exchange Server capabilities. You also get the benefits of an online service. Simplified management means the service is designed to minimize your administrative burden. You can manage settings over the web from a easy-to-use administration portal. IT pro support is available to you 24 hours a day, 7 days a week. You can set up synchronization from your local Active Directory to your online environment, to keep it up-to-date automatically.Advanced security and reliability provide you with peace of mind. Exchange Online is hosted out of carrier-class datacenters, and includes a premium disaster recovery service that is tested regularly. It has Forefront Online Protection for Exchange built-in to help keep viruses and spam from reaching your users’ inboxes. It also provides optional services such as archiving and email encryption to meet your business’s compliance and privacy needs.Deployment flexibility, part of our software + services approach to cloud computing, means that you can choose on-premises software, Online services, or both, to suit your organization’s needs. You can set up coexistence between Exchange Online and your local Exchange Server, so you can move some users Online while keeping others on-premises. Migration tools help make the transition to Online smooth, by letting your users take all of their mailbox data with them to the cloud. And, you can use the deskless subscription to give email to your employees with lightweight needs, in cost-effective way.Let’s take a closer look at each of these areas.
Anywhere access means that users can connect to their mailbox with a consistent experience across PC, web, and mobile. Exchange Online provides a full-featured Outlook experience, without the need for a VPN connection. This means that your users can keep using their favorite rich client after moving to the cloud, without a degraded experience. They can work offline in cached mode and enjoy features like the offline address book, that they’ve come to expect when using Outlook against an Exchange back end.For access via a web browser, Outlook Web Access provides a premium experience that matches the look and feel of the full Outlook client.Mobile access is available from a wide range of devices that connect directly to Exchange via the ActiveSync protocol. These include Windows Mobile, the iPhone, Nokia devices, and many more. Support for Blackberry devices is also available as an add-on.If employees have to learn new user interfaces and change their work practices as part of a move to the cloud, the result would be dissatisfaction and higher support costs. However, because Exchange Online allows users to continue to work as they do now, you have the freedom to “swap out” your back-end infrastructure with minimal disruption.
Exchange Online isn’t just about preserving your user’s current capabilities, though. It’s also about giving them more that what they have today. The service provides large mailbox sizes, 5 GB per user by default, and a flexible storage policy allows you to adjust individual mailbox sizes based on a total storage pool at the company level. You can give some users less than 5GB, and some more than 5GB, up to a maximum of 25GB per user. You can also purchase additional storage if needed. Larger mailbox sizes mean that users don’t have to waste time cleaning out their inboxes to stay under quota. And because they have space to store all of their e-mail on the server, rather than having it spill over to client-side archive files, all their historical data is accessible from Outlook Web Access and mobile devices. Plus, all that data is backed up regularly, rather than sitting on a PC or laptop hard drive that could fail at any time.
Exchange features for collaboration are also part of Exchange Online. These include: Group management capabilities, like personal distribution lists and shared distribution listsThe Global Address List, or company directoryShared contacts, for people like consultants and contactors who don’t have mailboxes on your system, but still need to appear in your global address listSupport for delegate access to mailboxes and calendars, which is essential for executive assistants and shared resourcesConference room support, with a resource booking attendant that can automatically accept or decline meeting requests. These conference rooms come as part of the service, and do not require separate licenses. Other capabilities include having multiple e-mail domains for your organization, and multiple aliases for each user.
Another way that Exchange Online provides simplified management, is through integration with your local Active Directory. Setting up synchronization from Active Directory to Online Services lets you leverage the information that’s in your on-premises directory so you don’t have to do administration in two places.The Active Directory Synchronization tool is a free download that you install on a server in your network. The tool syncs any changes made in Active Directory and pushes those changes to the Microsoft Online environment. This means that when you add a new employee, delete a terminated employee, or change contact information, these changes are automatically propagated to the cloud, so you don’t have to do it manually. These items become read-only in the cloud, and you continue to manage them with familiar tools in AD, the same way you do today. The directory sync tool synchronizes changes every 3 hours. To protect your security, it does not sync sensitive information, such as domain passwords.Directory sync also keeps distribution groups and the global address list up-to-date automatically, and plays an important role when you run in coexistence mode between your local Exchange Server and Exchange Online.
With Exchange Online, you no longer need worry about routine maintenance and updates to your e-mail servers. Our datacenter staff deploys security patches and updates, and rolls out new features and capabilities regularly. You can let experts in the datacenter manage your e-mail infrastructure, while your IT department focuses on supporting your business’s priorities. You can spend less time performing routine and repetitive tasks like installing security patches or managing backups, and more time on activities that add value to your business.Additionally, because Exchange Online is being updated regularly, your organization stays current with the newest software capabilities, with minimal effort on your part. This gives your users access to the latest technology, so they can be more productive.
Let’s take the features of Exchange Server 2010, for example. The newest version of Exchange includes an array of new capabilities that your users will love. Here’s a partial list: There are features that help users manage information overload, like automatic grouping of e-mails by conversation, and the ability to ignore conversations that aren’t relevant. MailTips help prevent embarrassing or time-wasting e-mail mistakes, and distribution groups can be moderated to prevent abuse. New calendar-sharing capabilities let users share their free/busy data across organizational boundaries.Outlook Web App gains new features like premium support on multiple web browsers, embedded instant messaging, improved calendaring options, and unification of the nickname cache with Outlook.New capabilities are available on mobile devices for the first time as well. You can see whether you’ve replied to a particular message in your inbox. You can look up a coworker’s free/busy status. And, you can use your mobile device’s sync partnership with Exchange as a way to get advanced text messaging capabilities. A new updatable Outlook mobile client means you can push these capabilities out to your users over the air.Exchange 2010 also includes many other capabilities not show here, such as integrated archiving, cross-mailbox search, and advanced transport rules. All of these features will be rolled out in Exchange Online during calendar year 2010. And the best part, is that they will come to the service without you having to make the traditional investment of time and energy required to upgrade your e-mail infrastructure.
Security and reliability are key considerations for most organizations when they think about moving to cloud-based e-mail. Here’s a few of the steps we take to help ensure that your e-mail is secure, private, and reliable. We use redundancy throughout the service to support our 99.9% uptime guarantee. The service is architected with redundancy at every level: from disk drives, to network connections, to power sources, and so on. We deploy our service on the latest hardware and network equipment in carrier-class datacenters, and replicate your data to a separate geo-redundant location. Site-level failover is tested regularly to verify that we can perform fast switchover to a separate datacenter. We use a defense-in-depth strategy for security, that begins far upstream, in the software development process with threat modeling and the trustworthy computing initiative. We deploy the software on hardened servers in secure data centers where multi-factor authentication is required for our operations staff. We add multiple layers of logical security, including filtering routers, hardened firewalls, and intrusion detection systems. We undergo independent audits regularly to ensure our datacenters are highly secured and to verify that we are following best-in-class operational processes. As with on-premises Exchange deployments, Outlook, OWA and mobile device connections all use Secure Socket Layer encryption.Many organizations, when they consider these investments, and compare them to what’s in place for their current e-mail environment, conclude that Exchange Online can provide a higher level of availability and security than they have today.
Exchange Online uses Forefront Online Protection for Exchange for enterprise-class antivirus and anti-spam services. This is included as part of the Exchange Online subscription, to help block malware from reaching your users’ inboxes. The service uses proprietary anti-spam technology to achieve high accuracy rates It covers both incoming, outgoing, and internal e-mail messages. This helps protect your organization from malicious content that originates from behind your firewall Forefront uses multiple and complementary anti-virus engines help catch e-mail-borne viruses and other malicious code All of this is built-in to your service. No configuration is necessary to start or maintain the filtering technology
If your needs require, you can purchase Exchanged Hosted Archive, an advanced message archiving system, to meet e-discovery and archiving requirements. As messages enter and leave the Exchange Online network, a copy of each is sent to a secure online repository. Similarly, mail sent within the organization is captured via Exchange envelope journaling. Instant messages and other communications such as Bloomberg mail can also be copied directly to the archive. Or, if you’ve already invested in another archiving solution, you can journal e-mail out to that archive from Exchange Online as well.
Deployment flexibility is one of Exchange Online’s overarching themes. You can use Exchange Online in combination with a local Exchange Server, to allow some users to stay on-premises while others are hosted. We call this ability to split your domain between the two platforms coexistence. In this setup, all users share the same domain name, see the same global address list, and so on.We see requests for this mixed or hybrid scenario all the time: universities want students in the cloud but faculty on-premises. Airlines want pilots and flight attendants in the cloud but corporate staff on-premises. Banks want their unregulated retail workers in the cloud but the regulated workers on premises, and so on. A coexistence approach lets you be selective about which users you move to the cloud.In addition, it can help you scale up to accommodate rapid growth. If you have a merger or acquisition, you can onboard the new organization directly to Exchange Online must faster than building out a new on-premises environment. Coexistence is also an excellent way to run pilot deployments to test out the capabilities of online with low risk. Even if your company doesn’t plan on being in a coexistence state for an extended period of time, coexistence capabilities make your migration to the cloud smoother.
MS Online Friday 2011 - 1ª Sexta
Microsoft Online Friday 2011<br />Utilizando o Exchange Online no BPOS<br />
Sara Barbosa<br />Twitter: @sarabarbosa<br />MSN: email@example.com<br />Blog: http://sarajbarbosa.wordpress.com<br />Quem comanda o show?<br />Fernando Andreazi<br />Twitter: @fandreazi<br />MSN: firstname.lastname@example.org<br />Blog: http://fernandoandreazi.spaces.live.com<br />
DesafiosemTIClientesdizem…<br />Euprecisoque o meucusto com IT sejamenor…<br />Querodarparaosmeususuáriosrecursosmaisrecentes da plataforma, mas nãotemoscomoatualizar agora…<br />Precisoliberar a minhaequipeparaprojetosestratégicos e nãoficarapagandoproblemas…<br />O meuorçamento de IT é focadoparamanter a segurança e Confiabilidade…<br />
Exchange Online<br />Exchange Online<br />Mensagens de negócio<br /><ul><li>Acesso de qualquerlugar e qualquerdispositivo
Serviços de Arquivamento e criptografia</li></ul>Segurança<br />Flexibilidadenaimplementação<br /><ul><li>Ferramentas demigração
Baixocusto</li></li></ul><li>Mensagens de negócioAcesso de qualquerlugar<br />E-mail<br />Calendário<br />Mobilidade<br />Acesso Offline<br />Contatos<br />Tarefas<br />Diretório da empresa<br />Rico acesso com Outlook 2007 ou superior<br />Experiêncianaplataforma web<br />Suporte a umaamplagama de dispositivos<br />PCs<br />Phones<br />Browsers<br />
Mensagens de negócio Espaço nas caixas de correios<br />5GB é o padrãoalocadopor (25GB máximo)<br />Armazenamento de acordo com a empresa<br />Diferentestamanhosporusuários<br />Armazenamentoadicionaldisponívelparacompra<br />
Mensagens de negócioFuncionalidade de colaboração<br />Listas de distribuição<br />Diretórios da empresa<br />Contatoscompartilhados<br />Delegaracesso<br />Salas de conferência<br />
SimplificarGerenciamentoSincronização de Active Directory<br />Ferramentapara Sync instalado no servidor local<br />Sincronizao seu Active Directory com o Microsoft Online Services<br />Simplifica o provisionamento de usuários<br />Lista de endereço global unificada<br />
SimplificarGerenciamentoAtualizações regulares<br />O Datacentergerencia patches de atualizações e segurança<br />Foconosprojetoscríticos e nãonamanutenção de rotina<br />Ofereceaosusuáriosservicosatualizados<br />
SimplificarGerenciamentoExchange 2010<br />Visualizarconversação<br />OWA paraFirefox e Safari<br />Leitura no Mobile /respostas<br />MailTips<br />SMS Sync<br />Integração com IM e presença no OWA<br />Listas de distribuição<br />OWA side-by-side calendar view<br />Calendáriocompartilhado<br />
Segurança e ConfiabilidadeServiços de email seguros, privados e confiáveis<br />Hardware, rede, e redundância no datacenter<br />Várias camadas de segurança nos dados<br />Acesso via SSL<br />
Segurança e ConfiabilidadeProteção contra virus e spam<br />z<br />Internet<br />Váriasvafinaspara virus<br /><ul><li>Alta precisãonafilstragem de Spam</li></li></ul><li>Segurança e ConfiabilidadeArquivamento e e-discovery (Opcional)<br />COPY<br />z<br />Internet<br />Internal Mail<br />COPY<br />Auditor, Outside Counsel Access<br />End User/Admin Access<br /><ul><li>Avançadosrecursos de e-discovery</li></li></ul><li>Flexibilidadenaimplementação<br />Branch Office<br />Permitequevocêfaça um Mix de ambientes(instalado e hospedado)<br />HQ<br />
Implementando o BPOS em 20 minutos!<br />Cenário<br />Andreazi IT é uma empresa que, hoje, conta com 30 funcionários, e tem previsão de crescimento para 60 funcionários no próximo ano.<br />A empresa utiliza POP3 para envio/recebimento de e-mails, o Gerente de TI deseja migrar para uma plataforma que traga uma experiência rica para os usuários, que seja segura, que não tenha indisponibilidades frequentes, fácil de gerenciar e que tenha um baixo custo.<br />
Implementando o BPOS em 20 minutos!<br />Plano de Migração<br /><ul><li>Criar conta no Microsoft Online; (OK)