Don’t put the cart before the horse! Know your skills, you employment history, etc… then work on a resume.
Skills are simply activities and traits we have learned and can do with efficiency and proficiencyWe all have hundreds of skills – learned from life and work Job RelatedRequired for the jobUsually require some training or experienceOften used for screening applicantsSee job descriptionsRequired skillsPreferredTransferrableCan use in a variety of jobsOften called “universal” skillsCan transfer from one job to anotherSkills gained from last job – how they apply to current position applying forSelf ManagementDescribe your personalityAllow you to adapt to new situationsMake you a good worker
An opportunity – This is your chance to get them interested enough to invite you for an interviewAn advertisement - This is your chance to sell yourselfWho you are- Should represent the best of who you areIf prepared properly, it will secure interviews for you
Appeal of the Whole page. Does it look unique and professional?Ease of understanding. Does it look easy to navigate? Reader friendly? OR is it just a page of words? Confusing to get through?
The competition is fierce… make them want to read your resume!
TemplatesThey are not personalThere are many others that will look like itBrief, short bullets - Do not overwhelm employer with information
First impression. The Whole pageDoes it look professional?B) Important info Left side of pageWhat you did and where you did it. C) Dates Right side of pageLong Term employment, gaps, job hoppingD) Strong ending Bottom ¼ of pageEnd the resume with strong, reassuring pointsE) What you did. Middle of the pageNot just duties, but accomplishments
Order can be changed somewhatList education/training if the emphasis is on education/training. If our skills and experience comes from employment, list employment first.
NameThe first line should be your nameUse your full first name in bold or caps – 20-24 point? May be a bit largeLarger than the largest font used in bodyAvoid using decorative fontsDon’t use black or gray shaded backgroundsExclude titles Mr., Mrs., Ms., …AddressFull address including city, state and zip – no abbreviationsInclude contact address - Permanent address should be used if at a temporary address12 font is finePhoneHome/cell with area codeProvide a phone number where you can be reached or where a voicemail can be leftAppropriate message and ringback toneEmailInclude your email addressUse an appropriate email address Don’t use “firstname.lastname@example.org”Be sure you check itWebsiteActual websiteProfessional blogE-portfolioLinked in page Middle initial: make the most sense for people with fairly common names. Do a search on LinkedIn and see how many results come up to determine. Degrees or certifications: if you normally sign emails with something like MBA, you may want to use as your title on your resum as well. Depends on whether you’re applying for a job where they’re appropriate or required.
Objective. Include an objective when we are pursuing a specific job goal. For that reason objectives should be included in the first paragraph of our cover letter too, and it should state what type of job you want to do. Should not use the same resume for multiple jobs – companies can spot mass produced resumes and much of the time they will just disregard themLeave off the fluffDon’t limit oneself, but note that being too broad can communicate a lack of direction
Skills. List skills pertaining to the job, such as counseling, assessment, accounting, business and program management, budgeting, public speaking, workshop development and presentation, basic computer/internet skills, excellent oral and written communication are some skills that could be used. This is a very important part of your resume and you should spend a good deal of time on it.
If you can’t answer or speak in depth about your experience, then don’t list it!
Job History. A general standard is to list the last three – five jobs or the jobs that are most appropriate to our stated goals. Stay within last 10 years if possible – up to 15 yearsCompany name – bold Position and time-span on the second lineUse only year, not month and year (avoids time gaps)Each position should have at least two bulletsExplain role and contributionsDon’t emphasize duties but rather emphasize outcomes“Increased efficiency of … by 20%”“Improved user navigation experience on …”Descriptions should be consistent in wordingWatch the tenseCurrent job uses present tenseFormer jobs use past tense VolunteeringCan use if employment history is lacking
1. “Salary negotiable”Yes, they know. If you’re wasting a precious line of your resume on this term, it looks as though you’re padding -- that you’ve run out of things to talk about. If your salary is not negotiable, that would be somewhat unusual. (Still, don’t put that on your resume either.)2. “References available by request”See the preceding comment about unnecessary terms.3. “Responsible for ______”Reading this term, the recruiter can almost picture the C-average, uninspired employee mechanically fulfilling his job requirements -- no more, no less. Having been responsible for something isn’t something you did -- it’s something that happened to you. Turn phrases like “responsible for” into “managed,” “led” or other decisive, strong verbs.4. “Experience working in ______” (seasoned, well-versed)Again, experience is something that happens to you -- not something you achieve. Describe your background in terms of achievements.“Experience in developing client reports” is both vague and redundant – instead: “created five customized weekly reports to analyze repeat client sales activity”5. “Problem-solving skills”You know who else has problem-solving skills? Monkeys. Dogs. On your resume, stick to skills that require a human.6. “Detail-oriented”So, you pay attention to details. Well, so does everyone else. Don’t you have something unique to tell the hiring manager? Plus, putting this on your resume will make that accidental typo in your cover letter or resume all the more comical.7. “Hardworking” Have you ever heard the term “show -- don’t tell”? This is where that might apply. Anyone can call himself a hard worker. It’s a lot more convincing if you describe situations in concrete detail in which your hard work benefited an employer.8. “Team player”show instead of tell. There are very few jobs that don’t involve working with someone else. If you have relevant success stories about collaboration, put them on your resume. Talk about the kinds of teams you worked on, and how you succeeded.Instead: “led project team of 10 to develop a new system for distributing reports that reduced the time for managers to receive reports by 25%”9. “Proactive” This is a completely deflated buzzword. Again, show rather than tell.10. “Objective”This term isn’t always verboten, but you should use it carefully. If your objective is to get the job you’ve applied for, there’s no need to spell that out on your resume with its own heading. A resume objective is usually better replaced by a career summarydescribing your background, achievements and what you have to offer an employer. An exception might be if you haven’t applied for a specific job and don’t have a lot of experience that speaks to the position you’d like to achieve.10 Phrases that could kill your resume – handout
Education/Training. Education is important to list on a resume, even if it isn’t related to the job you are pursuingCarefully consider dates of education/training because it can date us – if education is over 5 years ago, list it, but leave off the date when it was completedInclude academic accomplishments and awardsA GED can be listed as a high school graduate GPA only if higher than 3.0Can include relevant employer sponsored training, any classes/training you are currently attending - or put in Extras sectionIf you have a lot of college experience you can omit the high school information
Honors, Awards,Recognition. List any awards/recognitions that are appropriate such as employee of the month and promotions – always a great thing to put on your resume – and a way to set yourself apart Academic Scholarships, Deans’ list, High GPA, PresentationsCertificates/Licenses. List certificates/licenses that you’ve received especially those pertaining to the job – CPR, boilers license, first responder, professional relatedContinuing EducationInternshipsAssociations, memberships, organizations. List organizational membership and transferable skills that are related to our job goals. Student Organizations or Professional OrganizationsCommunity Involvement - List activities such as volunteer work, or anything else pertaining to the job. Notes. Add other personal things such as ability to work in a team setting, sense of humor, dependable, reliable, ability to get things done in a timely manner, and other things about yourself.Hobbies/Personal Interests. Include if they are employment related or not controversial and they show skill and experience. Know your audience – does listing interests matter to most?Military. Include military experience and describe job duties/skills in ‘civilian’ language. For example truck vehicle mechanic to light diesel mechanic, or logistics to warehouse, or chief petty officer to supervisor.
References. Can be included on resume or as an additional page to share at interview. Reference sheet is a stand-alone documentShould include your Header from the resumeTry to arrange contact information in pleasing fashionChoose WiselyPick individuals that think highly of youPick individuals that are familiar with your workAlways ask your references before using their namesBe prepared to give supporting materials – courses, projects, …Ask again if it has been a whileWhat might they be asked?How would you describe Sarah’s professional style?What was Sarah’s major contribution to the organization?Why did Sarah leave your company?What are Sarah’s strengths? Weaknesses?What type of management style would be fit with Sarah’s approach?How would you describe Sarah’s relationship with peers? Supervisors?Given the described position, would you hire/re-hire Sarah for the job? If not, why not?
Spell checkGrammar & PunctationSpacing- Formatting - LayoutReadability – Font sizeGet critiques – More eyes!Proofread, proofread, proofread!Step away from the resume… then come back with fresh eyes
WordClick the Microsoft Office Button , and then click Word Options.Click Proofing.Make sure Check grammar with spelling is selected.Under When correcting grammar in Word, select the Show readability statistics check box.Flesch-Kincaid Grade Level testThis test rates text on a U.S. school grade level. For example, a score of 8.0 means that an eighth grader can understand the document. For most documents, aim for a score of approximately 7.0 to 8.0.
Don’t assume email is the best method to send a resumeHand delivering assures it will arrive in perfect conditionYour resume will look best if you…FlatNeutralClean and error freeSimpleBriefStandardTruthfulWhen you do send electronically:Include the position for which you are applying for and your name in the subject lineLabel your attachment with your name
Leonardo de Vinci wrote the first professional resume in 1482 In 1940 resumes included weight, height, marital-status and religion 1987 – Fax machines were the most popular way to send a resume In 2007 the video resume hit YouTube 2012 – over 100 million resumes will be sent out this year
PURPOSE An opportunity An advertisement Who you are If prepared properly…
EFFECTIVE RESUMES SHOULD NOT… Contain just duties Be “general” Be difficult to read Too wordy Use complete sentences Be ordered incorrectly Contain personal information Have typing, spelling, or factual mistakes
COMPANIES WANT TO HIRE SOMEONE WHO IS… Trustworthy Trainable Dependable All of the above can be expressed in a resume
FIRST IMPRESSIONS People think First impressions are highly accurate
TIDBITS… TemplatesBrief,short bulletsSentence fragments are fine As long as they make sense
PRESSURE POINTS OF A RESUMEFirst impression Whole pageImportant info Left sideDates Right sideWhat you did Middle
A RESUME IS A TOOL, AND YOU NEED TO USE THE RIGHT TOOL FOR EACH JOB! Use the most effective resume for each specific job The“universal” resume lacks focus and effort
CHRONOLOGICAL Emphasis on experience Reverse chronological order No gaps The most widely used format for working professionals Quick and easy
FUNCTIONAL Highlight specific skills, experiences and accomplishments Organized by functions or skills No dates, names or places Job fairs Frequently used to change careers or deal with gaps Less common
COMBINATION Highlight specific work experience Highlight marketable skills Use reverse chronological order Best of both worlds
TARGETED RESUME Directs skills and experiences to the needs of each employer Using the employer’s key words in a resume Research is done through informational interviews, job descriptions, and company profiles Visit their webpage!!
WHAT IS THE BEST KIND OF RESUME? Combination Includes both chronological listing and functional description areas Try to begin with a strong summary Focus on the most relevant parts of your background You DO NOT need to list everything
POSSIBLE HEADINGS Teaching Skills Professional Skills Special Projects and Skills Academic Projects and Skills Computer Skills Related Skills Capabilities Honors and Awards Honors and Activities Extra-Curricular Activities Professional Development Professional Affiliations Volunteer Activities Community Services Leadership Activities Additional Information Other Information References
CONTACT INFO Name Address Phone Email Website Social Media Should I use my middle initial? Should I include degrees or certifications after my name?
PATRICIA L. MAHONE 105 South Maple Coralville, IA 52241 319.645.0001 email@example.com Patricia Mahone105 South Maple Coralville, IA 52242 (319) 645-0001 Patricia Lynn Mahone Pmahone@uiowa.edu Present Address Permanent Address 105 South Maple 123 Oak Drive Coralville, IA 52242 Skokie, IL 60000 319-645-0001 708-333-4444
OBJECTIVE Statement summarizing your skills and talents or about the position you are seeking Target this Mirror to mission/job description Should be clear and focused
PROBLEMS WITH JOB OBJECTIVES Limit job opportunities Take-upvaluable space and reading time Can be difficult to write
NOT SO GOOD OBJECTIVES: To acquire a creative development position within the entertainment industry that would utilize my vast (2 years) technical experience. To find a gig. My goal is to be a meteorologist. But since I have no training in meteorology, I suppose I should try stock brokerage. Seeking a party-time position with potential for advancement.
SUGGESTIONS Make statement clear, concise, and to the point Bad: I want to get a job. Weak: To attain an internship in the computer industry. Good: To attain an internship in the computer industry working with database or network security. Be careful about being specific to single company…unless… To attain a position at 3M Pharmaceuticals as a… Objective from the company’s perspective To attain a web application programming position where knowledge of Java and the Struts framework will add value the overall development process.
OBJECTIVE EXAMPLES COUNSELING: To work as a case manager and professionally contribute to a social service agency which provides services to special populations. HUMAN RESOURCES: Seeking a position as a personnel assistant within a public services organization utilizing my knowledge of recruitment, benefits and employee relations.
OBJECTIVE EXAMPLES INFORMATION SYSTEMS: A position as a programmer or systems analyst which will make use of my quantitative and mathematical training. Have a special interest in marketing and finance applications. PUBLIC RELATIONS: A public relations position within a publishing or large industrial organization that will take advantage of my skills in the areas of photography, copywriting, editing and preparing news releases.
ONE WAY TO WRITE IT As a Personal Care Attendant, I will bring commitment and responsibility to serve clients with their everyday living needs. Bethany Homes is known for exemplary care for elderly clients. My goals in this position include: interacting in a friendly and appropriate manner with clients, ensuring that meals are served on time….
CONSIDER ProfileA keyword section Great for resume scanning software and online resumes
SUMMARY OF QUALIFICATIONS/SKILLS Summaries are popular Easy to read Summarize – that is the point Use powerful language Avoid passive and repetitive words
FOCUS Useaction statements that show results Maintained budgets for ordering supplies for three grocery store departments Operated cash register and kept accurate close out records for past three years Processed insurance claims reports with 95% accuracy Effective trouble shooter- assigned as lead quality control worker
Responsible for cataloging inventory Accuratelyrecorded and documented inventory easily accessible by all staff and saved hundreds of hours each month
EMPLOYMENT HISTORY/EXPERIENCE Jobs Company name & location Dates employed (year) Name of supervisor Title of your position Description/Accomplishments Remember… Experience does not have to = Paid
EXAMPLEPublic Relations Intern, Las Vegas, NVLas Vegas Tribune Jan. 2005 to May 2005 Wrote and disseminated 5 newsletters, 3 media advisories, and 10 news releases for clients Planned and facilitated 2 marketing events for new client Developed a new public relations reporting mechanism used to track and record client data daily
This Turns into THIS Kept daily inventory of over Kept inventory 1000 classifications of medical supplies Built client base from 0 to 70 Called prospective within two months by effectively customers using cold calling techniques Coordinated over 50 volunteers Coordinated volunteers and tabulated donations during fundraisers Answer phones Turned 100% of irate customers into happy customers Take orders Entered orders without mistakes
TELLS SELLS While managing a staff of 20, I cut Managed a staff of 20. absenteeism by 20% and reduced employee turn over by 25% in one year. Improved operation efficiency by Responsible for filing reorganizing the filing system so records. the staff could retrieve client records without assistance from clerks. Reduced operational budget by Responsible for meeting 5% each year for the past three department goals. years, saving the company $125,000 in operational expenses.
ACCOMPLISHMENT STATEMENTS Averaged $___ in sales per month Designed entire ____ program, which earned company $____ in additional revenue Purchased computer upgrade for the office, saving the company $____ in paid hours Eliminated ____ problem, increasing productivity by ____% Streamlined filing process, decreasing the hours spent on record searches by ____%
10 WORDS AND TERMS THAT RUIN A RESUME Salary negotiable References available by request Responsible for ______ Experience working in ______ Problem-solving skills Detail-oriented Hardworking Team player Proactive Objective
Maintained files and reports, did data processing, cashed employees paychecks. Responsibilities included checking customers out. Creator / Writer: ihatemylife.us, Los Angeles, CA Overlooked all areas to ensure an overwhelming success. I can type without looking at thekeyboard. Bi-lingual in three languages Revolved customer problems and inquiries. Planned new corporate facility at $3 million over budget. Directed $25 million anal shipping and receiving operations. Experienced supervisor, defective with both rookies and seasoned professionals. I am seeking a salary commiserate with my training and experience.
The University of Iowa, Iowa City, IABachelor of Arts, May 2004Major: Journalism and Mass CommunicationMinor: Political ScienceMajor GPA: 3.25/4.00B.B.A., Accounting December 2004THE UNIVERSITY OF IOWA, Iowa City, IowaCumulative GPA: 3.2/4.0 Major GPA: 3.5/4.0Course Project: Topics in International BusinessA.A., Agricultural Studies May 2002KIRKWOOD COMMUNITY COLLEGECedar Rapids, Iowa
While Ive never quite gotten a degree, I am quite close to several. Completed 11 years of high school. College: August 1880 - May 1984. Finished eighth in my high school graduating class of ten. Suspected to graduate early next year. Curses in liberal arts, curses in computer science, curses in accounting
EXTRAS Honors, awards and recognition Presentations Certifications/Licenses Continuing education Internships Associations, memberships, organizations Community Involvement Military Hobbies/Personal Interests??
PERSONAL INTERESTS Donating blood. 14 gallons so far! I like the Simpsons. Interests: Running, editing video, cooking, writing and wondering. Go Chargers! Married, 1992 Chevrolet
ADDITIONAL INFORMATION BLOOPERS Being in trouble with the law, I moved quite frequently. Lets meet, so you can ooh and aah over my experience. You will want me to be Head Honcho in no time. I am anxious to spread my wings in new directions and soar to new heights. Shot at the local gun club. Ive left a path of destruction behind me.
SPECIAL REQUESTS Desired Salary: $1.00 Per Year Ill need $30K to start, full medical, three weeks of vacation, stock options and ideally a European sedan. Please call me after 5:30 because I am self-employed and my employer does not know I am looking for another job. I need just enough money to have pizza every night. If U hire me, U will not have any regrets. I dont have a phone 4 the time being. Please email me instead. I prefer setting my own pace. When things get slack I like the right to walk out and get a haircut during working hours.
REFERENCES Choose wisely Professional & personal If personal, need to be able to speak to skills that are appropriate to the position Ask – and provide them with details – thank them Name Title, Company Address Phone Office/home Email
REVIEW Spellcheck Grammar & Punctuation Spacing- Formatting - Layout Readability – Font size Get critiques – More eyes! Proofread, proofread, proofread! Step away from the resume…
GENERATE INTEREST, NOT LAUGHS Worked party-time as an office assistant Planned and held up meetings Thank you for beeting me for an interview Computer illiterate I am entirely through in my work; no detail gets by me
Priority is on skills Use block format Use generous margins/white space Avoid lines, graphics and symbols Font: 10-14 point and easily readable
DON’T LET YOUR RESUME END UP HERE….Your resume should stop getting better!!!
GENERAL TIPS Customize every resume Keep it simple and straight forward Do not write in paragraphs White or off-white paper Contact info on each page Nice envelope (matching) and addressed neatly or with a label Clean (no staples, tape, coffee stains) Use bullets for lists Avoid abbreviations Quantify your experience and success use numbers when possible
KEEP IN MIND… Don’tassume email is the best method to send a resume Your resume will look best if you… When you do send electronically
THINGS TO REMEMBERRepresents your entire working life Needs to be updated andchanged to fit the needs of each job Save it, and continue to put forth effort on improving it
NEXT STEPS Create your resume Look at samples – tons of books, online www.positivelyminnesota.org – Job Seekers, Creative Job Search Guide, Tools of the Hunting Trade, Resumes www.iseek.org – Find a Job, Develop Your Resume, Resumes University of Minnesota Resume Tutor Riley Guide Resumes Microsoft Word, WinWay Have it critiqued – more eyes the better Save it electronically (flash drive) Post it to MinnesotaWorks