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people hacking: opensource biz etiquette

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Do you obsess when writing emails to "business people" or feel awkward and not know how to converse with "finance people"? Dread networking events? Understanding the biases that our audience have …

Do you obsess when writing emails to "business people" or feel awkward and not know how to converse with "finance people"? Dread networking events? Understanding the biases that our audience have and being empathetic to their goals will smooth any interaction. Open source projects present unique business challenges since so many of our staffing resources are volunteer. Easy interactions and good business happen when common interests are highlighted and shared goals are defined. Let's cut through posturing and adversarial language and practice hacking people to align interests and improve everyone's comfort in business situations. The fantastic side effect of this is that your project and business become more inclusive and stronger through diversity of background, skills and perspectives.

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  • perspectiev
  • VOLUNTEER
  • different lenses
  • we have the internets!we are almost required to be open and broad
  • FEAR
  • misinterpretations!
  • align interests
  • Transcript

    • 1. PEOPLE HACKING(open source business etiquette) @sarahnovotny
    • 2. PEOPLE HACKING ① Culture ② MonoCulture ③ Failures ④ Inclusion ⑤ Tools
    • 3. ① CULTURE
    • 4. ① CULTURE
    • 5. ① CULTURE
    • 6. Wide-angled gigapixel satellite surveillance
    • 7. Age Skills Sexual Orientation Nationality Gender Business Disability EDITOR Race Economic
    • 8. ② MONOCULTURE
    • 9. ② ANTICULTURE
    • 10. ② ANTICULTUREecho echo? echo echo echo
    • 11. ② ANTICULTUREno idea no no no
    • 12. ② ANTICULTUREyes idea yes yes yes
    • 13. ③ FAILURES
    • 14. unknown misconceptions success
    • 15. ④ INCLUSION
    • 16. INVEST TIME reap the benefits
    • 17. ⑤ TOOLS
    • 18. em·pa·thy [em-puh-thee]noun1. the intellectual identification with or vicariousexperiencing of the feelings, thoughts, or attitudes ofanother.2. the imaginative ascribing to an object, as a naturalobject or work of art, feelings or attitudes present inoneself: By means of empathy, a great painting becomes amirror of the self.
    • 19. clear goals good onboarding good communication
    • 20. Above all else,don’t be an ass
    • 21. stuff I doCIO Meteor EntertainmentProgram Chair OSCONProgram Chair PLMCEBoard Member Blue GeckoChef CommunityMySQL Communitysarah.novotny@gmail.com@sarahnovotny