User Centered Strategies To Enhance Access Services In

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User Centered Strategies To Enhance Access Services In

  1. 1. User Centered Strategies to enhance access services in a growing academic environment<br />Sarah Devereaux<br />Access Services Librarian Interview Presentation <br />
  2. 2. Provide prompt, accurate, and complete information to every patron<br />Circulation<br />
  3. 3. Interlibrary Loan<br />
  4. 4. A misshelved book is a lost book<br />Stack Maintenance <br />
  5. 5. NDSU’s living room<br />Physical Space <br />
  6. 6. Staffing<br />
  7. 7. User Centered Strategies to enhance access services in a growing academic environment<br />Sarah Devereaux<br />Access Services Librarian Interview Presentation <br />
  8. 8. Works Consulted<br />LLAMA-Library Leadership and Management Association <br />www.ala.org/ala/mgrps/divs/llama<br />ODLIS —Online Dictionary for Library and Information Science by Joan M. Reitz<br />http://lu.com/odlis/<br />Gibbons, S. (2007). The academic library and the net gen student. Chicago: American Library Association<br />Kelsey, P. & Kelsey, S. (Eds.) (2003). Outreach services in academic and special libraries. <br />New York: Haworth Information Press. <br />Steiner, S. & Madden, L. (2008). The desk and beyond: Next generation reference services. <br /> Chicago: American Library Association.<br />Woodward, J. (2009). Creating the customer-driven academic library. Chicago: American <br /> Library Association. <br />

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