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User Centered Strategies To Enhance Access Services In
 

User Centered Strategies To Enhance Access Services In

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    User Centered Strategies To Enhance Access Services In User Centered Strategies To Enhance Access Services In Presentation Transcript

    • User Centered Strategies to enhance access services in a growing academic environment
      Sarah Devereaux
      Access Services Librarian Interview Presentation
    • Provide prompt, accurate, and complete information to every patron
      Circulation
    • Interlibrary Loan
    • A misshelved book is a lost book
      Stack Maintenance
    • NDSU’s living room
      Physical Space
    • Staffing
    • User Centered Strategies to enhance access services in a growing academic environment
      Sarah Devereaux
      Access Services Librarian Interview Presentation
    • Works Consulted
      LLAMA-Library Leadership and Management Association
      www.ala.org/ala/mgrps/divs/llama
      ODLIS —Online Dictionary for Library and Information Science by Joan M. Reitz
      http://lu.com/odlis/
      Gibbons, S. (2007). The academic library and the net gen student. Chicago: American Library Association
      Kelsey, P. & Kelsey, S. (Eds.) (2003). Outreach services in academic and special libraries.
      New York: Haworth Information Press.
      Steiner, S. & Madden, L. (2008). The desk and beyond: Next generation reference services.
      Chicago: American Library Association.
      Woodward, J. (2009). Creating the customer-driven academic library. Chicago: American
      Library Association.