YES! Provide structure to the organization Aids both patrons and staff on acceptable use. Equitable treatment of library users and staff “Library policies define what a library value is…they should be integrally connected to the library’s priorities, mission , goals and objectives.”- Nelson, 8
Will vary from library to library. › Play up what makes your library special › Highlight unique services Will not please everyone. › Policies are for all, but won’t be liked by all.
Meeting Room Policy Museum Pass Policy Borrowing/Fine Policy Patron Behavior Policy Computer Use Policy
Creating a new policy? Why? › Identify why a new policy is needed. Is it for a new technology? New services? › Is it because of one person not following the rules? Schedule and write › Schedule the development…remember to include time to write the policy and procedures, train the staff, promote the policy, and evaluation time.
Policy planning brings out people’s passions. › Remember that policies reflect the library’s point of view, not an individual’s. › Not everyone will agree on the same policy › Use other libraries’ policies as a jumping off point. › Remember to address your library’s needs
It is up to all staff to ensure that the public are aware of policies and that they are followed. Staff should be involved in every step and receive recognition for their efforts.
Library of Michigan “four tests”: › Does the policy conform to current law? › Is the policy reasonable? › Can the policy be enforced in a nondiscriminatory manner? › Is the enforcement of the policy measurable?
• Communicate with Internal Audiences • Print and share policy manual with all staff• Communicate with Library Support groups and external audiences• Monitor Implementation • Observe and modify, if needed• Update and Maintain • Schedule review cycle for policies
MLS’ Policy Collection › http://www.masslibsystem.org/policy- collection/ Creating Policies for Results › Sandra Nelson and June Garcia for the Public Library Association › ALA, 2003 › ISBN: 0838935354