Kpi workshop

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This little workshop aims at giving some basic principles about KPIs and objectives and about how to create KPIs and objectives of an organization to participants

Published in: Business, Technology

Kpi workshop

  1. 1. Defining Objectives & Key Performance Indicators
  2. 2. Risk Range of Possible Outcomes Opportunities Now Opportunities Opportunities Predicted Outcome Risks Risks Now Risks Values Risks KPIs Targets Objectives
  3. 3. Risk Range of Possible Outcomes Opportunities Now Opportunities Predicted Outcome Risks Risks Now Values Risks KPIs Targets Objectives
  4. 4. Values Risks + What we value Context Values Risks KPIs Targets Objectives
  5. 5. Definitions A broad statement that outlines the path that the Objective company wishes to take Key A measurement metric used to evaluate the Performance performance against the objective Indicator The target is the specific level of objective performance Target that we wish to attain Values Risks KPIs Targets Objectives
  6. 6. Definitions AWhich statement we want to go path that the broad direction that outlines the Objective company wishes to take Key How we measure where weto evaluate the A measurement metric used are going Performance performance against the objective Indicator The target is want to go in the direction of the How far we the specific level of objective performance Target that we wish to attain objective Values Risks KPIs Targets Objectives
  7. 7. An example Respect Safety ENSURE SAFE TRANSPORTATION -Vehicle Accident rate/ Km Target : Create a baseline recorded for employees -Number of non-conformances with driving procedures /km and Stakeholders - Insufficient driving skills of drivers - Alcohol and drug use of drivers Values Risks KPIs Targets Objectives
  8. 8. An example Respect Safety ENSURE SAFE TRANSPORTATION for employees Target : Create a baseline and Stakeholders - Insufficient driving skills of drivers - Alcohol and drug use of drivers Values Risks KPIs Targets Objectives
  9. 9. KPI How we measure where we are going • KPI = Key It creates meaning at all organization levels Values Risks KPIs Targets Objectives
  10. 10. KPI How we measure where we are going • No KPI is harmful • Too many KPIs is useless for the decision making and ... Developping the wrong KPI may create more harm than help Values Risks KPIs Targets Objectives
  11. 11. KPI How we measure where we are going • A KPI is decided by top management but proposed by YOU Values Risks KPIs Targets Objectives
  12. 12. KPI How we measure where we are going • A KPI is decided by top management but proposed by YOU • We will all own Performance Indicators We will only share Key Performance Indicators Values Risks KPIs Targets Objectives
  13. 13. KPI How we measure where we are going • A KPI – is linked to organizational objectives – is easy to understand – is SMART • A KPI leads to action! Values Risks KPIs Targets Objectives
  14. 14. Today We have ... And have defined defined our values company risks Values Risks KPIs Targets Objectives
  15. 15. Today Activity 1 Activity 2 Use 1 Risk as an example to Share them with your table, together personally define an objective agree on the objective and the KPI that and a KPI will cover the risks and represent the values + Values Risks KPIs Targets Objectives
  16. 16. Activity 1 Each table picks a risk and fill the triangle like in the example
  17. 17. An example Respect Safety ENSURE SAFE TRANSPORTATION -Vehicle Accident rate/ Km for employees -Number of non-conformances recorded and Stakeholders with driving procedures /km - Insufficient driving skills - Alcohol and drug use Values Risks KPIs Targets Objectives
  18. 18. Objective : Use the statement Adequately The organization Successfully systems Managed Safely Ensure is Optimized Sustainably assets ... ... performance etc... Values Risks Objectives KPIs Objectives
  19. 19. Define your KPIs Are they SMART ? Specific Measurable Attainable Relevant Time-bound Values Risks KPIs Targets Objectives
  20. 20. Activity 2 Now share with your team (table) and : -agree on an objective and a KPI -Appoint a speaker who will present the objective and KPI of your table
  21. 21. Objective : Use the statement Adequately The organization Successfully systems Managed Safely Ensure is Optimized Sustainably assets ... ... performance etc... Values Risks Objectives KPIs Objectives
  22. 22. Now verify your KPIs • Check the attributes that apply to your KPIs Specific Measurable Attainable Relevant Time-bound Values Risks KPIs Targets Objectives

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