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Transforming Healthcare with SAP Enterprise Mobility Solutions
 

Transforming Healthcare with SAP Enterprise Mobility Solutions

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    Transforming Healthcare with SAP Enterprise Mobility Solutions Transforming Healthcare with SAP Enterprise Mobility Solutions Presentation Transcript

    • Transforming Healthcare with SAP Enterprise Mobility Solutions
    • © 2013 SAP AG. All rights reserved. 2 Successful healthcare provider organizations… …recognize that change is the only constant Must rapidly seize technology and adapt to change Aging population Unsustainable costs Patients are more informed and demanding Increased need for preventative care Trends… Loss of… . Skilled/experienced labor Gross margin Tolerance for error Collaborative care
    • © 2013 SAP AG. All rights reserved. 3 Successful healthcare provider organizations… …adapt and seize the opportunity Growth, sustainability, transformation Response Results Empower physicians with info at the point of care Improved preventative care Better collaboration Increased patient satisfaction Reduced losses/delays in productivity Reduced medical errors Reduced cost of care Reduced readmissions
    • © 2013 SAP AG. All rights reserved. 4 Successful healthcare provider organizations use mobile solutions to virtualize business… consume and create data, collaborate and deliver proactive care Mobile enables you to anytime, anywhere  Manage supply inventories  Maintain facilities and equipment  Schedule resources  Process billing and payment  Manage security  Manage appointments  Self-monitor and treat  Self-educate  Access PHR and clinical content  Contribute to research studies  Perform patient rounds  Diagnose patients  Apply treatment and procedures  Provide in-room patient services  Lodging and meal services  Process reimbursement  Fill prescriptions  Transport patients  Service medical equipment  Supply and deliver materials Analyze Performance in Real Time Clinical Support Collaboration Patient Care Patient Engagement
    • © 2013 SAP AG. All rights reserved. 5 …and accelerate decisions, processes and change Staffing Billing Connected Disconnected Real-Time Shorten learning curves Respond better to patient demand, cost pressure, and market changes Deploy clinical solutions faster Get faster responses across the community of care Clinical CarePatient Service Supply Chain Respond faster to emerging drug / device issues pertaining to patients health Shorten response cycles and improve work/life balance Offer attractive work environments Offer personalized / efficient services Foster culture of innovation and collaboration Shorten stays, reduce visits Access clinical date in real-time, anytime, anywhere Keep up with rising costs without passing them on to the patient Leverage new drugs and medical devices faster Process claims and receive payment faster Shorten response times Medical Technology Secure availability and shorten response time
    • © 2013 SAP AG. All rights reserved. 6 …transforming the entire ecosystem  Enables better collaboration and interaction between patient and their care providers  Increases patient satisfaction  Improves preventive care Deliver high-quality, cost-effective care, anytime, anywhere increasing patient and physician satisfaction  Real-time, anywhere view and analysis of clinical and operational data to:  Optimize operations and productivity  Manage revenue and costs  Measure and improve quality of care Physicians & Healthcare Professionals Patients Executives They empower stakeholders with mobile solutions  Brings the relevant information to the point of care  Enhances their natural workflow improving efficiency  Supports proactive collaboration between healthcare providers and patients
    • © 2013 SAP AG. All rights reserved. 7  SAP EMR Unwired  SAP Clinical Task Tracker Industry’s most complete portfolio of apps  SAP Work Manager  SAP Rounds Manager  SAP Inventory Manager  Care Circles  SAP Customer Loyalty Clinical Support Collaboration Patient Care Patient Engagement  SAP Mobile Documents  SAP CRM Service Manager  SAP Resource Request  Sovanta People  TCS ExpertFinder Administrative Support SAP HANA SAP Mobile Platform SAP Mobile Services SAP finance mobile apps SAP HR mobile apps SAP procurement mobile apps SAP collaboration mobile app (SAP Jam) SAP NetWeaver Portal, mobile edition  SAP Fiori  SAP BusinessObjects Mobile
    • © 2013 SAP AG. All rights reserved. 8 SAP mobile apps for patient care SAP EMR Unwired • Get up-to-date information all patients at the point of care • View ward occupancy, patient appointments, and attending physicians • Navigate the complete patient record including labs • Enhance patient safety • Create better outcomes with real-time access to comprehensive clinical information • Productive collaboration across care providers SAP Clinical Task Tracker • Present the tasks in a structured way that allows fast processing and confirmation • Target specific types of tasks for focused processing  Provide doctors and nurses a comprehensive overview of their open tasks  Improve visibility of tasks usually spread over different places, making them easier to process and confirm
    • © 2013 SAP AG. All rights reserved. 9 SAP mobile apps for clinical support SAP Fiori - Approvals  Enter time, submit requests, check status and more  Complete workflow approvals, information lookups and self- service tasks  Renews the most broadly and frequently used common business functions  Provides a simple, easy to use and coherent experience across devices  Leverages responsive design SAP Inventory ManagerSAP Work ManagerSAP BusinessObjects Mobile • Predictive analyses versus outdated reactive reports • Generate and view intelligent analytics on the go • Access and view “big” data in real time • View partner and supplier analyses • View store and workforce performance analyses • View customer analyses • Paperless workflow that eliminates backlogs • Improves prevention, and increases productivity • Mobile access to critical work order and equipment information accelerates worker response and customer satisfaction • Perform physical and cycle counts quickly • Check availability of materials while on-the-job • Accept & distribute incoming materials by PO • Pre-pick materials based on work orders • Track materials by number, work order, bin, location, etc. • Issue, return or transfer goods electronically • Shipping/receiving
    • © 2013 SAP AG. All rights reserved. 10 SAP mobile apps for patients and partners SAP CRM Service Manager • Manage service orders and create confirmations • View, look up, update and transmit • Record status, materials, problems, actions, expenses, patient signatures and more • View all relevant patient data • Equipment/install base listings • Contract/service history • Transfer inventory, stock transfer, order/fetch/receipts, stock search Care Circles • Reduce the cost of care by encouraging patients to learn about and manage their own health • Improve healthcare outcomes and reduce readmissions by enlisting the help of patients' friends and families • Sponsor a private or public care guide with step-by-step instructions for specific conditions • Proactively combine patient-reported data with medical records to identify potential issues • Accelerate scientific research with aggregated data about care in real-world conditions
    • © 2013 SAP AG. All rights reserved. 11 SAP: Only Vendor named a leader in both of Gartner’s Mobile Magic Quadrants Magic Quadrant for Mobile Application Development Platforms Authors: Ian Finley, Van L. Baker, Ken Parmelee, David Mitchell Smith, Ray Valdes, Gordon Van Huizen Gartner, 7 August 2013 ID:G00248487 Magic Quadrant for Mobile Device Management Authors: Phillip Redman, John Girard, Terrence Cosgrove, Monica Basso Gartner, 23 May 2013 ID:G00249820 This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document s are available upon request from SAP. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
    • © 2013 SAP AG. All rights reserved. 12 SAP mobile value proposition for healthcare Virtualize, accelerate and transform Backed by scale of SAP and partner ecosystem  SAP is proven leader in mobilizing core business processes  Scale to a highly distributed infrastructure and customer base  Largest development effort in the industry Solid roadmap of enhancements  Most complete mobile solution in the industry  Easily configurable packaged apps  BYOD supported by easy to use app stores Accelerate your decisions and responses  Get ahead of emerging medical issues  Shorten billing and collection cycles  Respond instantly to changing demand / supply conditions Virtualize your workforce, patients, partners  The workforce is no longer confined to a desk or room  Patient and partner touches should be continual and interactive  Mobile experience becomes the enterprise-wide experience Transform the way you do business, and thus your ecosystem  Share information and collaborate anytime, anywhere  Make healthcare delivery sustainable and efficient  Measurably and directly affect patient health  Enable healthcare outside of the hospital 1 2 3 4 5 Harvard Business Review: How Mobility is Transforming Industries
    • Thank You!