Transforming Engineering Construction & Operations Companies With SAP Enterprise Mobility Solutions

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Transforming Engineering Construction & Operations Companies With SAP Enterprise Mobility Solutions

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  • 1. Transforming Engineering Construction & Operations Companies with SAP Enterprise Mobility Solutions
  • 2. © 2012 SAP AG. All rights reserved. 2 Successful EC&O companies… … recognize that change is the only constant Must rapidly seize technology and adapt to change Emerging markets Reduced construction Increased outsourcing Full life-cycle services Buyers market Demand Supply Natural resources Aging workforce Stressed capacity Stretched resources & Infrastructure Regulatory requirements
  • 3. © 2012 SAP AG. All rights reserved. 3 Successful EC&O companies… … adapt and seize the opportunity Growth, sustainability, transformation Response Savings Collaboration with partners Quick response to bids Increased customer intimacy Remove data silos Process governance Automation Improve sales Improve customer service Reduce impact of fluctuations Efficient use of on-site labor Improve safety and compliance
  • 4. © 2012 SAP AG. All rights reserved. 4 Mobile solutions virtualize business connect to enterprise data collaborate with partners conduct business Mobile enables you to anytime, anywhere Analytics  Alerts and notifications  Requests, permits, approvals  Personal safety checks  3D visualization  Remote monitoring  Track construction  Manage change orders  Access building data  Request / track service  Monitor operations  Execute construction orders  Perform site inspections  Supervise teams  Maintain equipment/facilities  Operator inspections  Manage collaborative bids  Collaborate on designs  Request materials/equipment  Manage projects  Manage accounts Personal Productivity & Safety Partner Collaboration Core Business Processes Customer
  • 5. © 2012 SAP AG. All rights reserved. 5 … accelerate change and decision making … Respond to material volatility better Respond instantly to changing market and project conditions Access real-time performance indicators Shorten order-to-cash cycle Track & Respond to Billing Milestones Manage projects better Respond faster and proactively to change requests Shorten warranty and return processing Shorten approval and permit- to-work times Get ahead of failures, stoppages and incidents Get ahead of project changes and fluctuations Integrate new suppliers & subcontractors Construction Logistics Connected Disconnected Real-Time Engineering Sales & SupportManagement Operations
  • 6. © 2012 SAP AG. All rights reserved. 6 Deliver mobile applications to sales/business managers to access personalized information about customer Improve operational efficiencies by reducing rework and improving the overall information Deliver mobile applications to design, transport, stock & manage on-site resources Result Result Result  Improved sales (Bids)  Improved customer service  Improved facilities mgmt  Improved building operations  Improved environment control  Reduced mtrl. / shipping costs  Faster response to events  Reduce impact of fluctuations  Efficient use of on-site labor  Efficient site waste mgmt  Reduced rework  Improved milestone completion  Improved asset performance  Improved cost control  Improved safety & compliance Sales & Business Project Execution Logistics … leading to a transformed ecosystem
  • 7. © 2012 SAP AG. All rights reserved. 7 Industry’s most complete portfolio of apps  SAP Timesheet  SAP CRM Service Manager  SAP Work Manager  SAP Rounds Manager  SAP Safety Issue Management  SAP Project Issue Management(planned)  SAP On Site Project & Operation (planned)  Superintendent Daily Log (Planned)  Punch List (Planned)  SAP CRM Sales  SAP Customer and Contacts  SAP Customer Financial Fact Sheet  SAP Customer Briefing  SAP Collaborative Bid Cockpit (planned)  SAP Bid Approval (planned)  SAP BusinessObjects Explorer  SAP Business Objects Mobile BI  SAP Performance Analytics for EC&O (planned)  SAP Inventory Manager  SAP Purchase Order Approval • SAP Visual Enterprise / BIM • SAP Project Workspace(planned) • SAP Collaborative Bid Management(planned) Executives Business Dev. Sales Procurement Construction & Operations Engineering  SAP Finance mobile appsSAP Human Resources mobile apps  SAP GRC Apps
  • 8. © 2012 SAP AG. All rights reserved. 8 SAP’s industry leading mobile app for sales professionals Free sales professionals from their desktops Business Value  Execute deals faster by having all the tools and sales processes at hand while on the road Uses Cases  Manage accounts, contacts, leads, opportunities, quotes and orders, and CRM Calendar  Sales Tools – including Account Factsheet, Surveys, Marketing Attributes, Sales Asset downloads  Find Leads, Customers “Near Me” with Geo lookup  Find driving directions to customer addresses Empowering client partners and sales professionals SAP CRM Sales Click to see the demo
  • 9. © 2012 SAP AG. All rights reserved. 9 Empowering supervisors & foreman SAP On Site Project Operations(planned) Uses Cases  Time entry for field labor and equipment time on projects (in Project System) & Project progress entry  Time & materials recording (to update Project System) – Quantities / % complete Business Value  Reduce significant risk due to lack of visibility to workforce and equipment productivity.  Digitize the manual process for recording and reporting time and work progress and reduce delays Manage construction resources, equipment & materials on site SAP’s planned mobile app for managing on site construction operations
  • 10. © 2012 SAP AG. All rights reserved. 10 Empowering executives & managers SAP Performance Analytics for EC&O (planned) Uses Cases  Manage portfolio performance & KPIs  Manage budgets actual & variance  Manage project cash, liquidity  Manage backlog burn rate  Manage revenue outstanding  Manage earned value, resource & efficiency KPIs Business Value  Utilize trend and threshold analyses to identify and prevent potential construction delays  View cost trends to improve project and operations profitability Keep overview of business & portfolio performance on the move SAP’s planned mobile app for Performance Analytics designed for EC&O enterprise
  • 11. © 2012 SAP AG. All rights reserved. 11 Empowering engineers SAP Visual Enterprise Uses Cases  View interactive, animated step-by-step 3D visual work instructions created in SAP Visual Enterprise Author  Visualize and interact with large complex 3D CAD drawing converted with SAP Visual Enterprise Generator.  Search, hide/show and isolate parts and assemblies Business Value  Improve quality and reduce time to delivery  Promote workforce productivity in the field  Simplify and accelerate staff training  Reduce operational downtime  Access to BIM from any device and real time. Click to see demo Visualize structures, facilities, buildings and equipment in 3D SAP’s industry leading mobile app viewing & developing 3D Information
  • 12. © 2012 SAP AG. All rights reserved. 12 Protecting property and personnel SAP EHS Safety & Fire Rounds Uses Cases  Report safety issues digitally(Voice/video/photo) • Attach up to 4 pictures or videos of the observation • Audio recoding of observation details • Option to track the status of observations Business Value  Report Safety Issues in a timely manner  Digitally report safety issue via photos or voice while carrying out rounds.  Inform safety personally automatically via SAP EHSM Create a culture of safety for the entire organization SAP’s industry leading mobile app for EHS Safety & Fire Rounds
  • 13. © 2012 SAP AG. All rights reserved. 13 Empowering field workforce SAP CRM Service Manager Uses Cases  Enable the operations side of your distribution business  Service connects and disconnects  Respond to service outages  Handle customer service calls Business Value  Improve workforce productivity and safety  Shorten down times  Improve customer SLA performance  Reduce service costs/improve first time fix rates Click to see demo SAP’s industry leading mobile app for customer service calls and emergency response Gets your customers building controls back on line quickly
  • 14. © 2012 SAP AG. All rights reserved. 14 Empowering field workforce SAP Work Manager Uses Cases  Enable the maintenance side of your business  Install and geo-tag equipment and structures  View asset schematics, history, dependencies  Execute to guided workflows  Generate notifications and work orders on-the-spot  Report worker’s status, progress and location Business Value  Increase site, facility & equipment performance  Improve workforce productivity and safety  Reduce overtime and cost of maintenance  Promote a 360° view of operations  Reduce unplanned downtime Click to see demo Keep sites open, projects on time and operations running SAP’s industry leading mobile app maintains, inspects and repairs mission critical assets SAP insights and references Companies that monitor asset performance in real – time can improve their asset productivity by up to ~36%
  • 15. © 2012 SAP AG. All rights reserved. 15 Empowering field workforce SAP Rounds Manager Uses Cases  Take measurements and readings  Conduct EHS, fire and security  Conduct site and crew rounds  Perform maintenance inspections  Execute compliance inspections Business Value  Prevent and reduce building failures  Prevent code violations  Prevent and reduce safety and security incidents  Reduce maintenance costs Click to see demo SAP’s industry leading mobile app collects measurements and readings and performs inspection rounds Manages risk and prevents the unacceptable SAP insights and references Companies that monitor asset performance in real – time can reduce Un-Planned Downtime Or Outages by up to ~55%
  • 16. © 2012 SAP AG. All rights reserved. 16 Empowering field workforce SAP Inventory Manager Uses Cases  Manage parts in warehouses, satellites and vehicles  Manage parts during inspections, maintenance, repairs  Perform cycle counts  Receive, transfer, issue and adjust parts  Pick and handle parts Business Value  Ensure available of parts when they are needed  Reduce days in inventory  Reduce inventory carrying costs  Control/manage theft  Prevent obsolescence Click to see demo Keeps your valuable parts and spares under control and ready to respond SAP’s industry leading mobile app for handling and managing parts in the warehouse and the field SAP insights and references Companies with most widespread mobile access within warehouses have 20% lower days in inventory
  • 17. © 2012 SAP AG. All rights reserved. 17 Empowering staff and managers SAP Timesheet & Travel Process Uses Cases  Create/modify/delete time entries  View status of time entries  Manage travel process & expense booking Business Value  Employees can now enter their time while on the road without using their desktop  Accurate, real time timesheet information is more immediately available for project managers, resource managers, controlling, billing and any other subsequent process  Allows the traveler a timely and accurate processing of expenses from capturing travel receipts while on the road, creating travel report, sending and tracking approval progress. Free staff and managers from desktops SAP’s industry leading mobile app for project time entry and approvals Click to see the demo
  • 18. © 2012 SAP AG. All rights reserved. 18 Empowering managers, executives, and field SAP BusinessObjects Explorer / Mobile BI Uses Cases  Predictive analyses versus outdate reactive reports  Generate and view intelligent analytics on the go  Access and view “big” data in real time  View internal and client analyses  View project and workforce performance analyses Business Value  Utilize trend and threshold analyses to identify and prevent potential construction delays  View cost trends to improve project and operations profitability  Track and manage to delivery milestones Transform the way we make decisions SAP’s industry leading mobile analytics platform for executives, field workers and clients alike Click to see the demo Generate real-time data-intensive mobile analytics powered by SAP HANA and SAP enterprise mobility SAP insights and references Companies with High Mobility Maturity Have on an Average 21.5% Lower Customer Churn
  • 19. © 2012 SAP AG. All rights reserved. 19 LoB/Industry Apps Customer/Partner Apps Analytics Apps SAP Store - Mobile Apps SAP Mobile Platform Support for All Popular Devices Instant Mobilization Full-Service Platform Backend Agnostic End-to-end solution from SAP Employees Clients Partners Presentation Frameworks Application Services Foundation Services Afaria Managed Mobility RDS Consulting 3rd Party SolutionsSAP Solutions DBs Sybase 365
  • 20. © 2012 SAP AG. All rights reserved. 20 SAP mobile value proposition for EC&O companies Virtualize, accelerate and transform Backed by scale of SAP and partner Ecosystem  Scale to a highly distributed infrastructure and customer base  An SAP strategic pillar  Largest development effort in the industry  SAP is proven leader in mobilizing core business processes Solid roadmap of enhancements  Most complete mobile solution in the industry  Easily configurable packaged apps  BYOD supported by easy to use app stores  Transformative solutions for leadership Accelerate your decisions and responses  Foresee and respond to opportunities  Get ahead of stoppages, incidents, failures  Complete projects faster  Integrate new partners/employees /technologies faster Virtualize your workforce, customers, partners  The workforce is no longer confined to the desk, control room, or vehicle  Customer and partner touches are continual and interactive  Mobile experience becomes the enterprise-wide experience Transform the way you do business, and thus your ecosystem  Reduce cost of project delivery and operations  Improve margins  Free up funds for investment  Protect property  Save lives and promote health Mobile Innovation: Thinking Beyond the App Click here to download… 1 2 3 4 5
  • 21. © 2012 SAP AG. All rights reserved. 21 How can SAP work with you? Like to learn more about a specific solution?  . . . we can schedule a focused deep dive In the process of formulating your mobility strategy?  . . . we can assist you in the creation of a prioritized mobility roadmap and strategy Need a robust business impact analysis for your mobility investments?  . . . we can work with you to leverage our benchmarking and value engineering capabilities Have an idea for a potential mobility solution?  . . . we can help refine the use cases and potentially explore creation of a prototype
  • 22. Thank You!
  • 23. © 2012 SAP AG. All rights reserved. 23 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. © 2011 SAP AG. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.