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Scaling Your Mobile Enterprise for Next-Generation Operating Platforms
 

Scaling Your Mobile Enterprise for Next-Generation Operating Platforms

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Mobile platform releases present major hurdles for CIOs, IT managers, and enterprise app developers, who must quickly adopt new features without sacrificing usability, back-end connectivity, and data security. How you operate a mobile device management (MDM) solution at encompasses multiple operating systems and types of devices across an entire enterprise?

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    Scaling Your Mobile Enterprise for Next-Generation Operating Platforms Scaling Your Mobile Enterprise for Next-Generation Operating Platforms Presentation Transcript

    • Social MediaWe want to hear from youT http://twitter.com/SAPMobile http://www.facebook.com/sapmobility (SAP Mobile)© 2012 SAP AG. All rights reserved. 0
    • Webcast HighlightsParticipate in today’s TweetChat about mobile app development #MobileInsightsSAP Mobile Insights Webcast Series http://bit.ly/sapmobileinsightMobile Sense Thought Leadership Series (webcasts & white papers): http://fm.sap.com/mobilesense
    • Scaling Your Mobile Enterprise for Next-GenerationOperating PlatformsAdam Stein, Senior Director, Mobile Product Marketing, SAPDavid Krebs, Vice President, Mobile & Wireless Practice, VDC Research
    • Legal disclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed withoutthe permission of SAP. This presentation is not subject to your license agreement or any other service orsubscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in thisdocument or any related presentation, or to develop or release any functionality mentioned therein. Thisdocument, or any related presentation and SAPs strategy and possible future developments, products andor platforms directions and functionality are all subject to change and may be changed by SAP at any timefor any reason without notice. The information in this document is not a commitment, promise or legalobligation to deliver any material, code or functionality. This document is provided without a warranty of anykind, either express or implied, including but not limited to, the implied warranties of merchantability, fitnessfor a particular purpose, or non-infringement. This document is for informational purposes and may not beincorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, exceptif such damages were caused by SAP´s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual resultsto differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in makingpurchasing decisions.© 2012 SAP AG. All rights reserved. 3
    • Today’s Presenters Adam Stein Senior Director, Mobile Product Marketing, SAP David Krebs Vice President, Mobile & Wireless Practice, VDC Research© 2012 SAP AG. All rights reserved. 4
    • Scaling Opportunity for Multiple OSMarket Value Projections are BIG A $100 Billion Opportunity by 2015 1 Trillion 37.2% Connected Devices of world total workforce will by 2013* be mobile by 2015 ** * Source = Cisco | ** Source = IDC© 2012 SAP AG. All rights reserved. 5
    • Scalable Mobile Enterprise in Action Business leaders monitor performance and changes Managers approve travel, time, vacation, expenses Knowledge Workers Suppliers communicate and collaborate Marketing executes campaigns and promotions to reach mobile consumers Warehouse staff receive raw goods and transfer materials to manufacturing Web Channel Consumers receive mobile offers and communications Distributor Plant operations manages work orders, inventory, and assets Field Service fix End Consumer equipment, manage parts, Retailer and customer relationships Field Sales manage Consumers conduct mobile customers, revenue, and IT staff manages commerce and payments territories mobile devices Retailers place orders, scan inventory, and request service© 2012 SAP AG. All rights reserved. 6
    • What’s New in Mobile OS?  iOS 6 (MAM) – “Authorized Mode” to pre-load Apps via MDM payload, remote device instruction including enable/disable a particular app via policy compliance or permission – “Guided Access” for apps critical for retail, field service and education users to lock and load in kiosk, restrict touch input on certain areas of the screen – Growing ecosystem @ 400 million iOS devices sold through June 2012, 250,000 iPad apps© 2012 SAP AG. All rights reserved. 7
    • What’s New in Mobile OS?  Android 4.1 Jelly Bean (MAM, BI, SCM) – UI including predictive typing and autocorrect, HTML vs flash, better notifications and Android Beam NFC Bluetooth-sharing of images, videos and other data – Consistent OS across multiple form factors, customizable app widgets and GooglePlay, Googlenow search and Voice app – Security malware exploit protection confirmed by leading security analyst experts, leverage of Google Cloud Messaging – 39 OEMs making millions of Android devices, growing ecosystem @ 500 million Android devices activated, 1.3 million activations per day© 2012 SAP AG. All rights reserved. 8
    • What’s New in Mobile OS?  Windows 8 Platform - Windows 8, Windows 8 Pro, Windows 8 Enterprise, Windows RT edition (MAM, SCM, UI, MDM) – UI multitouch-enabled “Metro” interface consistent across mobile devices, attractive to OEM marketspace, Windows 8 leverages x86 – RT arrives for ARM systems with Microsoft Office 2013 productivity suite, hooks into Sharepoint for SCM – Windows RT delivers prepackaged applications, policy to control access to the Store, at an individual, role or group level, Applocker application whitelisting tool – Windows 8 Pro version delivers mobile security features including Microsofts Encrypting File System (EFS) as well as BitLocker and BitLocker To Go drive encryption – Windows 8 Pro delivers Remote Desktop for training, software installations, sharing applications, and other collaborative tasks© 2012 SAP AG. All rights reserved. 9
    • Scalability Requires Business Intelligence© 2012 SAP AG. All rights reserved. 10
    • Scalable Mobile Apps Key to Enterprise Adoption© 2012 SAP AG. All rights reserved. 11
    • Scaling Mobile Application Management Across All OS© 2012 SAP AG. All rights reserved. 12
    • Scaling Mobile Application Development Effort SAP mobile platform value-add  Business application integration  Offline access & synchronization  Authentication  Security – devices, data, content  Administration and configuration  Application versioning & lifecycle management  Push notifications  Proxy  Reporting & analytics  Multi-platform support  Device and Application registration© 2012 SAP AG. All rights reserved. 13
    • Vision for Scaling Mobile CloudMillions devices – billions apps / docs – trillions “things” Richness Internet of Things Secure Content Mgmt Mobile Apps Mgmt Mobile Device Mgmt Reach© 2012 SAP AG. All rights reserved. 14
    • Cloud EcosystemMobile OS & Mobile Managed Mobility System IntegratorsDevices Development & ISVs Tools © 2012 SAP AG. All rights reserved. 15
    • Cloud and Mobility Highlighted© 2012 SAP AG. All rights reserved. 16
    • Increasing MEM purchases Worldwide Mobile Enterprise Management Software Revenue By region, 2011, and 2016 ($M) Americas EMEAAsia/Pacific 0 200 400 600 800 1000 1200 2011 2016IDC, September 2012 © 2012 SAP AG. All rights reserved. 17
    • Thank You! Read the SAP Mobility blog: http://scn.sap.com/community/mobile David Krebs Follow us on Twitter: davidk@vdcresearch.com https://twitter.com/SAPMobile Join the SAP community on LinkedIn: Adam Stein http://www.linkedin.com/company/SAP Adam.Stein@sap.com© 2012 SAP AG. All rights reserved. 18
    • Mobile & Wireless Practice Mobile Solution Scalability: DesigningOctober 2012 Solutions for Tomorrow’s Needs By: David Krebs – Vice President © 2012 VDC Research QuickCast Mobile & Wirelessvdcresearch.com
    • Today’s Agenda The Connected Enterprise Research Overview and Objectives Enterprise Mobility Management Solution Scalability Requirements Recommendations © 2012 VDC Research QuickCast Mobile & Wirelessvdcresearch.com vdcresearch.com
    • The Connected Enterprise 20+ Billion Networked 3+ Billion Mobile 1 BILLION MOBILE Endpoints Devices WORKERS ONE THIRD OF WORKFORCE IS MOBILE …………………………………. secure data 60% multi- OF ORGANIZATIONS TO PROVIDE MOBILE platform integration ACCESS TO CONTENT AND DATABASES ………….………………………. robust scalable 68% OF ORGANIZATIONS TO INTRODUCE B2B B2E BYOD POLICY B2C © 2012 VDC Research QuickCast Mobile & Wirelessvdcresearch.com
    • Enterprise Mobility Management (EMM) Discipline EvolvingEMM has become the de facto descriptor for integrated and holistic enterprise-grade end-to-end mobilitysolutions Analytics to Identify Usage Patterns “Social” Elements to Rate Sandboxing Apps via a & Recommend Apps Secure Container Application Level DLP Version Control via “App Wrapping” & Management Whitelist / Blacklist App Catalogs to Curate Capabilities Custom/Trusted Apps Establish / Enforce App Decommission Mobile Policies End-of-Life / Data Wipe Enterprise mobility management is so much more than „device management‟. Need a broader suite of mobile solutions that integrate device management, application management, application development and advanced data synchronization. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
    • Research Overview & ObjectivesLeveraging primary research methodology to measure mobile solution scalability requirementsResearch Methodology:  Conduct primary research among 100 enterprise decision makers at organizations currently using MDM solution.  Mixed group of respondents using MDM solutions from all leading vendors.  Balanced pool of respondents across mid sized and large enterprise organizations.  Research fielded in June/July 2012Research Objectives:  Evaluating leading enterprise mobility investment drivers and adoption concerns.  Determine MDM solution requirements  Evaluate MDM solution capabilities and end user satisfaction.  Evaluate impact of scalability on MDM investment decisions.  Analyze the relative scalability capabilities of leading MDM solutions. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
    • Strong Support for Bring-Your-Own-Device (BYOD)Over 60% of organizations currently have, or plan to implement, policies to support BYOD devices in theworkplace Does your organization currently support or plan to support a BYOD (Bring Your Own Device) mobile policy? (% Respondents, N= 238) 7% 25% 35% 33% Yes, currently have a BYOD policy in place Yes, plan to implement a BYOD policy No Dont know / not sure The need for “naked” device management – especially in response to trends like BYOD – is increasingly accepted within enterprises. Has lead to a flurry of panic installations that are frequently highly insecure and support only a very specific short term use case or user group. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
    • Mobile Application Usage in the EnterpriseToday‟s mobile support policies and management capabilities constrain access to business applications,thereby limiting the potential impact of BYOD as a driver of employee productivity What types of mobile applications are supported by your enterprise for your personal mobile device deployments? (% respondents, select all that apply) 100% 92% 90% 80% 70% 60% 60% 50% 39% 39% 35% 40% 30% 20% 10% 0% Mobile access to email, Mobile access to Mobile access to Mobile productivity Specialized mobile line of calendar and contact corporate documents / corporate applications applications business applications information databases Leveraging personal mobile devices for more sophisticated mobile applications driving needs for robust and scalable management solutions. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
    • MDM Selection Criteria © 2012 VDC Research QuickCast Mobile & Wirelessvdcresearch.com
    • SAP Afaria Scalability Capabilities Score Well Relative to Competition © 2012 VDC Research QuickCast Mobile & Wirelessvdcresearch.com
    • Key Considerations When Evaluating Mobile Management Platforms OS Management & Support Application Management Secure Content Management High Volume On-Boarding Infrastructure Support © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
    • Thank You!Adam SteinSenior Director, Mobile Product Marketing, SAPDavid KrebsVice President, Mobile & Wireless Practice, VDC Research
    • Closing and Q&AParticipate in today’s TweetChat about wholesale distribution #MobileInsightsSAP Mobile Insights Webcast Series http://bit.ly/sapmobileinsight October 24th – Time Travel: Mobilizing Your HR Process November 7th - Taking Mobile Technology Beyond Bar Code in Retail November 28th – Keep the Pumps Flowing and Your Ecosystem Thriving with Mobile Technology December 12th – Create User-Centric, Custom Mobile Apps with the SAP Mobility Design CenterMobile Sense Thought Leadership Series (webcasts & white papers): http://fm.sap.com/mobilesense
    • Enterprise Mobility 2012http://www.MobileEnterprise2012.com• ASK THE EXPERTS• CUSTOMER CASE STUDIES• LIVE DEMOS• INDUSTRY DISCUSSIONSThe premier event for executives,business leaders, and IT teamslooking to define, build, and optimizetheir enterprise mobile strategies,solutions and infrastructure © 2012 SAP AG. All rights reserved. 31