Right Time Experiences
 

Right Time Experiences

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Businesses like yours face a dynamic landscape where both customer and employee demands are changing. Customers expect companies to respond to issues and opportunities in real-time and employees ...

Businesses like yours face a dynamic landscape where both customer and employee demands are changing. Customers expect companies to respond to issues and opportunities in real-time and employees expect access to meaningful information anytime. How does this apply to you? In this webinar you will explore

How context can provide a new set of experiences for your customers
How to combine information streams to learn more about your customers and partners
How to provide your users with the right service at the right moment.

Sign up for October 4th webinar here: http://spr.ly/RTE

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    Right Time Experiences Right Time Experiences Presentation Transcript

    • Mobile and Big Data Combine to CreateRight Time ExperiencesAn Event with SAP and Lopez Research Live Webinar October 4th, 2012 Register Now
    • Featured Speaker Maribel Lopez – Founder and Principal Analyst • Maribel Lopez is the Principal Analyst for Lopez Research which provides market research, speaking and strategic consulting services. • Before founding Lopez Research in 2008, Maribel worked at Motorola, IDC, Shiva Corporation, and Forrester • Spent time analyzing mobile technologies and services, carrier network and service strategies, enterprise voice and data communications, and entertainment services. • She currently focuses on the evolution on Mobile and its intersection with Cloud and Big Data.© 2012 SAP AG. All rights reserved. 2
    • Mobile Delivers New Context Collaboration Augmented Sensors Reality QR Codes Payment Location & Geofencing© 2012 SAP AG. All rights reserved. 3
    • Right – Time Experiences in the Real World • Collaboration • Process Acceleration and Automation • Data Capture • Customer Care Register now for Live Webinar on Oct 4th, 2012© 2012 SAP AG. All rights reserved. 4
    • Right Time Experiences Exist Today! Register now for Live Webinar on Oct 4th, 2012© 2012 SAP AG. All rights reserved. 5
    • Challenges with Right – Time Experiences • What to mobilize? • Building app development • Defining a Big Data toolkit • Making sense of data • Turning data into action Register now for Live Webinar on Oct 4th, 2012© 2012 SAP AG. All rights reserved. 6
    • Opportunities with Right – Time Experiences • The Fours C’s • Commerce • Care • Communications • Concierge Register now for Live Webinar on Oct 4th, 2012© 2012 SAP AG. All rights reserved. 7
    • Looking Toward the Future • Timeline for convergence • What’s beyond RTE? Register now for Live Webinar on Oct 4th, 2012© 2012 SAP AG. All rights reserved. 8
    • Join the ConversationRight Time ExperiencesWebinar with Lopez Research and SAPThursday October 4th, 2012Register now