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Is Your Enterprise Ready to Scale Mobile Device Security?


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Forward-looking companies are actively harnessing the power and capabilities of mobile devices and apps to enable a productive and empowered workforce. The average business staffer carries 2 or 3 …

Forward-looking companies are actively harnessing the power and capabilities of mobile devices and apps to enable a productive and empowered workforce. The average business staffer carries 2 or 3 mobile devices, downloads over 40 apps, and upgrades every 6-18 months. This diversity and rapid pace of change presents significant security and compliance challenges for enterprises and IT decision makers.

Find out why a highly scalable enterprise mobility management (EMM) solution not only saves on capital and manpower costs but is ultimately critical to your mobile strategy success.

A recent study by a leading third-party lab compared how SAP Afaria competitor MDM solutions responded to concurrency, policy refresh rates, logging, app downloads, admin actions, and overall software security through penetration testing. Results from this study demonstrated that customers using SAP Afaria on Amazon Web Services (AWS) are able to rapidly provision and ultimately support tens of thousands or more devices per server instance, saving both time and costs over competitive offerings.

Key Topics of this Webcast include:

Uncovering potential pitfalls of enterprise mobile ecosystem build-outs
Optimizing an EMM solution that scales to meet your mobile needs
Applying best practices to establish a scalable cloud or on-premise foundation for your mobile security strategy

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  • 1. Is Your Enterprise Ready to Secure the Multitudeof New Mobile Devices Watch webcast replay
  • 2. Legal disclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed withoutthe permission of SAP. This presentation is not subject to your license agreement or any other service orsubscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in thisdocument or any related presentation, or to develop or release any functionality mentioned therein. Thisdocument, or any related presentation and SAPs strategy and possible future developments, products andor platforms directions and functionality are all subject to change and may be changed by SAP at any timefor any reason without notice. The information in this document is not a commitment, promise or legalobligation to deliver any material, code or functionality. This document is provided without a warranty of anykind, either express or implied, including but not limited to, the implied warranties of merchantability, fitnessfor a particular purpose, or non-infringement. This document is for informational purposes and may not beincorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, exceptif such damages were caused by SAP´s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual resultsto differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in makingpurchasing decisions.© 2012 SAP AG. All rights reserved. 1
  • 3. Today’s Presenters Nisha Sharma Senior Manager, Accenture Rob Smithers CEO Miercom Bryan Whitmarsh Mobile Solution Manager, SAP© 2012 SAP AG. All rights reserved. 2
  • 4. Today’s Agenda Introductions Why Scalability Matters? $$$!  # Devices  # Apps  TCO Accenture – Scalability Practiced Setting up a Scalability Benchmark Questions© 2012 SAP AG. All rights reserved. 3
  • 5. Changes in mobile are not happening in isolation Mobile Cloud Services “Consumerization of IT” Big Data More potential value, requires high performance analytics The Challenge: Deliver business value while maintaining Security, Cost Management, Visibility and Agility Cost Effectively© 2012 SAP AG. All rights reserved. 4
  • 6. Think about the whole pictureEnterprise mobility managementWhat is EMM?• Growing trends like BYOD and the consumerization of IT have changed the Enterprise App Mobile Device way companies look at securing and Store Management enabling mobile devices, apps and SAP Enterprise Store (MDM) content. SAP Afaria• Instead of a simple Mobile Device Management companies look to a comprehensive strategy (MDM, MAM, Mobile MCM) Mobile Content Management Application (MCM) Management• EMM solutions allow enterprises to SAP Documents (MAM) holistically manage diverse mobility needs SAP Afaria to simplify business processes, and make employees more productive. © 2012 SAP AG. All rights reserved. 5
  • 7. Cloud, Big Data and Mobility Driving Nexus of Forces© 2012 SAP AG. All rights reserved. 6
  • 8. Billions of Apps© 2012 SAP AG. All rights reserved. 7
  • 9. SAP Mobile Market Framework Mobile Software Mobile Services Mobile Applications Messaging Infrastructure Consumer Apps Mobile mCommerce M2M / IoT Analytic Operator Enterprise Apps Apps Enterprise Apps Apps Services Services Mobile Application Platform Mobile Application Development mCommerce Platform Platform (MADP), aka MEAP Mobile Management / EMM Managed Mobility Services (MMS) Mobile Enterprise Management Mobile Content (MEM) Mobile Security Management Mobile Device Mobile Application Management Management (MDM) (MAM) Mobile Enterprise Mobile Portal / App Store Intranet Core Market Adjacent Market Related Market© 2012 SAP AG. All rights reserved. 8
  • 10. Performance and Scalability MandatesScalability is about the ability to increasethe number of the end points and its effecton the server environment.• Performance is how well something does something• Scalability is the ability to extend that performance out in a cost effective manner © 2012 SAP AG. All rights reserved. 9
  • 11. Mobile TCO is all about scalabilityMobility is an operating cost. An EMM solution that effectively scales will save acompany money over time by minimizing cost per end point. Capital Costs Administration Costs Power Cost Overall knowledge, Amount of nodes are training, headcount, reduced per rack physical server location with a scalable solution© 2012 SAP AG. All rights reserved. 10
  • 12. SAP Afaria – Perfect Scenario Graph “A” indicates Graph “B” depicts a Graph “C” shows a gradual cost perfect scenario, increased costs, incline, based on where cost starts to as users increase. adding end points drop as users are Many solutions fall (users) to the increased within this environment scenario.© 2012 SAP AG. All rights reserved. 11
  • 13. Scalability Questions and ConcernsDo you have the capacity to scale? What is your database I/O ability to handle input/output? What is the impact on performance, when you add new users? Is the outcome that users experience a slow app and therefore don’t use it?What different models does your app support? Does your app support multi databases? Does your solution provide standard clustering models (database clustering)? Does your solution offer analytics?© 2012 SAP AG. All rights reserved. 12
  • 14. MDM Scalability andPerformance Concerns andConsiderationsJanuary 30, 2013
  • 15. We are all living in a multi-OS environment Rapid advance Bring Your New deployment of mobile OS Own Device options Rapid diversity leads to  Mobile device and content  MSP SaaS Mobility addresses fragmentation security critical for the complexity, saves costs enterprise and consumers Tablets and smart  Consumer and phones are becoming  Average Employee owns enterprise applications primary computing tools two mobile devices  Popularity of consumer-like Average household has  Consumer driven self-service portals five connected devices employees demand similar mobile enterprise experience 37.2% of the world total workforce will be mobile by 2015* 70% of organizations will introduce a BYOD policy** Sources: *IDC / **VDC Research© 2012 SAP AG. All rights reserved. 14
  • 16. Areas of Concern When rolling out an MDM solution, the primary areas of concern related to performance and scalability are centered around: • Enrollment • Daily check-ins (inventory and payload delivery) • Policy/configuration updates • App downloads/updates • Administration • Self-service • Backend scripts How will all of these components perform when the system (i.e. database) is loaded with all of the expected devices and data?Copyright © 2013 Accenture. All© 2012 SAP AG. All rights reserved. 15 15
  • 17. Considerations checklist Consider the following during your own mobile deployment: • Implement a distributed system architecture with redundant components • For large deployments, use physical databases • Use a phased deployment approach • Distribute load where possible • Use content delivery networks and/or dynamic network bandwidth • Conduct tests o Performance test (system and device) o Failover testCopyright © 2013 Accenture. All© 2012 SAP AG. All rights reserved. 16 16
  • 18. • Miercom Testing Programs started in 1988 • Labs located in East – Princeton, NJ, West – San Mateo, CA, also Eastern Pacific Partnering Labs • Trusted testing authority for eWeek, Network World, BCR/No Jitter, xChange, TMC Internet Telephony, Communications News and other publications • 25 Years of Product Testing© 2012 SAP AG. All rights reserved. 17
  • 19. Setting a Mobility Test Baseline • Cloud solution • Supports on-premise solution, hosted SaaS, or managed mobility models • Data Partitioning • Keeps enterprise and personal information separate, tracks telecom costs • Provides integration to middleware applications • Can deploy an app that is fully functional and ready to use • Reporting • SAP analytic and dynamic views • Telco expense management • Receives early warnings for cost and usage overages • Scalability load testing • Security • Ensures that data accessed and transmitted by mobile device is protected© 2012 SAP AG. All rights reserved. 18
  • 20. Scalability Testing - Repeatability AWS SAP Afaria Active Directory/ Domain Controller Relay (in DMZ) Managed Devices MS ExchangeTest Tools NeoLoad XM12 Client Emulator LoadRunner Spirent Studio Traffic Generator© 2012 SAP AG. All rights reserved. 19
  • 21. Miercom Mobility Benchmarking • Build an environment to test performance and scalability with multiple vendors • Don’t skirt this issue, literally “break” the news • Initial benchmarking shows wide disparity of functionality and performance in environments of 10,000 users and greater • Register with SAP for complete data set later this quarter Key Test Goals • Scalability for 50,000+ clients • Data integrity test • Load testing on servers • Scalability assessment© 2012 SAP AG. All rights reserved. 20
  • 22. Scalability and Load Testing Highlights • Spirent 4000 Analyzer Testing • Test (number of protocol mutations): • DHCP (11,843), IPv4 Datagrams (31,129), ICMPv4 (42,981), UDP (6,411), SSLv3 (107,476) against servers • Shell Scripting and other penetration testing • Metasploit automated common exploitation tactics • 932 exploits attempted against servers • Various Web Fuzzing/Injection Protocols • More than 90,000 injections/fuzz/mutation attacks attempted from Web application front end© 2012 SAP AG. All rights reserved. 21
  • 23. Enterprise mobility management best practices Mobile means more Plan for the future than MDM with a platform Innovate and transform Work with SAP, a vendor with secure mobility that really scales© 2012 SAP AG. All rights reserved. 22
  • 24. Scalability Checklist Assess your mobile situation, identify your goals Choose a solution with a database clustering model Implement a distributed architecture with redundant components Assure functionality and performance in environments of 10+k users Expect the unexpected© 2012 SAP AG. All rights reserved. 23
  • 25. Thank You!
  • 26. Closing and Q&AParticipate in today’s TweetChat about wholesale distribution #MobileInsightsSAP Mobile Insights Webcast Series February 13th – Revolutionize Your Asset Management Practices with Mobile Solutions February 20th – Spreading the joy of Nutella (and other tasty treats) to the MassesMobile Sense Thought Leadership Series (webcasts & white papers):