Explore the SAP Mobile Apps Portfolio and Strategy
 

Explore the SAP Mobile Apps Portfolio and Strategy

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Get a complete picture of next-generation mobile apps from SAP and our partners. These solutions use the latest mobile advancements and world-class innovative practices to bring even more value to ...

Get a complete picture of next-generation mobile apps from SAP and our partners. These solutions use the latest mobile advancements and world-class innovative practices to bring even more value to your mobile efforts. Learn about the SAP mobile apps road map. Get started with our mobile solutions now and plan for the future.

Watch the presentation here: http://events.sap.com/sapphirenow/en/session/4812

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Explore the SAP Mobile Apps Portfolio and Strategy Explore the SAP Mobile Apps Portfolio and Strategy Presentation Transcript

  • Holger Fritzinger, VP, Solution Management Mobile Apps Claudia Barrera, Director of Global Information Technology, Colgate Palmolive May 2013 Explore the SAP Mobile Apps Portfolio and Strategy Public
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2Public Of companies will increase their budget for mobile apps 1 50% Mobile app momentum is developing . . . but it’s harder than it looks Average number of business apps to be deployed in the next 2 years 2 25 1. Yankee Group – “IT Decision Maker Survey 2013,” March 2013 2. McKinsey & Company – “Mobility disruption: A CIO perspective,” September 2012 3. Nielsen – “State of the Appnation – A Year of Change and Growth in U.S. Smartphones,” March 2012 ??? Apps abandoned after first use 3 25% Yet . . .
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3Public SAP Retail ExecutionSAP Customer Loyalty SAP 3D Visual Enterprise Viewer TwoGo by SAP SAP Interview Assistant for Windows 8 Tablet SAP Receivables Manager (powered by SAP HANA) SAP Mobile Documents SAP Fiori Great new mobile apps from SAP to consider Selected new apps, in total about 30 new apps since last year
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 4Public Mobile employee and manager  Employees and managers  Often casual use, self-service  High number of users across company, potential to improve user satisfaction significantly  Mobile analytics important for all, especially executives Different groups of target users for mobile Not a one size fits all . . . Mobile worker  Mobile worker in plant, field service, and so on, but also sales  App often supporting complex business processes, guiding users through their day  High potential to transform work experience with mobile Mobile consumer  Consumers have high expectations regarding ease of use  Mobile – potentially transformational opportunity for company  In some industries distributor, channel partners, and so on, instead of consumer Different use cases require different approaches and solution capabilities
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5Public SAP Sales Manager mobile app Strong feature set and flexible, code-free customizations  Meeting preparation is time consuming  Unable to get full customer view and additional information while on the road  Slow sales cycle because reps are unable to create quotes and orders away from their desk  Difficult to configure for unique business processes and support various devices Typical business challenges Key capabilities and facts  Enable sales reps to execute complete lead-to-order sales processes from a mobile device  Provides account, contact, lead, and opportunity management and helps sales reps create quotes and orders directly from device, online and offline  Highly configurable design tools enabling the project implementation team to adapt the app to a customer‘s individual business process
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6Public SAP Customer Loyalty Helping our customers increase customer loyalty Typical business challenges Key capabilities and facts  Drive customer loyalty by increasing engagement and enabling a convenient shopping experience  Increasingly mobile consumer base expecting easy access to digitized content on device of choice  Complexity of deploying mobile apps to a highly diverse consumer base with WRT (Web runtime) mobile devices Enable retailers, banks, and telcos to make their loyalty strategies mobile and increase customer engagement:  Offers – Targeted and mass offers, scan at point of sale  Digital wallet – Digitize plastic cards  Loyalty account management – Conveniently review loyalty account points, status, and rewards  Shopping list – Manage shopping list  Store locator – Search and view store details
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7Public  Need a role-based, homogenous experience across devices  High effort to create mobile workflow for executives and managers who need a consolidated, intuitive, and easy-to-use interface for approving workflows from anywhere  Need the ability to tailor and create apps for business functions to extend beyond the standard offerings  High total cost of ownership and total cost of development for improving and customizing the user experience for common SAP software business functions SAP Fiori application Keeping simple things simple Typical business challenges Key capabilities and facts  Renews the most broadly and frequently used common business functions for workflow, information lookups, self-service tasks  Provides a simple and user-friendly experience across devices – desktop, tablet, or smartphone  Leverages responsive design, the concept of making apps sensitive to the form factor of devices with single user interface  Uses SAP Best Practices for SAPUI5 Enablement (HTML5) and SAP NetWeaver Gateway technology, providing full extensibility and connectivity to any SAP back-end system (4.6C or newer)
  • © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8Public First wave of SAP Fiori already includes 25 apps My leave requests My timesheet My travel requests My shopping cart Track shopping carts Approvals Insight Approve requests Approve leave requests Approve timesheets Approve travel requests Approve travel expenses Approve shopping carts Approve purchase orders Approve requisitions Approve purchase contracts Purchasing My Spend Track purchase order Order from requisitions Requests Insights My paystub My benefits Purchasing agent Manager Employee Sales transactions Sales insight SAP Fiori Sales repCreate sales orders Change sales orders Check price and availability Track sales orders Track shipments Customer invoices