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  • SAP Mobile Documentation: How can we help you? 30 March 2015, 10:51 AM SAP Mobile documentation (SAP Mobile Knowledge Management) is going through - and has gone through - some major shifts in 2015. We have some exciting stuff planned and we would like to open up our plans, new content and strategy to the community for feedback and discussion. Here is a glance at who we are, where we are and what we do: Mobile KM North America:Dublin California: SAP Mobile Platform, SDK, Kapsel, HCPmsWaterloo, Canada: Mobile Secure Cloud,  Hybrid Application Toolkit, other upcoming projectsMobile KM India: HCPms, Mobile Secure Cloud, GatewayMobile KM Europe: Editing for KM - c...
  • BYOD - Is it threat to an individuals pursuit of personal confidentiality 27 March 2015, 10:07 AM Hi, BYOD or Bring Your Own Device is the facility provided by companies to its employees to carry their personal device at office locations and perform official tasks on them. All the managers are preaching this facility and employees are excited at this prospect. Companies have had to invest in their security infrastructure to facilitate this feature to its employees. As most employees would prefer to carry their smartphone as their preferred device at office, it has pushed the Mobile First strategy for all enterprise content. On the outset it seems like an employee friendly facility to en...
  • Simplify On-Boarding to Mobile Secure cloud edition now 25 March 2015, 03:07 AM As a new customer to the Mobile Secure cloud edition, or as a partner helping newbie customers you may want to rely on best practices for on-boarding. The SAP Mobile Secure rapid-deployment solution (RDS) now got you covered. For starting out in the cloud, we cut through the clutter for you, and provide you with some simple steps to follow right here.  1. Go to service.sap.com/public/rds-mobilesecure and download the package. Tap on the button on the right hand side, "Download package".    2. Open section "Package fact sheet", right below the first paragraph.   3. Assess whether or not the ...
  • Restriction/Limitation: SMP 2.3 - SAP Control Center and Agentry clustering 18 March 2015, 04:38 PM Dear SAP Mobile Platform 2.3 and Agentry Users, It was brought to our attention in SAP that there are documentations available online that was not specific enough to outline the limitation or restriction of the Agentry clustering inside SAP Mobile Platform 2.3 version. With this lack of documentation on the restriction, users are assuming full capability. To properly address this we have created a KBA and notified the SAP Mobile Platform 2.3 documentation team to update the online links to refer to this restriction/limitation. Symptoms: When the same user logs in from 2 different devices to...
  • Broadcast Resolution: In ECC Status is Un-TECO but COMPLETED status in mobile - SAP Work Manager 6.0/6.1/6.2 18 March 2015, 03:43 PM To all SAP Work Manager Users, As a proactive support by SAP One Service Active Global Support team, we would like to extend the knowledge on one popular request for all customers for SAP Work Manager (6.0/6.1/6.2). Symptoms: Un-completing or Un-TECO a Work order operation in SAP (ECC) still shows COMPLETED in the mobile device Reproduction: In the ECC (SAP backend), cancel the TECO on the Work Order.After a user TECO the order in ECC, and then completes the Operation in the mobile device and transmit, the Work Order disappears from device on sync (Expected).However, there is an option to c...
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