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Customer Intelligence Platforms

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Customer intelligence platforms with machine learning and intelligence are increasingly replacing old-school customer relationship management (CRM) and marketing platforms. …

Customer intelligence platforms with machine learning and intelligence are increasingly replacing old-school customer relationship management (CRM) and marketing platforms.
In this video, you will learn the interplay of your existing CRM, marketing and customer engagement platforms and how they can be extended to deliver an optimal omnichannel experience.

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