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The Future of Customer Experience

by on Jan 08, 2014

  • 9,829 views

We spend a lot of time talking about how technology-driven innovation is defining the future of business. ...

We spend a lot of time talking about how technology-driven innovation is defining the future of business.
But how does that manifest itself in the future of customer experience? In order to paint that picture, we asked a series of thought leaders and experts what they envision for the future of customer experience. This presentation is a collection of their responses.

For more, see the Future of Customer Experience series: http://blogs.sap.com/innovation/tag/future-of-customer-experience.

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http://blogs.sap.com 540
http://www.scoop.it 270
http://blog.capterra.com 240
https://twitter.com 142
http://www.business2community.com 140
http://www.google.com 12
http://www.feedspot.com 12
http://engagementninja.com 10
http://www.linkedin.com 10
http://feedly.com 4
https://www.linkedin.com 3
http://sapblogs.staging.wpengine.com 3
http://translate.googleusercontent.com 1
https://www.rebelmouse.com 1
http://stocktwits.com 1
http://webdesigndesign.com 1
http://marcom-startup.com 1
http://www.easybranches.us 1
http://www.newsblur.com 1
http://www.spundge.com 1
http://plus.url.google.com 1
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The Future of Customer Experience The Future of Customer Experience Presentation Transcript