Conversations on the Future of Business


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What are Conversations on the Future of Business?
Businesses and their executives are challenged to create a swift and effective response to key market dynamics, including increased competition, an increasingly-segmented workforce, the impact of technology in business, the impact of critical resource availability and the ability to introduce and leverage innovation to create differentiation and sustainability for years to come. These are key business topics that have universal applicability across organizations regardless of industry, LOB, segment, or region.

SAP’s Conversations on the Future of Business provide an opportunity for these businesses and executives to explore emerging trends and illustrate how technology can solve right-now problems while enabling newly possible opportunities that can expand and accelerate existing engagements while spawning new ones. From topics on customer experience and people strategy to innovation and the power of networks, these conversations provide insight and thought-leading discussion that can set up a business for success – even within highly competitive markets with increasingly-scarce resources.

View the Slideshare to learn more about these Conversations on the Future of Business and how SAP can help you innovate into a best run business - creating a better run world. You can also participate in the conversation on our Business Innovation site at

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Conversations on the Future of Business

  1. Conversations Future of Business on the
  2. Unprecedented empowerment of people More mobile devices than people 1 billion people in social networks 15 billion connected devices by 2013 More data in last 5 years than in history of humankind Global middle class growing from 2B to 5B
  3. Customer Centricity More than ever, you must put the customer at the center of everything you do, leveraging new technologies and models of engagement to reinvent the customer experience. Success in the age of the “prosumer” demands new levels of co-innovation with the “segment of one.” Fact: 1 billion people in social networks will rewire business and personal boundaries.1 Implication: A business that understands the demands of its customers will thrive.
  4. Insight Driven Innovation Innovation can no longer be dependent upon “light bulb moments.” Emerging technologies such as big data, analytics, and real time computing bring previously impossible insights into your businesses, markets, and customers. These insights can be an engine of innovation if you have the technical, organizational and leadership architectures that “trust the data” in order to drive decision-making throughout all levels of the business. Fact: Data doubling every 18 months will create new opportunities and risks for value creation. 2 Implication: Unlocking the secrets inside this data presents breakthrough opportunities for businesses.
  5. Unlocking Human Potential The future of business starts today, with your People Strategy. In a global marketplace of talent, are you capturing the opportunities presented by an increasingly mobile workforce, the rising Millennial generation of workers, and new models of work and collaboration? Fact: There are now more mobile devices on Earth than there are people. 3 Implication: A business can now expand its reach in a flash, exponentially.
  6. The Power of Networks Networks of organizations and individuals today are transforming business and society, perhaps as dramatically as assembly lines transformed manufacturing 100 years ago. Such networks extend the reach and impact of network participants by defining new types of relationships, increasing interdependence and unleashing multiplier effects like “network intelligence.” Fact: 15 billion web-enabled devices by 2013 will create a universe of intelligence everywhere. 4 Implication: In a hyper-connected world, businesses that embrace the network will gain competitive advantage.
  7. Optimizing Resources As global competition for in-demand resources intensifies, resource optimization needs to migrate from the realm of efficiency to the core of an organization’s business strategy. And it’s not just about how well you plan, predict and optimize your supply chain, but also how you make strategic deployment decisions, such whether and how to move to a cloud-based enterprise computing platform. Fact: The global middle class, increasing from two to five billion by 2030, will strain the world’s diminishing resources. 5 Implication: Businesses will require new strategies for resource optimization, innovation, and growth.
  8. Engage in the Conversations Business Innovation Site on SAP’s Sources: 1 Facebook, 2013; 2 IDC, Aberdeen, 2013; 3 Cisco, 2013; 4 Cisco, 2013; 5 Brookings Institute, OCED, 2012
  9. © 2013 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices. © 2013 SAP AG or an SAP affiliate company. All rights reserved. Public