There’s a New Type of Innovation:
Although the scope and risks of business model innovations are greater (think Apple going from device seller to entertainment and software retailer), so are the benefits when they succeed. Business model innovations are more difficult for competitors to copy than products or processes. Now IT Has the Opportunity to Lead.
Most business model changes these days are based on IT. But CIOs need to get out of the business of spending all their time running IT before they can change.