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Social Media Scenario from India - 2010



Based on a survey conducted by Economic Times and IndiaBiz...

Based on a survey conducted by Economic Times and IndiaBiz...
Gives some user behaviour, their preferences and interaction in the social media space



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  • On the other hand, a different survey conducted on the global scale and released in April 2010 by InSites Consulting had declared social media brand promotion a success with the promo information being nearly as trusted as consumer’s advice.

Social Media Scenario from India - 2010 Social Media Scenario from India - 2010 Presentation Transcript

  • Social Media Scenario in India
    As appeared in ET
    A survey conducted by Indiabiz News and Research Services (INRS) – June 2010
  • Methodology
    Conducted among 350 users (15-45 years of age)
    Based in Delhi, Mumbai, Kolkata, Chennai and Bangalore
  • Toplines
    They network online when they’re home, at work and in between.
    Survey on use of social networking sites found
    that 30.6% of users participating in it
    access them from their mobiles apart
    from their home and office computers.
  • The average number of hours spent on social networking sites networking is two per day;
    89% users join these sites to stay in touch with friends and 80.4% follow friends for photographs
  • The Indian social media user is anything but predictable
    Twitter (despite an increase in social media use from mobiles and work computers) is only the fourth most popular site, beaten by a wide margin by one that is targeted specifically at business networking – LinkedIn
    The blogosphere enjoys the endorsement of netizens too with almost 70% of social media users spending at least half an hour every day on blogs. Most look for information and would prefer companies to do their promotion on blogs
  • Trust is a rarity
    Contrary to popular belief (which has led companies to open accounts and software and marketing firms to start social media wings), brand promotion on social media in India is severely limited in its impact. Only about 15% trust the information provided.
  • Despite the strident efforts by companies to leverage their net presence though social network campaigns, brand awareness is woefully low on the priority list for users with 33% uninterested and 63% not engaging with communities, groups or fan pages of any kind.
  • India’s social networking community is clearly following a different trajectory
    Another survey conducted by Blogworks and Exchange 4 Media in December, 2008 and January, 2009, this time among working professionals, business executives and marketers, said, “81-85 % of respondents believe that Indian marketers and corporates have just cursory or no understanding of Social Media ; the need for education and learning continues to be high.” But 90% of the same set believed that social media platforms impact business.
  • Some other findings
    A good many users maintain multiple accounts on different social networking sites;
    while a majority is in it for friends, more than half have joined for business or professional reasons;
    and though not many in number, there are even those, included in the survey, who operate their accounts from cyber cafes, friend’s homes and college labs.
    And every survey and study has predicted a bright future for online brand promotion in India.
  • Summation
    89% users join networking sites to stay in touch with friends
    80.4% follow friends on these site for sharing or viewing photographs
    Users spend an average of 2 hours daily on these sites
    30.6% of users access social networking sites from their mobiles
    70% of users spend at least half an hour every day on blogs.
    Only 15% users trust brand promotion online
    33% are uninterested and
    63% don’t engage with communities, groups or fan pages.
  • E.G. Santosh
    AVP- Digital Marketing
    MRM Worldwide | McCann WorldGroup | India
    Twitter: @santosheg