Entrepart in English

Entrepart, strategic consulting company by means of ART © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

What do we do? Entrepart is the first Art + Management company, full of rock ‘n’ roll energy. We develop original processes by mixing art and management, answering to your operational and strategic challenges. We look your challenges like artists, with artists. We develop your strategies and help to make better business in interaction with your environment, clients and colleagues. We transform your ideas into action. To set free innovations, creativity and imagination, we mix art, management and sociology linked to following themes: • Sustainable developpement and social responsibility • Radical innovations • Creation of Exceptional Service Experiences (for customers and citizens) • Exploration of different territories (both real and virtual) © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

What is your challenge? We help our clients with their challenges “I want to radically & totally change “I want to open myself and my my company!” team(s) to new unexpected things. I want to look everything differently.” “I want to radically innovate in “I want to develop creativity of my certain domain (marketing, finance, managers and / or colleagues.” strategy, management, service…)” © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Our values Creation We propose art+management processes to our customers in order to help them to look things differently. Creation and re-creation are important elements in artistic processes and can give a lot of ideas for creative leaders. Relation We develop horizontal, friendly and open relations with and for our customers. We help them to think and create together, to listen and understand each others. Action We help our customers to put ideas into action and experience entrepreneurial attitude. Action can be individual or collective oriented. Our passions: Art, Dialogue and Rock’n’Roll © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Some examples of our Experiences © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Crédit Agricole 2007 - “I want to radically & totally change my company!” Objectif: Client - To help executives to see economical crisis as strength and Bank Crédit Agricole make a shift from a pure volume (sales) orientation towards a new Alpes-Provence leadership based on Exceptional Service Experience and mutual benefits Duration 4 months approach. Participants from 80 to 250 1- Active listening 2- Strategic workshop 3 - Artistic movies 4 - Conference Process Art+Management Christian Mayeur Coaching the Filming of 6 artistic short Meeting with open participated to board transformation in movies in branches, with round table meetings in order to meetings from 40 to staff, clients members conversations with understand bank’s 200 managers. Credit Agricole. 250 managers. transformation Introducing horizontal Discussion were challenges. He gave dialogue, creative Nicolas Boone, a artist stimulated by 6 some advice on new relations and new visions and filmmaker, was the artistic short movies. mental models on of customer situations. director, Entrepart 4 value levels: profit & produced and wrote investment, utility for movies with Nicolas customers, relational Boone and Credit value social & symbolic Agricole managers and value. people. Results after workshop: - New way of defining and deploying policies, new strategy, new forms of meetings, new ways measuring performance. Managers said: « It’s a revolution ». Entrepart will continue working with Crédit Agricole Alpes-Provence in 2009. © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Développement stratégique à long terme du leadership et de Crédit Agricole 2007 - l’expérience de service exceptionnelle © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Crédit want to radically innovate in certain domain “I Agricole 2007 - (marketing, finance, strategy, management, service…)” Objective Client - To help executives and managers to imagine what could the branch of Bank Crédit Agricole the future be, combining web, telephone and physical relations. How Val de France to use IT to deliver high level service and at the same time keep human Duration 1,5 years relations the same. Participants from 80 to 150 1 - Conference and creative 2 - Artistic 3 – Off shore seminar in 4 – Several artistic listening workshop workshop Berlin workshops Conference by Christian 80 commercial A 3 day trip to Berlin Workshops about Process Art+Management Mayeur about innovation and managers were for 150 participants in design, relations, new interactions in the web producing images co-operation with Petra communication, 2.0 world. and stories about Prahl, partner in customer service etc what the “branch of Germany. for future branch’s Workshop about “what would the future” could be team and marketing be your dream about the in diverse Visits to 5 different team. “branch of the future”, mixing environments. companies and 5 relationships, internet and different art scenes. mobile use possibilities. 2 workshops linked to Participants were clients from challenge, one workshop different age groups and about blogging. employees from different branches. Results after longterm process: - A pilot branch opened in June 2009. It is inspired by Deutsche Bank branch where bankers visited during trip to Berlin. In this unique branch in Europe human services and highly developed technology can be found side by side. © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Créditwant to develop creativity of my managers and “I Agricole 2007 - colleagues.” Objectives Client - To understand how to create atmosphere which is supporting creativity in La Poste Forum of organizations Management - To experience working as entrepreneur artist Duration Two days - To produce artistic work symbolizing process Participants - To work on paradoxes inherent on whole complex organization 30 managers + Chairman of group La Poste DAY 1: THE SOURCE OF CREATION DAY 2: BE A CREATIVE ARCHITECT Morning – artistic Afternoon – Artistic workshop stimulation with Urban Artistic Drift Process Art+Management Participants were Participants were guided to explore Participants had a dialogue Closure of art project coached to open Paris during Urban Artistic Drift and about the relationship by the evaluation of their minds: simple look everything differently. After a between artistic work from David Rosenberg, an drawings were done walk, they created a fiction story previous day and art critic. individually and art related to elements discovered and managerial experience. images were shown collected during walk. Then Action steps for by Christian Mayeur, participants created a collective work Groups changed their art implementation of artist entrepreneur from all gathered materials. works and continued learning and how to and Damien Béguet, working on them with help create a supporting entrepreneur artist. Works were presented and feedback of Entrepart’s artistic and creative given, day finished to a visit of the coaching. They environment through Chairman of Group La Poste. transformed them and managerial practices. created new art pieces. The results after workshop: - Artistic process became clearer - Participants got out of the box and understood how to create a creativity supporting context - Participants learned to look things differently © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

“I want Agricole myself and my team(s) to new Crédit to open 2007 - unexpected things. I want to look everything differently.” Objectives Client - To help managers to open themselves to contemporary issues through art Bank Crédit Mutuel - To help managers open their eyes and spirit and look everything Duration differently, understand what art can teach to them in their daily life 2 days Participants - To understand how artists work and what can be learned from their 20 processes and put into action - To help managers to get out of the box and innovate radically 1- Conference 2- Artistic immersion 3 - Artistic workshop 4 – Meeting with Chiara Parisi Process Art+Management Conference by Guided visit to Hubert Challenging participants to Chiara Parisi, director of Christian Mayeur Duprat’s expo and art express in groups what they Vassiviere art center, about « What center Vassiviere’s learned for their bank shared her ideas about managers can learn permanent park expo. environment by using how she’s motivating her from art? » shapes – artistic language team, what quality of Participants were relations means in art stimulated to confront world and what is the role art and landscape, step of passion in leadership. out from their mind frames and challenged to take in concern everything around them. Results after workshop: - Participants understood that they can also learn from art and found new inspiration to their work, developing their curiosity - They realized that they can find resources to their work everywhere around them - Attitude and process of artist became more clear © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Christian explains Experience Pas-de-Calais Habitat with artist Yann TOMA Photos? © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Creative Expeditions © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Creative Expedition: Art + Voyage = Innovation Welcome to join our Creative Expeditions To turn challenges into opportunities in today’s context, we invite our clients to join our Creative Expeditions and visit in places which are radically innovative. Our clients will discover and experience territories and metropolis by means of art, economy, culture and sociology. This immersion will guide our clients to produce ideas and radically innovative actions linked to their concrete challenges. Our clients choose Creative Expeditions because… “I want to better understand territories “I want to transpose and adapt where I’m implementing my company knowledge coming from outside to my and create new business relations.” context and explore the best practices. This help me to feed my strategic challenges.” “I want to activate my energy and “I want to look everything differently entrepreneurial spirit and put my ideas and set my imagination free in order to into action.” create even more innovative projects.” Our team of entrepreneur artists : Entrepart has a multi competence and international team of 5 members. Our international archipelago and network of partners are living in destination countries and have detailed knowledge about cities - they are able to follow cities mutations day after day. © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Creative Expedition: Art + Voyage = Innovation Let your imagination flow: Los Angeles: share surprising initiatives around sustainable development, learn from numerous social and societal projects, get inspired by strong cultural economy, explore the city where everything is possible. Finland: discover different and innovative experiences in areas of services, education, new technologies and employment. Learn from Finnish entrepreneurial attitude and (hard) rock energy. Nantes and Pays de Loire, France: explore this extraordinary region where art, design and culture meet innovative businesses, architects and public sector in order to dynamize a territory open to the ocean. Estonia: discover how Estonia has jumped from Soviet times to modern world, learn from “E-system”, the world of Internet, totally supported and used by government. Visit in one of the world’s most developed Technopoles. A Creative Expedition, in concrete Our client discovers emerging sites and different territories in mutation Our client visits in companies or organizations which are radically innovative Our client has original meetings with artists, writers, managers from art centers, local habitants Our client shares knowledge with specialists from different businesses Our client participates to creative workshops with other participants, with our hosts, with artists… and produces concrete actions on the spot Our client experiences convivial moments in unique environment Creative expedition to Paris, Berlin, Helsinki, Vancouver, Nantes, Bombay, Los Angeles, Marseille, San Francisco, Dublin, Portland, Valenciennes (an example of dramatic change at a city level), Madrid, Amsterdam, Tallinn, London… Inventing creative and pragmatic experiences which will help our clients to create ideas and solutions to do differently. © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Creative Expedition to Estonia and Finland « Make the Bank Simple to Delight Customers » Objectif: Client - To learn from Estonian and Finnish innovative initiatives and Bank Crédit Agricole customer service Duration - To get new ideas how to develop customer service in banks and 7 days Participants put ideas into practise 25 - To learn about Estonian and Finnish history, culture, society and economy 1- Business 2- Culture 3 – Workshops and meetings Estonia: Estonia: Estonia: -Science Park, one of the most -KUMU - Estonian contemporary - presentation of Estonian economy, Few examples of contents active scientific communities in the art museum, the best European society and culture by Tiia Tammaru, world museum 2008 Entrapart’s Estonian partner -Skype - Estonian evening at country side -workshop REXE by Christian Mayeur -Estonian governement, famous for (look, listen, xcross, entreprendre its e-services Finland: differently) -Hansabank, internet oriented bank -Design Museum -Meeting with French ambassador Finland: Finland: -4 different banks, Finnish banks - meeting with young entrepreneurs are famous for their services using customer oriented technologies -Nokia - meeting with team entrepreneurs -SoL Cleaning Services, a company from Team Academy, a unique and with extraordinary premises and innovative business school working culture © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Team and network Christian Mayeur Petra Prahl, Berlin, Allemagne Sanna Tossavainen Tiia Tammaru, Tallinn, Estonie Jean-Jacques Durand Monkey Business, Jyväskylä, Finlande Sylvie Mayeur Anita Seidler, Madrid, Espagne Franck Point, Vancouver, Canada Alexandre & Florentine Lamarche-Ovize Blaise Bertrand & Shujan Choi, Palo Alto & Fausto Cavaleri San Francisco, USA Carole Douillard Nicolas Boone Mains d’Œuvres, Saint-Ouen, France Igor Antic IAE Aix en Provence, Aix en Provence, France Team Academy, Jyväskylä, Finlande Stéphane Hugon The Performance Center, Portland, Oregon Pascale Auger Institute of Art, Design & Technology, Dublin, Irlande Raphaël Cuir Bart Kessels, Amsterdam, The Netherlands Anne-Gaelle Burban David Someqh, London, UK Pascal Bély Sarah Wilson, London, UK Sean Conlan, Sligo, Ireland Camille Dumas Juhani Anttila, Helsinki, Finlande and many more… © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

References BANK Group Crédit Agricole: 4 different regions, FNCA, IFCAM: Corporate University of Crédit Agricole COMMUNICATION & ADVERTISING Publicis CONSUMER CREDIT Sofinco CULTURE Cité des Sciences & de l’Industrie, Opera de Massy, Direction Regionale des Affaires Culturelles (DRAC) Midi-Pyrenees ENERGY AND INDUSTRY SERVICES Air Liquide, Eurodif Production (Group Areva), Gaz de France, Total EMPLOYMENT ASSÉDIC: 5 different regions, GARP EQUIPEMENTS & SERVICES FOR MOBILITY Independence Royale HYGIEN & HEALTH RLD (REGIE LINGE DIRECT) HOTEL MANAGEMENT Group Accor: Mercure, Pullman INSURANCE Pacifica LEISURE ACTIVITIES Parc du Futuroscope LUXURY Hermes POSTAL AND FINANCIAL SERVICES La Poste PUBLIC HOUSING Social housing organizations: 4 different regions, Silene PYROTECHNICS Group Lacroix - Ruggieri RETIREMENT AND PENSION FUNDS CRPCEN TELECOMMUNICATIONS France Télécom TRANSPORTATION & LOGISTICS TLF And many more… © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

For more information, contact: Ms Sanna Tossavainen sanna.tossavainen@entrepart.com +33 6 67 24 08 13 www.entrepart.com © 2009 – Entrepart ENTREPART Skills Action Sensation – Art, Dialogue & Rock n’roll HQ: La Coursive, 15-17, rue du Port, 81310 LISLE SUR TARN - France Tél : +33 (0)5 63 33 63 83 – +33 (0)6 08 43 72 42

Entrepart in English

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