Relationship Geeking 101

Slide 1: Relationship Geeking 101 Phil Gerbyshak Author of 10 Ways to Make It Great! President, Milwaukee Chapter of HDI (formerly Help Desk Institute)

Slide 2: Let’s talk about… What is a Relationship Geek, why would you want to be one, and what tools would a relationship geek use? Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 3: What’s a Relationship Geek? Mega-connector • • Smart person • Me • YOU! Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 4: Serve Others First Inquire about their needs • Help • Help again • Help again • Ask for help • Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 5: READ to Remember Names R - Repeat the name • • E - Emphasize some part so you can hear yourself say it A - Ask questions about the name and the person • • D - Deliver the new person to someone else Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 6: Make Voicemail Count Personalize your greeting • • Leave memorable messages Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 7: Get Deep…QUICK! Go from casual acquaintances • to sharing tips to asking questions to friends Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 8: Continue the Conversation Do what you do WITH someone • Meet friends for lunch • Never drink coffee alone • Invite a friend to meetings • Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 9: How Does This Happen? It’s no accident! • Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 10: Respond to EVERYONE You can learn more from others than • you can from yourself Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 11: Six Significant Reasons to Be a Relationship Geek 1. The more people that you know – the more people that know you! Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 12: Six Significant Reasons to Be a Relationship Geek 2. Power of We is more than the Power of Me! Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 13: Six Significant Reasons to Be a Relationship Geek 3. Get help from more areas Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 14: Six Significant Reasons to Be a Relationship Geek 4. Feels good to help Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 15: Six Significant Reasons to Be a Relationship Geek 5. Learn – Learn – Learn! Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 16: Six Significant Reasons to Be a Relationship Geek 6. Free Agent Nation Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 17: Tools I Use Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak

Slide 18: Got Questions? Contact me: president@profhelpdesk.org http://makeitgreat.org http://profhelpdesk.org Coming soon: http://helpdesknotes.com PowerPoint Design by PurpleWren

Slide 19: Make I Gre a t t! X Have a Nice Day Copyright © 2006 Phil Gerbyshak. All rights reserved. Gerbyshak