Virtual Trainer Best Practices
Presented by Sandy Masters
Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
Beginning with the end
The elements of fun are the same for
everyone . . . The underlying concept is
engagement. In other words, if you are
really into it, that’s fun.
Roger C. Shank
Lessons in learning,
e-Learning, and Training
Taking the stairs video (2 min.)
Blended learning approach
Process vs. content expert
Facilitation – extract “wisdom of the
Warm-up Exercise - Thiagi
Best Practice: Improve the
use of visuals in your virtual
Survey – Interesting Data
What can the instructor do to enhance your learning during
Share tips & experiences
Have time to practice
Follow structure and keep chunks smaller
Breakout sessions, surveys
Don't lecture, provide ample opportunity for interaction
Active participation thru whiteboards, polling questions, and
interaction. GRIPI's are always important.
Understand we are all on different levels of understanding when
it comes to virtual learning and technology. We will have a mix
of trainers and instructional designers in the room.
Keep me engaged
Show me tips and tricks to make facilitating virtually easier.
Anything would be helpful actually.
Make sure there are warm cookies and milk!
When learning about the tools and techniques
used in the virtual classroom, I have these
Technology (learning, using, break-downs)
Time to learn, support for my learning, and
delay between this workshop and being able to
use virtual classroom
Transferring F2F teaching skills to virtual
Students not having basic computer skills;
View 60 minute recorded webinar
Identify specific tools and techniques
that are used to engage the audience
Bring your list with you to our first
session for discussion.
Did anyone take notes on the
10 common errors and 10 tactics?
Break into groups of five
Design effective virtual classroom
exercises using web conference
Engage learner attention and
participation in online learning
Repurpose traditional classroom
exercises for collaborative online learning
Describe best practices for online
How is Virtual Training different
from in person ILT?
How is it the same?
Video from LearnTrends Virtual Conf.
When to go Virtual?
Follow ADDIE model
Look at the Educational Objectives
Occasional course over time
Need for real time expert
Collaboration enhances learning
Exercise – Virtual Classroom readiness
Pre-event planning & design
Exercise: Leader Guide
We will work on creating the
collaborative exercise later
Creating collaborative exercises
The trainer must be ready to facilitate
The participant must understand how to
The exercises must be well planned and have
Your welcome letter is an example of a
Helps participants understand
directions and preparation for the
Avoid sending PowerPoints that
duplicate your presentation
Actual virtual class time = Plan on
spending the same amount of time on
your dry run.
Know the technology tools
Polling / quizzes
Chat / Q&A
(e.g. use: solicits learner input/benefit: actively engages learners in
Desktop sharing / Annotation
Desktop sharing / Video
Exercise: Identify uses
and benefits of each
PowerPoint / Sources for Images
Building interactivity into virtual
With your team design an
interactivity using one
of the tools discussed
Make sure the
interactivity supports the
Maximizing learner engagement
Video – Jennifer Hoffman
Example of engagement exercise
Notice the role of the producer/assistant in the
Using a producer / teaching partner
Logistical: Availability & Budget
Technical: Does VT platform support
Instructional: Do the design and desired
outcomes require an assistant?
Personal: I don’t use one in ILT, why do I
need one now?
Additional resources for further
Free Webinars Link
This in not the end!
Sign up for iLinc account and play
Download quick guides
Watch iLinc training videos
Set date/time for virtual presentation
Please, please, please call me with
questions and concerns – I will be
happy to help you get an “A”!
Thank you and have a wonderful