Managing Your Library’s Online Reputation
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

Managing Your Library’s Online Reputation

on

  • 1,293 views

Presentation for the 2012 Texas Library Association Annual Conference.

Presentation for the 2012 Texas Library Association Annual Conference.

Statistics

Views

Total Views
1,293
Views on SlideShare
820
Embed Views
473

Actions

Likes
0
Downloads
5
Comments
0

5 Embeds 473

http://sandrasays.com 466
http://blog.sandrasays.com 3
http://www.thelibrarynews.com 2
http://feeds.feedburner.com 1
http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Managing Your Library’s Online Reputation Presentation Transcript

  • 1. Managing Your Librarys Online ReputationSandra FernandezHouston Public Library2012 Texas Library AssociationAnnual Conference#txla12
  • 2. The Boring Detailsrep·u·ta·tion [rep-yuh-tey-shuhn] noun.the estimation in which a person or thingis held, especially by the community orthe public generally; repute: a man ofgood reputation..favorable repute; good name: to ruinones reputation by misconduct.A favorable and publicly recognizedname or standing for merit, achievement,reliability, etc.: to build up a reputation.The estimation or name of being, having,having done, etc., something specified:He has the reputation of being a shrewdbusinessman.
  • 3. The Boring DetailsREPUTATIONA favorable and publiclyrecognized name orstanding for merit,achievement, reliability, etc.:to build up a reputation.
  • 4. The Boring DetailsWrite it down!Policy or GuidelinesWhen do you respond?Who responds?When can you delete comments?When do you move the conversationoffline?Will you allow customers to post onyour wall? tag photos? postcomments on your events?
  • 5. The Boring DetailsWrite it down!Templates & Best PracticesSchedules & EditorialCalendars
  • 6. The Boring DetailsWrite it down!MessagingIntegrate social media into dailyactivityMake sure your updates are in linewith the priorities and messages ofyour organizationGoals & Reports
  • 7. Where to Find MeSandra Fernandezwww.sandrasays.comTwitter.com/SandraSaysFacebook.com/SandraSayssandra@sandrasays.com