Your SlideShare is downloading. ×
0
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Managing Your Library’s Online Reputation
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Managing Your Library’s Online Reputation

1,073

Published on

Presentation for the 2012 Texas Library Association Annual Conference.

Presentation for the 2012 Texas Library Association Annual Conference.

Published in: Business, Education
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
1,073
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
11
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Managing Your Librarys Online ReputationSandra FernandezHouston Public Library2012 Texas Library AssociationAnnual Conference#txla12
  • 2. The Boring Detailsrep·u·ta·tion [rep-yuh-tey-shuhn] noun.the estimation in which a person or thingis held, especially by the community orthe public generally; repute: a man ofgood reputation..favorable repute; good name: to ruinones reputation by misconduct.A favorable and publicly recognizedname or standing for merit, achievement,reliability, etc.: to build up a reputation.The estimation or name of being, having,having done, etc., something specified:He has the reputation of being a shrewdbusinessman.
  • 3. The Boring DetailsREPUTATIONA favorable and publiclyrecognized name orstanding for merit,achievement, reliability, etc.:to build up a reputation.
  • 4. The Boring DetailsWrite it down!Policy or GuidelinesWhen do you respond?Who responds?When can you delete comments?When do you move the conversationoffline?Will you allow customers to post onyour wall? tag photos? postcomments on your events?
  • 5. The Boring DetailsWrite it down!Templates & Best PracticesSchedules & EditorialCalendars
  • 6. The Boring DetailsWrite it down!MessagingIntegrate social media into dailyactivityMake sure your updates are in linewith the priorities and messages ofyour organizationGoals & Reports
  • 7. Where to Find MeSandra Fernandezwww.sandrasays.comTwitter.com/SandraSaysFacebook.com/SandraSayssandra@sandrasays.com

×