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Virtual Health

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  • 1. eHealth (Virtual Health) Collaboration Framework Collaboration Attributes:  Leverages Current Local & DoD Investments  Provides Value Adds for Collaboration Partners  Ensures Standards in Care Management and Prevention Mobile AccessMobile Access All Regional Facilities andAll Regional Facilities and ProvidersProviders ProviderProvider IntegrationIntegration CurrentCurrent Hospital EMRHospital EMR Investments)Investments) PayerPayer SystemsSystems (Claims, eRx)(Claims, eRx) ConsumerConsumer CenteredCentered ApproachApproach Call CenterCall Center ConsumerConsumer Public Access,Public Access, KiosksKiosks Consumer InConsumer In Home Access,Home Access, Phone & InternetPhone & Internet PatientPatient PortalsPortals Military SystemsMilitary Systems Integration CapabilitiesIntegration Capabilities HealthHealth Content SitesContent Sites Technical Attributes:  Multi-Channel/Device Access  Proactive Information Flow  Adheres to Privacy Standards  Leverage XML Web Services for Seamless Data Interchange
  • 2. Sustainability Technical Sustainability Leverage Current Transaction System Investments Integrate Using Standard Products Integrate Using Least Common Denominators like Essential Medical Data Sets Explore Multiple Technical Hosting and Maintenance Models keeping Commitments Short-Term
  • 3. Sustainability Process Sustainability Ensure that Business Processes Support Technology – Operational Engagement Ensure that Business Processes are Defined to Support Payer Models Align Documentation and System Designs with Payer Expectations – Payer Engagement
  • 4. Sustainability Financial Models Consider Technology Investments in a TCO (total cost of ownership) model Align System Strategies with Business and Medical Services Goals Include Multi-Dimensional Goals in New Business Development Models that Use Technology e.g. market share growth, current market service improvement, efficiencies gained in operations