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Improving O&M Operational Efficiency
PV Reliability, Operations & Maintenance Workshop, 07 May 2014
Gina Binnard, Director...
OUTLINE
• Introduction
– Belectric Introduction
– System Performance “O&M” Introduction
• Operational Efficiency 
– Defini...
BELECTRIC: Company Profile
Privately held PV system integrator: Development, EPC, O&M
Experienced, with product patents da...
Reporting
Asset 
Management
O&M 
Contract 
Negotiations
O&M Test 
Methods
O&M Budget 
+ Scope
Contract 
Management
Optimal...
Efficiency: Definition & Control Knobs
Operational Efficiency => The capability of an enterprise to deliver 
high quality ...
Performance Guarantee ‐Procedure
• Procedure Complicated/Unclear => Excessive Analyst Hours
Ideally: Analysts quickly unde...
Performance Bonuses
• PG Targets to match Financial Targets => Given
• Beyond PG Target => Share the Revenue Upside
• O&M ...
=> Module Washing
• Wash to meet Customer’s goals (Performance Guarantee)
• Wash to avoid meaningful Penalties
• Wash to g...
– Fast data analysis to rank 
lowest performers
– Field focuses on the worst 
offenders first. 
– Lesser offenders address...
Track/Quantify Failure Events and Error Codes to:
• Develop a better preventative program
• Reduce field troubleshooting t...
Communication Matters!
Internal Communications
Monitor
Field
Engineer
Contract
Communication for Efficiency
Documentation,...
Communication Matters!
External Communications
Communication for Efficiency
Monitor
Owner
Utility
Energy 
Broker
Notificat...
•Headquarters Germany: 
•BELECTRIC, Wadenbrunner Str. 10, 
•97509 Kolitzheim, 
Phone: +49 9385 9804 – 0, 
•Email: info@bel...
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Improving O&M Operational Efficiency: Gina Binnard, Belectric

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O&M and Reliability Workshop Presentations
Gina Binnard, Belectric

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Transcript of " Improving O&M Operational Efficiency: Gina Binnard, Belectric"

  1. 1. Improving O&M Operational Efficiency PV Reliability, Operations & Maintenance Workshop, 07 May 2014 Gina Binnard, Director of System Performance
  2. 2. OUTLINE • Introduction – Belectric Introduction – System Performance “O&M” Introduction • Operational Efficiency  – Definition – Efficiency Control Knobs • Examples  – Contracting for Efficiency – Analytics for Efficiency – Communications for Efficiency • Wrap Up
  3. 3. BELECTRIC: Company Profile Privately held PV system integrator: Development, EPC, O&M Experienced, with product patents dating back to 2001 About 2,000 employees in 20 countries Performance Guarantees: Energy, Performance Ratio, Availability 8 MW UNDER MAINTENANCE 0 0 MW OF INSTALLED POWER 1 2 0 0 YEARS OF EXPERIENCE 1 2
  4. 4. Reporting Asset  Management O&M  Contract  Negotiations O&M Test  Methods O&M Budget  + Scope Contract  Management Optimal  Plant Layout Planned  Maintenance Field Monitoring,  Notifications Performance  Analysis O&M  Performance  Guarantee Plant Data  Engineering  Field Support EPC Contract  Negotiations Commission Plant Testing EPC Test  Methods EPC  Performance  Guarantee PG  Assessment Emergency  Response Field BELECTRIC: System Performance (“O&M“) Energy  Model
  5. 5. Efficiency: Definition & Control Knobs Operational Efficiency => The capability of an enterprise to deliver  high quality products and services in a cost‐effective manner. Contracting  For Efficiency Analytics  For Efficiency Communication  For Efficiency General Approach is Easy: • Bolster Numerator • Drop Denominator • Special emphasis on topics that affect both Operational Efficiency  = Service Quality and Scope Time, Effort, Cost Example Control Knobs:
  6. 6. Performance Guarantee ‐Procedure • Procedure Complicated/Unclear => Excessive Analyst Hours Ideally: Analysts quickly understand procedure and reach similar conclusions. • Efficiency Improvements Via: – Data filtering, filling, and processing specified – Spreadsheet in advance, tested, included with contract – Test Uncertainty method spelled out – Flexibility granted to move quickly past obstacles – Performance Guarantee goals spelled out to guide decisions Contracting For Efficiency Performance Guarantee Process Settle Time 2011, new & novel PG 1+ years 2012, matured PG 1‐2 months 2013, streamlined PG 1‐2 weeks 2014, published standards 1‐2 weeks
  7. 7. Performance Bonuses • PG Targets to match Financial Targets => Given • Beyond PG Target => Share the Revenue Upside • O&M highly motivate to maximize revenue • Efficiency gains through innovative solutions Bonus Structure Matters • Are bonus targets reasonably achievable? • Are bonus levels worthwhile? • Are bonus reasonably balanced with Penalties?  Contract Scope Flexibility Matters • Industry Basics => Specifying a baseline scope is good • Beyond Basics => O&M provider drives scope • Outcome => time & resources spent on best returns Contracting For Efficiency
  8. 8. => Module Washing • Wash to meet Customer’s goals (Performance Guarantee) • Wash to avoid meaningful Penalties • Wash to gain meaningful Bonuses • Don’t wash if Outcome is not meaningful Analytics for Efficiency Flexibility
  9. 9. – Fast data analysis to rank  lowest performers – Field focuses on the worst  offenders first.  – Lesser offenders addressed  later to match  performance guarantee,  bonus, or budget – Skip full field default  testing approach  – Identify appropriate  frequency => Low Performing ArraysAnalytics for Efficiency
  10. 10. Track/Quantify Failure Events and Error Codes to: • Develop a better preventative program • Reduce field troubleshooting time • Prevent over‐ or under‐ stocking spare parts • Focus training efficiently => Failure and Error Code StatisticsAnalytics for Efficiency
  11. 11. Communication Matters! Internal Communications Monitor Field Engineer Contract Communication for Efficiency Documentation, Scheduling, and  Protocols: • Documentation => collection system  for efficient sharing, training,  collaboration  • Schedules => that make the most of  truck roles and technical expertise  • Protocols => to push quickly past first  level event verifications & responses • Protocols => to engage technical and  field expertise at appropriate times • Protocols => to improve adherence to  contract obligations & limitations
  12. 12. Communication Matters! External Communications Communication for Efficiency Monitor Owner Utility Energy  Broker Notification & Response  Policies: • Reduces plant trip recovery time  (hours). • Helps quickly verify grid trips vs  plant events, and initiate  appropriate response action • Prevents information repeat • Provides energy brokers with  better plant output forecasts • Reduces response discussions
  13. 13. •Headquarters Germany:  •BELECTRIC, Wadenbrunner Str. 10,  •97509 Kolitzheim,  Phone: +49 9385 9804 – 0,  •Email: info@belectric.com BELECTRIC – The better electric. Belectric Americas:  Gina Binnard Director, System Performance Phone: +1‐510‐896‐3315 Email: gina.binnard@belectric.com Thank You for your time!
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