Improving O&M Operational Efficiency: Gina Binnard, Belectric

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O&M and Reliability Workshop Presentations
Gina Binnard, Belectric

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Improving O&M Operational Efficiency: Gina Binnard, Belectric

  1. 1. Improving O&M Operational Efficiency PV Reliability, Operations & Maintenance Workshop, 07 May 2014 Gina Binnard, Director of System Performance
  2. 2. OUTLINE • Introduction – Belectric Introduction – System Performance “O&M” Introduction • Operational Efficiency  – Definition – Efficiency Control Knobs • Examples  – Contracting for Efficiency – Analytics for Efficiency – Communications for Efficiency • Wrap Up
  3. 3. BELECTRIC: Company Profile Privately held PV system integrator: Development, EPC, O&M Experienced, with product patents dating back to 2001 About 2,000 employees in 20 countries Performance Guarantees: Energy, Performance Ratio, Availability 8 MW UNDER MAINTENANCE 0 0 MW OF INSTALLED POWER 1 2 0 0 YEARS OF EXPERIENCE 1 2
  4. 4. Reporting Asset  Management O&M  Contract  Negotiations O&M Test  Methods O&M Budget  + Scope Contract  Management Optimal  Plant Layout Planned  Maintenance Field Monitoring,  Notifications Performance  Analysis O&M  Performance  Guarantee Plant Data  Engineering  Field Support EPC Contract  Negotiations Commission Plant Testing EPC Test  Methods EPC  Performance  Guarantee PG  Assessment Emergency  Response Field BELECTRIC: System Performance (“O&M“) Energy  Model
  5. 5. Efficiency: Definition & Control Knobs Operational Efficiency => The capability of an enterprise to deliver  high quality products and services in a cost‐effective manner. Contracting  For Efficiency Analytics  For Efficiency Communication  For Efficiency General Approach is Easy: • Bolster Numerator • Drop Denominator • Special emphasis on topics that affect both Operational Efficiency  = Service Quality and Scope Time, Effort, Cost Example Control Knobs:
  6. 6. Performance Guarantee ‐Procedure • Procedure Complicated/Unclear => Excessive Analyst Hours Ideally: Analysts quickly understand procedure and reach similar conclusions. • Efficiency Improvements Via: – Data filtering, filling, and processing specified – Spreadsheet in advance, tested, included with contract – Test Uncertainty method spelled out – Flexibility granted to move quickly past obstacles – Performance Guarantee goals spelled out to guide decisions Contracting For Efficiency Performance Guarantee Process Settle Time 2011, new & novel PG 1+ years 2012, matured PG 1‐2 months 2013, streamlined PG 1‐2 weeks 2014, published standards 1‐2 weeks
  7. 7. Performance Bonuses • PG Targets to match Financial Targets => Given • Beyond PG Target => Share the Revenue Upside • O&M highly motivate to maximize revenue • Efficiency gains through innovative solutions Bonus Structure Matters • Are bonus targets reasonably achievable? • Are bonus levels worthwhile? • Are bonus reasonably balanced with Penalties?  Contract Scope Flexibility Matters • Industry Basics => Specifying a baseline scope is good • Beyond Basics => O&M provider drives scope • Outcome => time & resources spent on best returns Contracting For Efficiency
  8. 8. => Module Washing • Wash to meet Customer’s goals (Performance Guarantee) • Wash to avoid meaningful Penalties • Wash to gain meaningful Bonuses • Don’t wash if Outcome is not meaningful Analytics for Efficiency Flexibility
  9. 9. – Fast data analysis to rank  lowest performers – Field focuses on the worst  offenders first.  – Lesser offenders addressed  later to match  performance guarantee,  bonus, or budget – Skip full field default  testing approach  – Identify appropriate  frequency => Low Performing ArraysAnalytics for Efficiency
  10. 10. Track/Quantify Failure Events and Error Codes to: • Develop a better preventative program • Reduce field troubleshooting time • Prevent over‐ or under‐ stocking spare parts • Focus training efficiently => Failure and Error Code StatisticsAnalytics for Efficiency
  11. 11. Communication Matters! Internal Communications Monitor Field Engineer Contract Communication for Efficiency Documentation, Scheduling, and  Protocols: • Documentation => collection system  for efficient sharing, training,  collaboration  • Schedules => that make the most of  truck roles and technical expertise  • Protocols => to push quickly past first  level event verifications & responses • Protocols => to engage technical and  field expertise at appropriate times • Protocols => to improve adherence to  contract obligations & limitations
  12. 12. Communication Matters! External Communications Communication for Efficiency Monitor Owner Utility Energy  Broker Notification & Response  Policies: • Reduces plant trip recovery time  (hours). • Helps quickly verify grid trips vs  plant events, and initiate  appropriate response action • Prevents information repeat • Provides energy brokers with  better plant output forecasts • Reduces response discussions
  13. 13. •Headquarters Germany:  •BELECTRIC, Wadenbrunner Str. 10,  •97509 Kolitzheim,  Phone: +49 9385 9804 – 0,  •Email: info@belectric.com BELECTRIC – The better electric. Belectric Americas:  Gina Binnard Director, System Performance Phone: +1‐510‐896‐3315 Email: gina.binnard@belectric.com Thank You for your time!

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