PhD Course for PhD Students     Competencies            mm bagaliresearcher, human resources area mm.bagali@jainuniversity...
competencies forcompetitive advantage                        2
Competency Mapping Research indicates that of 50% of job performance problems is that people are in the wrong job. 25% of ...
a look10 years ago, what u were10 after, what u want to look like                                         4
Why competenciesPerformanceCompetent people neededCosts of manpowerFew people, several functionsIncreased emphasis on orga...
Superior v/s average performanceWhat are we (I) good in / Surely, what can be done by meWho is high X low performer … Stan...
What is competenciesSuperior PerformanceEnduring characteristic, adds unique valueMastery on the work we doMastery on the ...
Practically sure to do it effectivelySuperior performance on the jobAbility associated with high performanceA cluster whic...
Competency domains• Core Competency…. Which are rare• Level Competency …. Which are essential• Role Competency …. Non-subs...
Research CompetenciesDraftingEditingWritingLogical endCritical thinkingThought processAttention for detailsSynthesis      ...
Competencies identifiedObservationSurveyInterviewGroup workTask forcesTask analysis workshopJob descriptionKRA / KPAFeedba...
Behavioral way to do it    behavioral event interviews    role play    critical incidence techniques    interactive exerci...
Competencies mappingPre – Present - Post mapping    knowledge    skills    behavior    personality    characteristic      ...
Other waysPsychometric analysisPersonality testsCogitative ability                          14
A note to get started• Who are we (I)• What do we (I) want to accomplish• How we (I) can organize                         ...
Leadership Competencies                          16
Competencies forLeading Self
Key Challenges– Personal Effectiveness and performance– How do you prepare for leadership role
Critical Competencies for Success– Self Awareness– Communication– Learning Agility– Influence
• Level Specific Competencies  – Establishing credibility  – Delivery results  – Interpersonal savvy  – Tolerating ambigui...
Competencies forLeading Others
Key Challenges– Transition from Individual performer to leading  a team– Building relationships– Conflict management– Prob...
Critical Competencies for Success– Self awareness– Influence– Emotional balance
• Level Specific Competencies  – Coaching and Developing others  – Building and maintaining relationships  – Resolving con...
Competencies forLeadingOrganisation
• Key Challenges  – Set Organizational Directions  – Foster alignments across the organisation  – Gain commitment for perf...
• Critical Competencies for Success  – Self awareness  – Influence  – Emotional balance
• Level Specific Competencies  – Creating and articulating vision  – Creating Strategic alignment  – Leading and Developin...
CEO Leadership Challenges for IndianCompanies, and what are thecompetencies needed
Top 10 business leadership challenges of Indian CEOs 1) Consistent execution of strategy 2) Stimulating innovation 3) Corp...
Competencies neededGlobal assignments, both short and long termNational and international consortiaProblem-solving and act...
Actions for Leadership Development1. Measure leadership skills through 360-degreefeedback2. With external consultants, dev...
6. Have senior executives assess employeeleadership skills through action-learningseminars7. Develop country-specific lead...
The Five Paradoxes of Leadership Development•   To achieve success, learn from failure•   To develop greatness, practice h...
Insurance areaPolicy relations to policy materialization                                      After    Pre             Pos...
Competencies for                          insurance areaCommunication… verbal / writtenAnalytical abilityPlanning / Organi...
Initiative …. leadershipNegotiationPredicativeOptimismSociabilityBusiness orientationTeam working                         ...
Inter – intra personal relations buildingCross functional understandingCustomer relationsServices deliveryEQ / Temperament...
Stages of core competency   Personal attributes 1st year    Analytical thinking 2-3 year    Communication                 ...
Issues related toIs it mandatory requirements                             competenciesISO certification or any otherWhat i...
Whats your personalexperience in competency  assessment/ mapping                           41
Any questions or comments about the presentation can be sent to sanbag@rediffmail.com / sanbagsanbag@rediffmail.com       ...
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MM Bagali, HR, MBA, HRM, HRD, Research Competencies

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MM Bagali, HR, MBA, HRM, HRD, Research Competencies

  1. 1. PhD Course for PhD Students Competencies mm bagaliresearcher, human resources area mm.bagali@jainuniversity.ac.in
  2. 2. competencies forcompetitive advantage 2
  3. 3. Competency Mapping Research indicates that of 50% of job performance problems is that people are in the wrong job. 25% of on-the-job performance problems is the inability to identify the ‘gaps’ between the competencies of the person and the requirements of the job. 25% don’t know what skills or competency are required to take the job further
  4. 4. a look10 years ago, what u were10 after, what u want to look like 4
  5. 5. Why competenciesPerformanceCompetent people neededCosts of manpowerFew people, several functionsIncreased emphasis on organisation effectiveness 5
  6. 6. Superior v/s average performanceWhat are we (I) good in / Surely, what can be done by meWho is high X low performer … Standard outputPeople want success, so to organisation
  7. 7. What is competenciesSuperior PerformanceEnduring characteristic, adds unique valueMastery on the work we doMastery on the activity we takeStrong in that areaFairly deep in that dominion 7
  8. 8. Practically sure to do it effectivelySuperior performance on the jobAbility associated with high performanceA cluster which defines success rateOccupationally relevant capabilities
  9. 9. Competency domains• Core Competency…. Which are rare• Level Competency …. Which are essential• Role Competency …. Non-substitutable 9
  10. 10. Research CompetenciesDraftingEditingWritingLogical endCritical thinkingThought processAttention for detailsSynthesis 10
  11. 11. Competencies identifiedObservationSurveyInterviewGroup workTask forcesTask analysis workshopJob descriptionKRA / KPAFeedback form / Human judgmentsFocused Group 11
  12. 12. Behavioral way to do it behavioral event interviews role play critical incidence techniques interactive exercise assumptions questionnaire 12
  13. 13. Competencies mappingPre – Present - Post mapping knowledge skills behavior personality characteristic 13
  14. 14. Other waysPsychometric analysisPersonality testsCogitative ability 14
  15. 15. A note to get started• Who are we (I)• What do we (I) want to accomplish• How we (I) can organize 15
  16. 16. Leadership Competencies 16
  17. 17. Competencies forLeading Self
  18. 18. Key Challenges– Personal Effectiveness and performance– How do you prepare for leadership role
  19. 19. Critical Competencies for Success– Self Awareness– Communication– Learning Agility– Influence
  20. 20. • Level Specific Competencies – Establishing credibility – Delivery results – Interpersonal savvy – Tolerating ambiguity – Understanding ones own values and culture
  21. 21. Competencies forLeading Others
  22. 22. Key Challenges– Transition from Individual performer to leading a team– Building relationships– Conflict management– Problem solving
  23. 23. Critical Competencies for Success– Self awareness– Influence– Emotional balance
  24. 24. • Level Specific Competencies – Coaching and Developing others – Building and maintaining relationships – Resolving conflicts – Learning to delegate – Adapting to cultural differences – Innovative Problem Solving
  25. 25. Competencies forLeadingOrganisation
  26. 26. • Key Challenges – Set Organizational Directions – Foster alignments across the organisation – Gain commitment for performance
  27. 27. • Critical Competencies for Success – Self awareness – Influence – Emotional balance
  28. 28. • Level Specific Competencies – Creating and articulating vision – Creating Strategic alignment – Leading and Developing the culture – Creating the culture of innovation – Catalyzing change – Developing Leadership
  29. 29. CEO Leadership Challenges for IndianCompanies, and what are thecompetencies needed
  30. 30. Top 10 business leadership challenges of Indian CEOs 1) Consistent execution of strategy 2) Stimulating innovation 3) Corporate reputation 4) Expansion in India 5) Speed, flexibility, adaptability to change 6) Profit growth 7) Sustained and steady top-line growth 8) Business risk management 9) Changing technologies 10) Aligning IT with business goals
  31. 31. Competencies neededGlobal assignments, both short and long termNational and international consortiaProblem-solving and action-learningGlobal operationsLeadership
  32. 32. Actions for Leadership Development1. Measure leadership skills through 360-degreefeedback2. With external consultants, develop company-specific leadership seminars3. Employ external coaches4. Through external consultants, assess employeeleadership skills5. Use assessment centers to assess employeeleadership skills
  33. 33. 6. Have senior executives assess employeeleadership skills through action-learningseminars7. Develop country-specific leadership seminarsin cooperation with business schools8. Develop an internal virtual leadership institute9. Develop an internal brick-and-mortarleadership institute
  34. 34. The Five Paradoxes of Leadership Development• To achieve success, learn from failure• To develop greatness, practice humility• To foster learning, emphasize doing• To excel at the task, harness relationships• Whats the fifth one…..
  35. 35. Insurance areaPolicy relations to policy materialization After Pre Post math Different competency at different stages 35
  36. 36. Competencies for insurance areaCommunication… verbal / writtenAnalytical abilityPlanning / OrganizingProblem solving / Conflict handlingExternal Soft RelationsCreativity / InnovativenessAppraising PeopleNon Disruptive Personality 36
  37. 37. Initiative …. leadershipNegotiationPredicativeOptimismSociabilityBusiness orientationTeam working 37
  38. 38. Inter – intra personal relations buildingCross functional understandingCustomer relationsServices deliveryEQ / TemperamentBusiness acumenplanning and organizing 38
  39. 39. Stages of core competency Personal attributes 1st year Analytical thinking 2-3 year Communication UnderstandingCreative / Innovativeness Empathy Relationship building Strategic Planning Leadership 7-9 year 4-6 year Legal attributes Business Writing Management Fundas Time Management Crises Management Interpersonal Relation Mentoring 39
  40. 40. Issues related toIs it mandatory requirements competenciesISO certification or any otherWhat is u goal…. Quality / excellenceWhat is future that u are looking forWhat organisation does wit competencesWhat is the value addition for the organisation / individualWho assess 40
  41. 41. Whats your personalexperience in competency assessment/ mapping 41
  42. 42. Any questions or comments about the presentation can be sent to sanbag@rediffmail.com / sanbagsanbag@rediffmail.com http://www.ccl.org

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