Medical Assistant Review

  COURSE DESCRIPTION:

  This course provides students with an in-depth review of the skills and...
INFORMATION ABOUT COMPETENCY-BASED COURSES

A course description states the scope and content of a course.
Competency is a...
9.0  Leadership and Teamwork
     Students understand effective leadership styles, key concepts of group dynamics, team an...
CL      CC        CA Academic Content
        MAJOR INSTRUCTIONAL UNITS                                                   ...
CL      CC         CA Academic Content
       MAJOR INSTRUCTIONAL UNITS                                                   ...
CL      CC     CA Academic Content
        MAJOR INSTRUCTIONAL UNITS                                                      ...
CL      CC     CA Academic Content
         MAJOR INSTRUCTIONAL UNITS                                                     ...
CL      CC        CA Academic Content
       MAJOR INSTRUCTIONAL UNITS                                                    ...
CL      CC     CA Academic Content
        MAJOR INSTRUCTIONAL UNITS                                                      ...
CL      CC         CA Academic Content
       MAJOR INSTRUCTIONAL UNITS                                                   ...
CL      CC     CA Academic Content
        MAJOR INSTRUCTIONAL UNITS                                                      ...
CL      CC        CA Academic Content
       MAJOR INSTRUCTIONAL UNITS                                                    ...
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Medical Assistant Review

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Medical Assistant Review

  1. 1. Medical Assistant Review COURSE DESCRIPTION: This course provides students with an in-depth review of the skills and knowledge for the Medical Assistant Certification Examination. The review includes medical terminology, anatomy and physiology, written and oral communication, office management, medical records, and other related topics. Student must have completed the Medical Assistant Front and Medical Assistant Back Office courses before enrolling in this course. COURSE INFORMATION: STATE AND FEDERAL DESIGNATIONS Prerequisite: Medical Assistant Front Office System Designation Medical Assistant Back Office Dress Requirement and Grooming: Industry standard California Basic Educational Data 4242 – Medical Assistant Course Length: 40 Classroom Hours System Code (CBEDS) Certification Review Curriculum Outline Revision Date: 08/04 California Department of Education (CDE) F-6 Industry Sector CAREER TECHNICAL EDUCATION INDUSTRY SECTOR: US Department of Education (USDOE) Health Services Career Cluster • Health Science & Medical Technology US Department of Labor Dictionary of 079.362-010 Occupational Titles (DOT) Medical Assistant 1. Page 1
  2. 2. INFORMATION ABOUT COMPETENCY-BASED COURSES A course description states the scope and content of a course. Competency is a skill attainment. Competency is the minimum level of skill a student has to demonstrate to achieve success. Competency-based instruction measures student success by demonstration of competency and program seat time. Competency-based instruction targets academic and career technical education to better prepare the individual for transition to either employment and/or higher education. CALIFORNIA CTE FOUNDATION STANDARDS The Foundation Standards include general competencies that all students need to master to be successful in the workplace in addition to the competencies listed in the curriculum specific to the occupational area. The Foundation Standards are similar to the competencies identified in the U.S. Department of Labor, Secretary’s Commission on Achieving Necessary Skills (SCANS) Report. Subcomponents (not listed here) provide further detail about each Foundation Standard. The complete document California Career Technical Education Model Curriculum Standards, Grades Seven Through Twelve, is available at www.cde.gov. 1.0 Academics Students understand the academic content required for entry into postsecondary education and employment in the Health Science and Medical Technology sector. 2.0 Communications Students understand the principles of effective oral, written, and multimedia communication in a variety of formats and contexts. 3.0 Career Planning and Management Students understand how to make effective decisions, use career information, and manage personal career plans. 4.0 Technology Students know how to use contemporary and emerging technological resources in diverse and changing personal, community, and workplace environments. 5.0 Problem Solving and Critical Thinking Students understand how to create alternative solutions by using critical and creative thinking skills, such as logical reasoning, analytical thinking, and problem-solving techniques. 6.0 Health and Safety Students understand health and safety policies, procedures, regulations, and practices, including the use of equipment and handling of hazardous materials. 7.0 Responsibility and Flexibility Students know the behaviors associated with the demonstration of responsibility and flexibility in personal, workplace, and community settings. 8.0 Ethics and Legal Responsibilities Students understand professional, ethical, and legal behavior consistent with applicable laws, regulations, and organizational norms. Page 2
  3. 3. 9.0 Leadership and Teamwork Students understand effective leadership styles, key concepts of group dynamics, team and individual decision-making, the benefits of workforce diversity, and conflict resolution. 10.0 Technical Knowledge and Skills Students understand the essential knowledge and skills common to all pathways in the Health Science and Medical Technology sector. 11.0 Demonstration and Application Students demonstrate and apply the concepts contained in the foundation and pathway standards. STUDENT LEARNING GOALS In order to function as productive, involved members of society, San Bernardino County ROP students will: 1. Demonstrate personal skills that promote success and 4. Demonstrate problem solving and critical thinking skills growth in the workplace a. Use critical thinking skills to make informed decisions and a. Know the policies, procedures, and regulations regarding solve problems health and safety b. Apply appropriate problem solving strategies and critical b. Understand the importance of responsibility and thinking skills to work-related issues and tasks accountability c. Understand the role of ethical behavior 5. Demonstrate the use of appropriate technology used in the d. Understand how to work as a member of a team as well as 21st Century independently a. Identify, analyze and integrate past, present and future technological resources for application in personal, workplace 2. Demonstrate career planning that leads to postsecondary and community environments education and/or employment b. Utilize technological skills to enhance personal and career a. Know the specific requirements in a career pathway for development postsecondary education, certification, and/or licensure b. Apply effective strategies for self-promotion in the hiring process 3. Demonstrate appropriate application of academic skills and concepts necessary for entry into postsecondary education and/or employment a. Apply the principles of effective oral, written, and multimedia communication in a variety of formats and contexts b. Perform mathematical computations required for industry- specific applications Page 3
  4. 4. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards I. Orientation: Medical Assistant Certification 2 Review syllabus. Unit Objective: Demonstrate knowledge of the Discuss the certification process. requirements for medical assistant certification. Class discussion. Unit Competencies: Q&A 1. Discuss the certification process and benefits of becoming a certified medical assistant. 2. Review and discuss the certification examination, including study techniques, test taking strategies, and time management. II. Medical Terminology 2 LA grades 9/10 Match the key word with the Unit Objective: Demonstrate the use of root, prefix, Reading 1.0 proper combining form. suffix, and combining forms to discover the word’s Peer review. definition. Class discussion. Unit Competencies: Quiz. A. Define the following components of a medical term: a. Root b. Prefix c. Suffix d. Combining form B. Cite examples of prefixes that are descriptive or pertain to position or placement, amounts and time, and parts of the body. C. Cite examples of suffixes. D. Cite examples of combining forms pertaining to parts of the body, the organs, or that are descriptive. E. Discuss the use of abbreviations for medication administration, medical diagnoses, and miscellaneous abbreviations. F. Review the definitions for body planes, divisions, regions, and directions. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 4
  5. 5. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards III. Anatomy and Physiology 6 LA grades 9/10 Review informational materials Unit Objective: Identify and describe the basic Writing 1.0, 2.0 on the basic structure, functions, structure, function and relationships among the Reading 1.0  and relationships among the body systems. body systems. Summarize the Unit Competencies: information. A. Discuss the anatomy, physiology, diseases and Class discussion. conditions, diagnostics and treatment of the Teacher review. integumentary system. B. Describe the structure of the skeletal system, including the anatomy, physiology, diseases, conditions, diagnostics and treatment. C. Review the function and conditions of the muscular system. D. Describe the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the digestive system. E. Describe the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the respiratory system. F. Discuss the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the nervous system and special senses. G. Review the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the urinary system. H. Describe the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the reproductive system. I. Discuss the function, anatomy, physiology, diseases, conditions, diagnostics and treatment of the endocrine system. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 5
  6. 6. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards IV. Professionalism 1 Review Informational materials. Unit Objective: Discuss the importance of Class discussion. professionalism in the daily activities of the medical Quiz. assistant. Unit Competencies: A. Describe the desirable qualities of the medical professional. B. Discuss the importance of professional dress. C. Review the job description, professional organizations, AAMA Code of Ethics, and the need for continuing education. D. Discuss the importance of workplace safety, improving and maintaining standards for quality care, and reducing risks and liability. E. Explain why liability insurance is necessary. V.Patient Communication 1 Review Informational materials. Unit Objective: Give examples of effective Class discussion. communication techniques. Quiz. Unit Competencies: A. List the components of effective communication techniques. B. Cite examples of non-effective communication. C. Explain the difference between effective and non-effective use of body language. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 6
  7. 7. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards VI.Medical Law 2 Review Informational materials. Unit Objective: Discuss the regulations that pertain Class discussion. to physicians and medical offices. Quiz. Unit Competencies: A. Review the impact of physician regulations on the medical assistant and cite examples. B. State examples of ways in which to prevent malpractice. C. Discuss the regulations pertaining to medical offices, such as the disposal of hazardous waste and the Truth-in-Lending Act, Regulation Z. D. Review the legal terms associated with a medical office environment. E. Discuss the “four Ds” of negligence. F. Explain how a Living Will impacts the medical office staff. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 7
  8. 8. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards VII. Medical Office Management 8 LA grades 9/10  Compile, format and type a Unit Objective: Demonstrate medical office Reading 2.1, 2.8 professional business letter. management skills, including secretarial, financial Writing 2.6 Review sample correspondence. accounting, and receptionist procedures common to a Revised correspondence. medical setting. Review formatting guidelines. Unit Competencies: Complete exercises for A. Discuss the importance of accurate, scheduling appointments. professional written communication. All appointments fit in the B. Discuss the general rules and format for allowed time slots with little correspondence, memos, reports tables, and downtime. manuscripts. Students will read consumer C. Identify and discuss the purpose of common materials, warranties and office equipment, including fax, copier, and documents related to equipment computer. found in a physician’s office or D. Discuss the importance of patient clinic. confidentiality and HIPAA regulatory Students will tell the class what requirements. they understand about the E. Demonstrate an understanding of medical product and write a letter to a records management systems. manufacturer reporting an F. Describe the purpose of formatting, equipment failure. classification, type, content, and legal aspects of medical records. G. Discuss the importance of accurate scheduling for patient appointments. H. Discuss the financial impact of proper coding, billing, and submission of health insurance claim forms on health care providers. I. Describe the various billing systems, collection procedures, types of insurance, and principles of complex diagnostic and procedural coding. J. Review the information and general guidelines contained in policy and procedure manuals for personnel. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 8
  9. 9. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards VIII. Infection Control 2 Review Informational materials. Unit Objective: Review the important components Class discussion. of medical and surgical asepsis. Quiz. Unit Competencies: A. Discuss barrier protection and the universal precaution procedures. B. Give examples of infectious agents. C. Describe the sterilization procedures for commonly used examination instruments. IX. Clinical Equipment 2 Unit Objective: Describe the type and function of Review Informational materials. common medical office clinical equipment. Class discussion. Unit Competencies: Quiz. A. Identify and describe the use of clinical equipment, such as EKG machine, autolet, treadmill, and a Doppler. B. Discuss the use of the Ishahera mission book and the Snellen eye chart. X. Physician Assisting 4 Review the steps for patient Unit Objective: Demonstrate the process involved preparation and discuss the in patient preparation, examination techniques, and process involved in conducting clinical procedures. clinical procedures. Unit Competencies: Class discussion. A. Review the normal range for vital signs. B. Describe the methods for draping and positioning a patient in preparation for an examination or clinical procedure. C. Cite examples of the various methods of examination. D. List the process for conducting clinical CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 9
  10. 10. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards procedures, such as the Tine test, Scratch test, Patch test, Pelvic exam, bandaging and applying dressings, and performing an EKG. XI. Laboratory Procedures 2 LA grades 9/10  Write a process essay listing the Unit Objective: Discuss the laboratory procedures Writing 1.0, 2.0 steps involved in performing a for commonly administered tests/procedures. laboratory procedure. Unit Competencies: Teacher review. A. Describe the steps involved in specimen collection, citing specific examples. B. Demonstrate the use of a microscope in conducting laboratory tests. C. State examples of laboratory safety requirements. XII. Medication Administration 4 LA grades 9/10 Complete exercises on drug Unit Objective: Review the administrative Reading 1.0 classifications, use, and possible guidelines for administering medications. adverse reactions. Unit Competencies: Group discussion. A. Discuss the uses and adverse reactions for Teacher review. commonly prescribed drugs. B. Explain what is meant by the phrase “eight rights of giving medicine.” C. State the components of a prescription, including special requirements for controlled substances. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 10
  11. 11. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards XIII. Emergencies and First Aid 2 Demonstrate the steps in Unit Objective: Review the guidelines for medical performing C.P.R. emergencies within a medical office environment. Group participation. Unit Competencies: A. Discuss the types of emergencies and treatments. B. Explain the procedure for treating heart attacks and strokes. C. Describe the symptoms of poisoning. D. State the measures to be taken when a person is bleeding, has a broken or fractured bone, or is in shock. XIV. Community Services 1 Research the local community Unit Objective: Describe the resources available to telephone book or chamber of patients through the community. commerce for community Unit Competencies: resources for patients and List the community resources that provide financial, present findings. emotional and other assistance to patients and their Group discussion. families. List the agencies that provide education to the public about health maintenance. Discuss the process for obtaining “in home” care for a patient. CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 11
  12. 12. CL CC CA Academic Content MAJOR INSTRUCTIONAL UNITS HSEE Activity/Assessment Hours Hours Standards XV. Job Search 1 LA grades 9/10 Write a cover letter to be Unit Objective: Review the benefits of obtaining a Writing 2.6 included with an application Medical Assistant Certification. packet. Unit Competencies: Writing rubric for business A. Review labor market information about letters. certified medical assistants. B. Discuss current trends for preparing resumes, job applications and improving interviewing skills. C. Write a cover letter for an application packet. Resources: Medical Assisting Review, Marsha Perkins Hemby, Brady/Prentice Hall Review Series ISBN 0-8359-4928-1 CL = Classroom and Lab CC = Community Classroom (worksite learning) LA = Language Arts Standards MA = Math Standards SC = Science Standards AC = Art Cornerstones HSEE = High School Exit Exam Standards Page 12

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