Introduction of
Application Certification




               Copyright © Copyright© 2010 Samsung Co., Ltd. All rights rese...
Contents

 Introduction of Certification

 Certification Process

 Developer Support

 Frequently Occurred Defects

 Concl...
Introduction of Certification




                     Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved....
What is the application certification
 Determines the application is appropriate on Samsung Apps
  – To developers: Provid...
Appl. Certification Criteria
   Provide guidelines to sellers/developers to create applications based
   on Usability, Com...
Appl. Certification Criteria : Usability
 Easy to Install, Easy to Understand, Easy to Use
  - Based on description and ma...
Appl. Certification Criteria: Compatibility
 Maintaining mobile’s original functionality while
 Application running

     ...
Appl. Certification Criteria:                                 Social Norms

 Banned Contents in Samsung Apps.
  – Violatin...
Certification process




                        Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved.   9
Certification Process
  3-Step Flow
 Seller             Content Review                   Device Test                     C...
Developer Support




                    Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved.   11
Self-Checklist and Guidelines
 Before submitting the application, you should test your
 application for yourself by using ...
Improved Communication (1/2)
 Reduce certification time by offering additional
 information to reviewer

                 ...
Improved Communication (2/2)
 Any Questions ? Any concerns?
 – Contact us at apps.cert.op@samsung.com



                 ...
Test Result Report (1/2)
 Sends the test result report to Developer(or Seller)
 Includes the followings:
 – Screening resu...
Test Result Report (2/2)
 Can check what defects happened in your appl.
 – Reproduce the defects by following test procedu...
Summary of Developer Support
 Provide helpful Self-checklist
 Support detail test report with helpful information to fix b...
Frequently Occurred Defects




                   Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved.   18
Prohibited Contents - 1
 User links to the 3rd party purchasing site, not Samsung
 Apps Store
 Limited # of access after p...
Prohibited Contents - 2
 By misusing a content like famous people, symbol,
 or etc in an application, its original value c...
Display Error
   Incorrect Configuration of Resolution
   Broken GUI or Image

          Resolution mismatch              ...
Application Concept Error
 Applications are not implemented or executed as seller
 designed
 – Mismatch between applicatio...
Interruption Error
 Defect types generated by interruption such as
 Call/SMS/Alarm
                             White Scre...
HW Key Error
 When pressing H/W key during the use of
 application, the functions of H/W key do not work
 or application i...
Rotation Error
 When rotating mobile while applications running,
 application’s image is broken or application does
 not w...
Conclusion




             Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved.   26
Conclusion
 Through clear guidelines and continous support,
 – Developers can save development effort and cost
 – Samsung ...
Dive into
 Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved.   28
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introduction of application certification

  1. 1. Introduction of Application Certification Copyright © Copyright© 2010 Samsung Co., Ltd. All rights reserved. reserved 2010 Samsung Electronics Electronics, Co., Ltd. All rights 1
  2. 2. Contents Introduction of Certification Certification Process Developer Support Frequently Occurred Defects Conclusion Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 2
  3. 3. Introduction of Certification Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 3
  4. 4. What is the application certification Determines the application is appropriate on Samsung Apps – To developers: Provide guidelines and feedback to create apps – To users: Offer qualified apps that run on Samsung Phone without pr oblem Certification Guidelines and feedback A variety of apps Developers Users Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 4
  5. 5. Appl. Certification Criteria Provide guidelines to sellers/developers to create applications based on Usability, Compatibility and Social Norms & Samsung’s policies Major Section Social Norms/ Usability Compatibility Samsung Policies A user can install & execute Application should work on The use of healthy content based on manual the target device without meeting social norms any problem A user can acknowledge The use of unrestricted functions in App. instinctively No conflict with original contents by Samsung policies functions of mobile Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 5
  6. 6. Appl. Certification Criteria : Usability Easy to Install, Easy to Understand, Easy to Use - Based on description and manual Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 6
  7. 7. Appl. Certification Criteria: Compatibility Maintaining mobile’s original functionality while Application running SMS / MMS Title Test Category Details Application must not cause the device to crash or Appl. itself freeze at any time. Application that depends on specific mobile features Device features should work without any problem Compatibility and application (Specific mobile features ; Camera, GPS, Vibration Testing feature, Sound, internal/external sensors…) Application should handle interruptions properly; Interruption receiving an incoming CALL, SMS, MMS, Alarm notification events... Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 7
  8. 8. Appl. Certification Criteria: Social Norms Banned Contents in Samsung Apps. – Violating Social Norms or Samsung Policies – Giving a Disadvantage to the Store User Malwares Alcohol or Violence drug usages @#!$@#% &*($%#*!! Gambling w/ Real Hate speech or Sexual Contents Money Defamation Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 8
  9. 9. Certification process Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 9
  10. 10. Certification Process 3-Step Flow Seller Content Review Device Test Confirmation Sell Target : 7 Business days Content Review Device/Function Test Review & Confirm 1. Limited Device Test: 1. Usability Test Download & Install on the target Function as defined by seller 1. Final confirmation device and start up normally behave correctly and for certification conveniently. Descripti Final step to verify 2. Social Norms/Samsung on approved results with Policy 2. Compatibility Test the board members Contents comply with relevant NO crash or freeze at any laws & regulations, privacy time while application requirements, and disclaimer. running on the device. Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 10
  11. 11. Developer Support Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 11
  12. 12. Self-Checklist and Guidelines Before submitting the application, you should test your application for yourself by using Self-Checklist. – You may get Self-Checklist from Seller Office > Publisher Guideline (http://seller.samsungapps.com) Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 12
  13. 13. Improved Communication (1/2) Reduce certification time by offering additional information to reviewer Describe any helpful or additional Information to reviewer Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 13
  14. 14. Improved Communication (2/2) Any Questions ? Any concerns? – Contact us at apps.cert.op@samsung.com Send us any questions or concerns on certification process or criteria Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 14
  15. 15. Test Result Report (1/2) Sends the test result report to Developer(or Seller) Includes the followings: – Screening results, Age rated, the summary of result, Failure issues Unexpected error when to launch application Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 15
  16. 16. Test Result Report (2/2) Can check what defects happened in your appl. – Reproduce the defects by following test procedures – Refer to the attached Video or image files Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 16
  17. 17. Summary of Developer Support Provide helpful Self-checklist Support detail test report with helpful information to fix bugs easily Give rapid feedback to meet the target business schedule Samsung Items (Samsung Apps) Self Checklist Yes -Defect Summary Content of Report -Reproduction Procedure -Video or screenshot 7 Business day Certification Period (Avg. 3~4 days) Certification Fee Free Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 17
  18. 18. Frequently Occurred Defects Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 18
  19. 19. Prohibited Contents - 1 User links to the 3rd party purchasing site, not Samsung Apps Store Limited # of access after purchase a full version application Link to 3rd party purchasing site Limited # of access Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 19
  20. 20. Prohibited Contents - 2 By misusing a content like famous people, symbol, or etc in an application, its original value could be damaged. Include political contents Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 20
  21. 21. Display Error Incorrect Configuration of Resolution Broken GUI or Image Resolution mismatch Overlapped GUI - When application runs, GUI is overlapped and - When application runs, resolution error some parts are broken occurs and cannot proceed the test further. Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 21
  22. 22. Application Concept Error Applications are not implemented or executed as seller designed – Mismatch between application’s manual/story and actual result – Unexpected events occurs while applications running Unexpected event When touching the screen to draw a line, incorrect reaction occurs. (The lines are drawn on non-touched area) Touched position Drawn line Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 22
  23. 23. Interruption Error Defect types generated by interruption such as Call/SMS/Alarm White Screen by SMS While running an application, incoming SMS makes a screen white Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 23
  24. 24. HW Key Error When pressing H/W key during the use of application, the functions of H/W key do not work or application is not executed. Black Screen by Camera Key When Camera key is pressed while a game running, Camera doesn’t work and application is not executed. Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 24
  25. 25. Rotation Error When rotating mobile while applications running, application’s image is broken or application does not work normally. Image broken by Rotation [Portrait mode] [Landscape mode] Screen image is broken. Resolution is correct. Some functions do not work. All functions work well (A user can not hit the ball) Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 25
  26. 26. Conclusion Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 26
  27. 27. Conclusion Through clear guidelines and continous support, – Developers can save development effort and cost – Samsung can obtain good applications timely To make this happen? Our Close Cooperation is the Key Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 27
  28. 28. Dive into Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 28

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